Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Wash basin wobbled excessively
Use paint scraper to release spring tabs holding front cover on.
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Washer makes loud whining noise, intermittently, during spin cycle.
The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.
Banging and noisy when running,especially on spin. Leaked water. Alot of rusty colored dirt on bottom of machine
Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and rusty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help. sincerely, a satisfied customer
Followed your video instructions and removed agitator.Used 7/16 3/8 in socket wrench to remove bolt in the agitator coupling and replaced coupling. Put new bolt in and tightened. Installed Agitator.Works Great.
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
Machine will do everything and stop at the last spin, will not spin at the end.
I researched what could be the problem in the internet and follow the instructions from a GE technician, I chose the problem from a list and followed the video the technician played on how to do it yourself. This time was the lid switch which is found visible under the lid opening usually right middle flush with the opening. When I got the new lid, only the switch gets bad so I cut the cable enough to replace the old one, pulled out and cut and connected the new one. If there is not enough cable use the spatula to push the clips on the front panel on the top both side about 5 inches from the corner and pull panel out front and now you can see the wires better and make the connection.
I watched the video from the web site and the one that came with my invoice. This made it very easy to fix.I got the tools that I needed and went to town on the repair.
We pulled off the bottom cover to access the pump. The washer was on its back and that made it easier to reach. There was two hose clamps to pull off along with the two electrical parts. Very easy to replace.
The pump was easy to put on the the washer still doesn't work . The water still just drains out.
First I took the bottom of the washer off so that I could get to the pump then I took a socket set to take the pump off. Then I put the new pump on and put the bottom of the washer back together.
I ordered the part on Wednesday didn't think we would be washing any clothes until atleast Monday. The pump came on Friday! Installed it 15-25 minutes(that's taking out the old one too) . As someone stated before the only (little) problem was the spring clamps. Screw the pump in first and then put the Clamps on.
Popped off the front of the washer, removed old pump by disconnecting 2 hoses, 2 screws and power. Pump new pump in, reconnected everything. Done. Quite possibly the easiest repair ever!
