964133-1-M-GE-WR17X11458 -Plate - Helix Lock
Part Location Diagram of WR17X11458 GE Plate - Helix Lock
See part 356 in the diagram
( Grid squares measure 1x1 inch )
964133-1-S-GE-WR17X11458 -Plate - Helix Lock 964133-2-S-GE-WR17X11458 -Plate - Helix Lock 964133-3-S-GE-WR17X11458 -Plate - Helix Lock Part Location Diagram of WR17X11458 GE Plate - Helix Lock
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Plate - Helix Lock WR17X11458

★★★★★
★★★★★
4 Reviews

Rated by 6 customers 

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 19.65
  In Stock
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PartSelect Number PS964133
Manufacturer Part Number WR17X11458
Manufactured by GE for General Electric, Hotpoint

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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
Part# WR17X11458 replaces these:
AP3207091, 1091959
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Customer Reviews
Average Rating:
★★★★★
★★★★★
4 Reviews
5.0
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★★★★★
★★★★★
Bruce T - December 27, 2018
  Verified Purchase
Just the ticket
Part was exactly what was exactly what was needed, and the installation video made installation clear.
★★★★★
★★★★★
Gregory M - August 30, 2018
  Verified Purchase
Part worked as expected
Hardest part of the repair was putting everything back together. The auger will most likely come apart when you are replacing the Plate, so take some pictures to help with reassembly. The Plate was a quality part and easy to replace, and fixed the problem!
★★★★★
★★★★★
Dwayne J - April 1, 2018
  Verified Purchase
Easy Fix, PartSelect #PS964133
The part arrived quick and was able to get the ice machine going again. Just a quick note take some pictures before you disassemble so you remember in what order the ice crushers go back together.
★★★★★
★★★★★
Dan D - February 5, 2018
  Verified Purchase
Helix Lock Replacement
The helix lock worked just as expected, an exact replacement, fit perfectly. Would order parts from you folks again
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Customer Repair Stories
 Average Repair Rating: 2.8 / 5.0, 6 reviews. What's this?
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Ice maker produces ice , but does not dispense ice cubes
Followed step by step guide on YouTube w Matt. Taking it apart fairly easy , putting it back ( grinder teeth) was not. After all the work , plus new helix plate , it still does not dispense. Now thinking maybe it needs another new drive cup. Who knows. Frustrated
  • julie from LOUISVILLE, KY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Helix nut was stripped
Watch the video. Extremely easy.
  • Joseph from BRADFORD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
1 person found this instruction helpful.
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Helix was free wheeling in the ice maker
Helix plate keyed hole was stripped keeping the helix from rotating with the auger. I bought an auger too, but didn't need it as the auger is a harder material than the helix plate and was not worn where the plate contacts it. TAKE PICTURES of the dispenser blades area before taking them off the auger shaft.
Other Parts Used:
Plate - Helix Lock Helix Helix Auger
  • Terrence J from Wheatland, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
18 of 27 people found this instruction helpful.
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Stripped out helix lock, broken bucket glide rails
PITA to take apart, finally had to use two screwdrivers to pry up on the mechanism that turns the auger in order to gain access. Once I figured that out, the rest of the repair was a breeze.
Other Parts Used:
Bucket Glide - Right Hand Bucket Glide - Left Side Ice Dispensing Drive Cup Plate - Helix Lock
  • Roger from Peoria, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 17 people found this instruction helpful.
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ice maker broken
I removed the 4 screws from the cradel then I wedged the tabs open on the unit and removed the main operating mechanism .Ithen removed the broken parts and reassembled the mechanism I put the unit back together in
reverse order. It works just fine.
Other Parts Used:
Plate - Helix Lock Helix
  • Loren from Massena, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 15 people found this instruction helpful.
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ice dispenser would not turn
It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.
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Other Parts Used:
Ice Dispensing Drive Cup Plate - Helix Lock
  • Bill from Corona Del Mar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 83 people found this instruction helpful.
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  • 1
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Questions and Answers

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1 question answered by our experts.
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Jerry
October 18, 2017
If the ice dispenser helix and plate helix lock do not turn with the auger, does that mean the plate helix lock need to be replaced?
For model number PSIC5RGXCFBV
PartSelect logo
Hi Jerry, Thank you for your question. Yes I would say so. It could be that the middle portion of the helix could be worn out so it is not catching correctly. You would definitely be able to see if there is any wear and tear if you take the parts off and inspect them. I hope that helps. Good luck with your repair.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS964133
Manufacturer Part Number: WR17X11458
Brand
Model Number
Description
General Electric
CSCP5UGXAFSS
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Plate - Helix Lock
$ 19.65
  In Stock
✖
Stock Status
 In Stock

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