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See part 14 in the diagram
Replacing your Whirlpool Washer Washing Machine Suspension Rod Kit play video
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Washing Machine Suspension Rod Kit

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53 Reviews
$71.81   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11703290
Manufacturer Part Number W10780048
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Shakes and moves | Noisy
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10780048 replaces these:
AP5971398, W10257087, W10257088, W10349191, W10349193, W10748952, W10821948
Questions and Answers

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40 questions answered by our experts.
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Lee Andre
August 26, 2017
The washer runs a complete cycle, but makes a clanging noise during the spin cycle. When you push the tub to the side when it is empty, it moves very easily in all directions. Its like the centering anchors or dampers are disconnected or broken. Do these rods control excessive movement of the tub? Do replacement rods solve the problem or are anchors for the rods also needed.
For model number wtw4800xq0
Hi Lee, Thank you for your inquiry. Yes these suspension rods keep the tub stable and secure while your clothes are washing. This kit has all the parts you need. It has a set of 4 rods, 4 suspension balls and 4 bushings. I hope this helps. Thank you and have a great day!

93 people found this helpful.

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Courtney
December 18, 2018
My Amana washer has started shaking, moving, and making a loud noise while it spins. I was told new rods and springs make fix it but i noticed there is also suspension rod supports. Does the suspension rod kit come with all of these (rods, springs, and supports.) or would i need to buy them separately?
For model number NTW4600YQ1
Hello Courtney, thank you for your question. The Suspension Rod Kit PartSelect Number: PS11703290 would come with the supports, rods and springs. They would come assembled and ready to be installed. I hope this helps!

27 people found this helpful.

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Mike
September 21, 2017
When the washer goes to spin cycle it shake every where making the main vibrate badly.
For model number CAW9244BW0
Hi Mike, Thank you for your question. It sounds like you will have to check your suspension rods and drive block to see if they are still in working order. I hope that helps. Good luck with your repair.

21 people found this helpful.

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Boswell
November 26, 2017
I need the suspension rods for model number 2dwtw4740yq0 also the cost
For model number 2DWTW4740YQ0
Hello Boswell, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11703290,This kit includes 4 suspension rods.Please enter the part number into the site to check current price and availability. Good luck with the repair!

8 people found this helpful.

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Elishouzabeth
April 26, 2018
Should the tub be very loose
For model number Ntw465oyqo
Hi Elishouzabeth, Thank you for your question. The tub should be firmly in in place. If it is loose and it is banging, then the shock absorbers may need to be replaced. I hope this helps. Thank you and have a great day!

6 people found this helpful.

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Jennifer
April 23, 2018
Hello Jennifer, can you please tell me if the part number w10780048 is the correct part number for suspension rod kit for my Maytag washer model # mvwc200xw0. Thank you so much for your time. Have a wonderful day.
For model number MVWC200XW0
Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS11703290. Hope this helps!

5 people found this helpful.

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Marcy
January 8, 2019
Maytag washer gets out of balance and bangs. Suspect suspension rods. Need to know if your part number ps11703290 will fit Maytag mvwc200xw2 top load washer.
For model number MVWC200XW2
Hello Marcy, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS11703290. Thank you for your inquiry, good luck with this repair!

4 people found this helpful.

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David
February 7, 2018
Are these rods supposed to be held back with a zip tie? Each four of the rods has a zip tie around it causing each rod to bend in the exact place. It appears as though the rods themselves are straight, not bent. Are the zip ties something put on during shipping that were supposed to be removed but weren't? It looks as though they are intended to maybe be shock absorbers?
Hi David, Thank you for your question. It actually sounds like they were not removed. The support rods are supposed to be straight and there are usually no zip ties holding them to anything. I hope that helps. Good luck with your repair.

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Rick
April 7, 2018
How to remove old suspension rods?
Hello Rick, Thank you for your inquiry. We have found general instructions to give you an idea of the procedure to remove the old rods. Unthread the rear screws securing the main top to the cabinet. Remove the top or lift it up and support it. Lift up on the old suspension rods and rotate the ball supports to detach the support and hook the rear rods onto the support brace. Next remove all of the bushings from the braces. Now lower the main top back down or replace it, as we are now going to have to tip the washer so it rests on its rear panel. You should be now able to slide the old suspension rods out. You need to push on the spring to unhook the rear rods from the brace before you can remove them. Hope this helps!

3 people found this helpful.

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Mark
May 7, 2018
I am looking for a suspension/rod kit. I didn't see my model listed. What part number do i need to order?
For model number WTW4800XQ0
Hello Mark, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS11703290. Hope this helps!

3 people found this helpful.

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Part Videos

Replacing your Whirlpool Washer Washing Machine Suspension Rod Kit

Replacing your Whirlpool Washer Washing Machine Suspension Rod Kit play video
Customer Repair Stories
 Average Repair Rating: 3.5 / 5.0, 23 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Violent shacking in spin mode.
Watched a video on the internet.
  • Terry from Homosassa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
  • Parts Used:
    W10780048
159 of 194 people found this instruction helpful.
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Over shaking and knocking on the side
Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was really happy so me. It can be done by anybody but first go on the internet to get a idea.
  • Alain.m from HARLINGEN, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
  • Parts Used:
    W10780048
19 of 22 people found this instruction helpful.
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WASHER ON SPIN CYCLE WOULD SHAKE, MAKE NOISE AND WALK ACROSS FLOOR
FOLLOWED VIDEO INSTRUCTIONS, UNPLUGGED AND REMOVED WATER LINES AND DRAIN, REMOVED HARNESS COVER PLATE. MOUNT SCREWS AND TOP, UNHOOKED SUSPENSION RODS(FOUND THEY HAD LEFT OUT TOP SPRINGS FROM TUB TO SUSPENSION RODS WHEN MANUFACTURED) PUT TOP BACK ON WITH ONE SCREW, PUT ON SIDE, REMOVED AND REPLACED SUSPENSION RODS, HOOKED THEM TO SIDE CABINET, SAT UNIT BACK UP, INSTALLED NEW PLASTIC CUPS AND TOP SPRINGS(HAVE TO ORDER SEPERATE) INSTALLED RODS IN LOCKING CAPS, PUT TOP BACK ON, PUT HARNESS COVER PLATE AND MOUNTING SCREWS IN, HOOKED UP TO WATER, AND DRAIN, LEVELED UNIT, PLUGGED IN AND WASHED CLOTHES, NO PROBLEMS, WORKS GREAT.
  • Timothy from E PALESTINE, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
  • Parts Used:
    W10780048, W10400895
14 of 14 people found this instruction helpful.
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Banging all the time during rinse as if its out of balance
Followed the video, no need to add. Worked perfectly!
  • christine from SWANSEA, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
  • Parts Used:
    W10780048, W10400895
10 of 14 people found this instruction helpful.
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I followed the video guide, which was excellent
I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.

Machine works great now.
  • Richard from NAPLES, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
  • Parts Used:
    W10780048
7 of 7 people found this instruction helpful.
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Washer shook violently during spin cycle
Raise top cover, remove tub ring.
Remove suspension rods one at a time by pulling the
rods upward, remove keepers at top,pulled rods out the bottom by tilting washer. Replaced all four rods and installed load centering springs which hadn't been installed from factory. Took 1/2 hour and works like a new one??
  • Bobby from LAGRANGE, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    W10780048, W10400895
7 of 7 people found this instruction helpful.
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Making noise when spinning tub hit side of washer.
Remove top of washer suspension
Rod goes on side of tub .
  • Ernestine from CARRIERE, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
  • Parts Used:
    W10780048
6 of 6 people found this instruction helpful.
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wash machine walked
watch utube instruction.easy repair
  • Elzoria from FROSTPROOF, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
  • Parts Used:
    W10780048
6 of 7 people found this instruction helpful.
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Shaking extreme
Per instruction sent with purchase
  • Barbara from RICHMOND, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
  • Parts Used:
    W10780048
5 of 5 people found this instruction helpful.
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Loud banging during spinning
Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!
  • Tom from LONG BEACH, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    W10780048
3 of 3 people found this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
53 Reviews
4.8
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11703290
Manufacturer Part Number: W10780048
Brand
Model Number
Description
Kenmore
11020022010
Washer
Kenmore
11020022011
Washer
Kenmore
11020022012
Washer
Kenmore
11020022013
Washer - AUTOMATIC WASHER
Kenmore
11020022014
Washer - WASHER
Kenmore
11021102010
Washer
Kenmore
11021102011
Washer
Kenmore
11021102012
Washer
Kenmore
11021102013
Washer - AUTOMATIC WASHER
Kenmore
11021112010
Washer
Kenmore
11021112011
Washer
Kenmore
11021182010
Washer
Kenmore
11021182011
Washer
Kenmore
11021182012
Washer
Kenmore
11021202010
Washer
Kenmore
11021202011
Washer
Kenmore
11021292010
Washer
Kenmore
11021292011
Washer
Kenmore
11021292012
Washer
Kenmore
1105072011
Washer - AUTOMATIC WASHER
Kenmore
1105142512
Washer - Washer
Whirlpool
1CWTW4740YQ0
Washer - Residential, Automatic
Whirlpool
1CWTW4740YQ1
Washer - WASHER
Whirlpool
1CWTW4740YQ2
Washer - WASHER
Whirlpool
1CWTW4800YQ1
Washer - WASHER
Whirlpool
1CWTW4800YQ2
Washer - WASHER
Whirlpool
1CWTW4840YW0
Washer - Residential, Automatic
Whirlpool
1CWTW4840YW1
Washer - WASHER
Whirlpool
1CWTW4840YW2
Washer - WASHER
Whirlpool
2DWTW4740YQ0
Washer - Residential, Automatic

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