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Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
601-615 of 942
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Ice maker stopped working. Turned out a connection on the heating bar shorted out.

  • Customer: Russ from Supply, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Pulled the plug on the refrig. ( This is important since the heating bar on the bottom of the ice maker could come on as soon as you plug it in and burn your hand ). Removed the ice bin to get it out of the way and then removed the 1/4" hex screw from the support bracket under the old ice maker ( don't lose it ). Pushed up on the old ice maker to dislodge it from the 2 support clips on the top of the ice maker. Squeezed both sides of the wire harness plug and pulled it out and removed the old ice maker. Removed the wire harness and level bar from the old ice maker and installed them on the new ice maker. Plugged the ice maker wire harness into the female receptacle in the freezer. Popped the ice maker in to the top support clips making sure the rubber water chute from the refrig. was in place in the round ice maker receptacle. Plugged bak in the refrig. and I was getting ice in about 2 hours. Working fine after 1 week producing plenty of ice. RussK---

ice maker stopped making ice

  • Customer: David from Jacksonville, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
following the advice of this site, purchased a new ice maker. Old one was simple to unhook and remove and new one was just as easy to install. Within no time at all, I had ice being made and it has been working perfect since. Thank you for the help...

Ice Maker was not functioning

  • Customer: BRET from SAN DIEGO, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I followed your posted video. Did step by step as video instructed and in about 30 minutes finished. Ice was made approx 30 minutes later. I hope you do more videos, a picture is worth a thousand words.

ice door flap had broken off

  • Customer: Eileen from Prattville, AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
followed repair insructions. used all parts sent. slight issue getting spring on correctly but once we did we were done!

Frost in bottom freezer, freezer 8%, ice maker works

  • Customer: Richard from Smyrna, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
replaced electric control board, defrost for six hours. next day (24 hours) same problem, dusterhoff2928@charter.net

Leaking water

  • Customer: Terry L. from Glasgow, KY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed Ice bin, remove rails on left side that hold ice bin. Remove one screw holding ice maker to refrigerator wall,then lift ice maker off holding screws. Unplug wire harness from back of refrigerator. Remove wire harness and loading wire from old ice maker and install on new unit. Re-install new ice maker by reversing steps. Videos where very helpful.

Compressor would not run.

  • Customer: Chad from Lexington, KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replacement parts looked different than the originals, however with the on-line feedback from similar customers and a well worded OM, the repair was quick and simple. Thanks to all.

The freezer was too cold and the refrigerator (side by side) too warm.

  • Customer: Marshall A from Spokane, WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
First, turn the unit off, either at the wall or at the circut panel. Empty the freezer and remove the shelves. To remove the inside back panels (3) covering the coil, drain and fan assembly, remove four (4) hex-head 1/4" screws. The most time consuming part of the repair was defrosting the coils. When the defrost heater fails, the coils literally freeze solid. Before you begin you must make certain that the drain and drain pan, directly under the coils, are not blocked--iced over. Add hot tap water to the pan drain, best applied (and removed) with a basting syringe. Be carefull not to overfill the pan. You may need to repeat this process over and over again until the drain runs freely. Defrosting the coils is time consuming. If you're not in a hurry, or worried about food spoiling, leave the freezer door open for the day. However, if you're impatient, use a hair drier or heat gun and cups of hot water. It may still take 30 minutes or better until the heater/thermostat assembly, running down the right side of the coils, is free of ice and accessable. Note, there is only one way to remove and reinstall the heater and thermostat assembly: unclip the leads at the top of the coil, pull back the foam spacer, and ease the wires out along the side. The heat element is suspended just below the coils by a single wire clamp. Whatever you do, don't damage this clamp. Once the coil is free your job is 90% done. Reconnect the leads up top, slide the wires back alongside the coils, reset the foam top space, and suspend the heat element. Reinstall the inside back panels, shelves and food. Turn the freezer on. Regarding the wiring: If in doubt, take a picture with your phone or digital camera before you disconnect the wiring and refer to the picture before reconnecting the wires. Lastly, we had issues with this Jenn-Air not defrosting before. Our remedy was to call out the repair man each time. Not only was that expensive, about $200 a visit, but they never replaced the thermostat/heater. Buying the unit from Part Select was $50. Delivery was fast and the time involved to replace it was just over an hour. It was well worth the time and effort to do myself. Good Luck.

Water Dispenser didn't shut off immediately when glass was no longer pressed against actuator pad

  • Customer: Sharon from Sugar Grove, IL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We followed the directions in the video on the Parts Select website.My husband thought it was so easy and he isn't handy. I agree.

Ice maker not working

  • Customer: Charles from Middletown, OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed on line instructions. Instructions were very helpful. The part was an exact replacement. Everything went as planned.

Was Not Making Ice

  • Customer: Don from Desert Hot Springs, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed the Video, and it went almost as the video, except for the rails for the ice tub, so instead of the nut driver, had to use an open end 1/4" wrench. Now its a working with lots a ice....

Icemaker

  • Customer: BETTY from HOCKLEY, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I received the new icemaker the next day after I had ordered it. After watching the video on how to install the icemaker I installed it within a few minutes which I really surprised myself since this was my first repair job to do by myself. The new ice maker has been working great and I am very pleased with partselect and will continue to contact you when I am in need of any parts. Thank you, betty

dripping and making globs of ice

  • Customer: Edward from Philadelphia, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
1 removed ice basket 2 remove cover over basket 3 unplug power cord 4 loosen top screws with 1/4 in nut driver (do not remove the completely) 5 remove lower mounting screw ( not necessary to remove basket rail) 6 remove ice maker from unit 7 remove bale from old unit 8 install bale on new unit 9 remove front cover from old unit 10 remove power cord from old unit 11 plug in cord to new unit 12 install old front cover on new unit 13 mount unit in freezer 14 hang unit on top screws 15 install bottom screw 16 plug in unit 17 put in ice basket and cover. no runs, no drips, no errors. Ice was made in about 2 hours.

broke shelf on fridge door

  • Customer: kathy from West Bloomfield, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
simply popped out the old shelf and put in the new shelf with the little hooks that held the shelf with gravit

Ice Maker stops working..

  • Customer: Tony from Litchfield Park, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Fast delivery...Great video instructions..The only difficulty is when I tried to take the cable out. It's kind of hard and far away from my reach. So, I took only the cable out on Ice Maker end.
All Instructions for the JCD2389GES
601-615 of 942