Ice Dispensing Drive Cup WR17X11459

I simply followed the instructions. They were easy to follow and accurate. This proved to be a very easy repair.

Watched the UTube video on how to replace. Very simple instructions. So easy a 10 year old could do it.

A kitchen knife was used to remove the parts broken from behind the coils. The same knife was used to help fit the new dispenser cup in the same location behind the coils in the ice bucket.

This was the second time in two years I had to replace a broken drive cup. Remove four screws that fasten the ice bin to the frame. Remove one screw that fastens the cube-crushed ice lever to the bin. Do not remove the lever and spring from the bin. Move the lever to expose the connection to the cube-ice shield. Push the lever to compress the spring and remove the lever end from the cube-ice shield. The cube-crushed ice assembly is a press fit and should pry away from the bin. Two issues. 1- The threaded plastic bearing on the dispenser end had turned all the way in causing the end of the dispenser screw shaft to bore through the housing and trap the shaft onto the housing. I had to insert a pry between the housing and the dispenser mechanism to release the shaft from the hole it had bored. Then the dispenser mechanism separated easily and the drive cup replacement was simple. 2- Why was the drive cup breaking? When I used "quick ice" the freezing tray over-filled causing the cubes to freeze together at the top. The bonded cubes then got trapped in the dispenser screw and jammed a lump of ice into the end of the bin causing enough pressure on the plastic drive cup to break it. Lesson - Check the ice bin frequently for frozen lumps of ice. If present, empty the bin and make sure only properly formed cubes are present. Run the dispenser frequently to prevent ice cubes from freezing together.

The expanded parts drawings on the website made it easy to identify the part. Then I also used the drawings to figure out how to dis-assemble the ice dispenser to install the drive cup. The olny challenge was getting the housing around the blades to separate and I didn't want to brake the housing. I had to use three screw drivers to wedge it out around the drive shaft and side clips. The time delay came in having to run back and forth to my PC to keep looking at the drawings. Some instructions with the part would have been helpful.

Reviewed diagram on partselect when I ordered parts great help.

This is actually the second time I've replaced the drive cup. This time was so much easier due to the comments left by others on the website! Thanks for your insights!

Had to look up instructions on the internet in order to learn how to install the piece. Had to take out two screws in order to slide the piece into place.

remove 5 screws. remove broken part and installed new part and the 5 screws, job done

I followed the instructions on your website. I pulled out the old drive cup and installed the new one. To my regret, I must have broken something in the main ice dispenser during the installation since it would not work. I then ordered a new bin with everything already assembled. I should have done this from the start. Now everthing works just fine.