Upper Rack Wheel and Mount Assembly

Amazingly, this not-too-old dishwasher's plastic parts that hold the top rack onto the sliders became brittle (a real design flaw, in my opinion) and the tabs that held the rollers in place all broke off. With the right parts and the great instructions on this site, the repair was fairly easy and we saved a lot of $$ by not having to call for service. Just follow the instructions...

Pull the dishwasher out, unscrew the old wheel assemblies and screw in the new ones, that easy, anyone could fix this problem, it is a poor deisng though, the inside of my dishwasher is stainless and the only thing to go bad are the plastic parts

Pulled out dishwasher. Took out old screws. Unsnapped end of rack slid new wheel in and attached to side. Very Very easy. It was great to get the part so fast and take care of this repair ourselves.

just replace the motor unit.

Repair was easy - The only reason that I am writing this is to brag on you guys for shipping the part as promised and on time. Had i next day which was most important.

Thanks

Pulled dishwasher out about 2 feet from under counter, unscrewed old upper rack wheel mounts (4 of them, 2 on each side) screwed new mounts in place, pushed dishwasher back under counter, screwed top of dishwasher back into counter (these 2 screws hold dishwasher in place) and was done. You have to pull dishwasher out to get at screws on outer side of tub, which hold upper rack mounts in place. Very easy job to do! Cheaper than a new dishwasher.

Watched video on replacing the UPPER RACK WHEEL AND MOUNT ASSEMBLY. Video was very helpful. With the right tools I was able to do the repair quickly and safely.

Disconnect water line since it was a hard tubing, not flexible. Unattach the washer from the counter top. Roll out the washed about 15 inches. Replace the wheel assemblies by removing 2 bolts from each assembly, then replacing the parts and bolts. Reverse the above procedures.

Ordered Tray parts, 4 tray and 4 supports on washer wall. Replaced all moving parts for upper tray, works like new.

The parts I received were similar but not an exact match to the original part. The original part is no longer produced. The original part used threaded screws to mount the assembly to the dishwasher body. The replacement part had and open "shaft" that was approx 3 times the size of the threaded screw used previously. My solution for this change: I purchased 8-32x1" stainless steel carriage bolts with matching nut. The head of the bolt fit nicely within the opening of the wheel mount. I salvaged the rubber washers out of the old parts and used them for reassembly. Inconvenient, but problem solved.