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GSS20IETAWW General Electric Refrigerator - Instructions

All Instructions for the GSS20IETAWW
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ice crusher and dispenser stopped working
The motor shaft stripped and the drive auger spun in place instead of driving the auger to rotate. I had to purchase an entire motor even though the motor itself worked fine. The shaft being stripped had to be hacked off to get the motor out of the assembly. New motor installed, new drive auger installed. Works fine.
Parts Used:
Auger Motor Dispenser Auger Drive
  • Andrew from Bothell, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
14 of 20 people found this instruction helpful.
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freezer and fridg would not hold the temp correctly. Getting too warm
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !

The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
Parts Used:
Main Electronic Control Board
  • Paul from Troy, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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Broken freezer light switch
Part arrived very fast as ordered..need to pry old switch out from top..use care to push the retainer down..after old switch was 1/2 out, I used a putty knife for better leveridge.Remove wire connector...after plugging in the wire connector to the replacement switch, make sure the switch is properly positioned so the switch will depress when door shuts.
Parts Used:
SWITCH LIGHT FZ
  • James from Goshen, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
14 of 20 people found this instruction helpful.
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Freezer thawing then re-freezing
The refrigerator was staying in defrost too long allowing the temperature to rise to the point that part of the ice (probably some of the food too) to melt then re-freeze. I first changed out the temp sensor and thermostat because I wanted to try the cheap stuff first but that didn't fix it, I should have gone with the mainboard first as it was the most likely cause. After putting in the new mainboard in the thing has worked perfectly since. The board was extremely easy to change, take the metal cover off with a nut driver. Carefully unplug the wires from old board and remove the board. The board is mounted on some plastic standoffs that expand after passing through the board, some of these came out while i was disconnecting the wires but some were there to stay until I figured out that I needed to squeeze the top of them to release the board. After getting the old board out just put the new one on the standoffs and connect the wires. Put the cover back on and DONE!

NOTES: The new board had some extra connectors that my old one did not, but the correct connectors were still in the old locations. The instructions that came with the board did talk about making some modifications to the refrigerator wiring on certain models, but that didn't apply to me. If I remember right the models requiring modification were all bottom freezer type. But even if you do have to do this the instrucions looked easy, just cut a couple of wires, no splicing or anything.
Parts Used:
Main Electronic Control Board
  • Luther from Navarre, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
12 of 15 people found this instruction helpful.
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Ice Bucket Auger Broken
This repair was very simple to do. I cannot say enough about part select dot com. I feel that I am a definite handy man yet the videos on the part select dot com site proved to be valuable. This video showed and reminded me that the plastic bushing holding the auger on was reverse threaded. Being a rightee tightee leftee loossee person embedded in my head I would have worn out that bushing holding the auger in place. I recommend not only purchasing from partselect.com YET please watch the video on this site prior to this installation. This made the installation not only simple yet informative. Thanks!
Parts Used:
BUCKET AUGER
  • Daniel from Anderson, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
11 of 12 people found this instruction helpful.
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High pitch noise
My GE refrigerator emitted high pitch noise a short while ago. I tried different dampening methods that helped but not eliminating the problem. I finally replaced the fan, motor, and associated parts and solved the problem. The total cost was about $50.
Parts Used:
EVAPORATOR FAN BLADE Compression Ring Evaporator Fan Grommet - Grey Dust Cap
  • Bert from Audubon, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
15 of 24 people found this instruction helpful.
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plastic crusher cover broke
look very carefully at the picture you provided in the parts fish, removed the ice maker tray and the rest was very easy ,i saved alot of money and time doing it myself.
Parts Used:
Dispenser Crusher Cover Housing Crusher Dispenser Front Dispenser Bucket Auger Nut
  • gary from downey, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 15 people found this instruction helpful.
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Ice Cube Dispencer Would Not Turn
Dispencer quit working a year ago, but still still dispenced water. I talked to a service technician about it. He told me the electric motor was froze up, so I orderd a new one. When it arrived I installed it in about 20 minnutes,tried the dispencer and still would not work but this time the water would not dispence eather and this time I noticed the fan quit running and the light went dim when I tried to dispence ice. So I read the customers diagnosis and repares every thing pointed to the main control board, orderd the part and water filter. When they arrived in three days I watched installing this part video and it took me 20 minnutes to install and every thing works fine.
Parts Used:
Auger Motor
  • EUGENE from BURLEY, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
12 of 15 people found this instruction helpful.
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Flapper was stuck open. Old and warped.
Replaced flapper
Parts Used:
Dispenser Door Assembly or Flapper
  • James from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 27 people found this instruction helpful.
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Burned out motor for dispensing ice
Remove ice holding box. Remove rear plastic cover (nut driver) Unplug two Electrical connectors. Place unit on work bench. Remove 'U' fork, vice grip on shaft and scewdiver as lever on fork (counter clockwise) Remove motor fron plastic Holder. Install new motor & fork. Reverse removal steps. Actually very simple procedure. Usual cost for this typwe of repair is approx. $300.00.
Parts Used:
Auger Motor
  • Peter from Lake Grove, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 21 people found this instruction helpful.
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It would freeze up and then it would not cool.
First I unplugged the refrigerator, then I had to open up the back of the freezer, use the hair dryer to defrost the ice that had built up in it. Then I unscrewed the screws on both ends of the existing heater unplugged the old heater and plugged in the new one. Then with the sensor, I cut and stripped the 2 wires attached to the old sensor 1 inch away from the sensor. Then I spliced it with the wires on the new sensor, applied wire nut and black tape tightly. Then I put it all back together.
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat
  • Ronnie from Scottsville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 16 people found this instruction helpful.
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Motherboard burned out
I ordered the part on Sunday and had it by Tuesday. It only took a few minutes to install. Basically, I unplugged the unit and removed the cover over the motherboard with a nutdriver. The wires were easy to unplug and reinstall. There was no way to incorrectly install since they could only fit in the correct position. I reinstalled the panel pluged it back in and now the fridge is working great.
Parts Used:
Main Electronic Control Board
  • Joe from Redlands, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
11 of 13 people found this instruction helpful.
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Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union
Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Laura from Manchester, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 28 people found this instruction helpful.
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Freezer would have ice blockage and eventually both sides would quit cooling. Starting with the refriidgerator side then the freezer side temp would eventually begin to rise all over the course of 2 to 3 days.
Unplugged the refrigerator and removed inside back panel from the freezer compartment and left doors open to allow all ice to thaw. I chose not to use a hair dryer and speed up the process as this could possibly cause more damage if not done with caution. After all ice was melted i took both screws from heat element assembly and followed the simple instructions that came with the new part. Since meters an i dont really work well together and since defrost thermostat and temp sensor were so inexpensive. I opted to purchase those as well in my initial order. They were as simple to replace as a lightbulb. Unscrew the wire nuts from existing sensors and screw wire nuts back on to the new sensors. Buy purchasing all three items at once i felt it just ensured the fiz was complete and the unit has been operating for 7 days like new. One thing i would pass on. If it is the heating element that is burned out, the glass tuve on mine was very black and charred looking. Also when you take it out of the assembly the element was actually in two pieces. Did something cause the element to stay on until it burned out or just old age i dont know. Again, for less than 20 bucks i purchased the additional parts that would seem most obvious to replace and i would recommebd the same. Part select saved us a lot of money not only in parts but in allowing someone with no considerable knowledge in this areato make repairs without hiring an expensive repairman.
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat Temperature Sensor
  • Russ from Bella Vista, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 13 people found this instruction helpful.
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going from warm to to cold
i used the video it showed on the site or iwould not have been able to do it
Parts Used:
Evaporator Thermistor Clip
  • roy from spring hill, KS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
16 of 28 people found this instruction helpful.
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All Instructions for the GSS20IETAWW
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