GSS20IEMBWW General Electric Refrigerator - Instructions

No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.

I removed the ice bin, removed the metal rod off the bottom, unscrewed all screws holding things together and then carefully pried the crusher assembly out of the ice bin. I made the mistake of doing it when the bin was still frozen and ended up cracking it where the "clips" from the crusher are inserted. It was much easier after the bin warmed up.

Replaced and put everything back together.

bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.

I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!

Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved

After mopping up the floor - the whole freezer that was iced up melted - that's how I found out about the problem...

Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.

With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.

With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.

With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.

Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...

NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.

While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope

We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!

So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!

Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks

all parts worked and were easy to install. probably saved me from having to buy a new fridge. ice maker is working fine and recess door flap is closing correctly. very satisfied.

Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!

First, I removed all the shelves and the light guard. Second, I removed the nuts that held the fan guard and the freezer back in place (2 just under the fan guard and removed the freezer back. Third, lifted fan guard out of way (being very careful not to crack it..... cold plastic). Fourth, unpugged fan from pug then removed nuts that held fan bracket in place...removed fan. fifth, then removed fan blade and remove fan motor from bracket, removed two wires that went to freezer light (pay attention to where they go) and installed them into the new wireing harness. Sixth, installed fan blade on new motor, bolted new assembly in fan bracket, plugged in and reistalled fan into the freezer, replaced fan guard and freezer back (reverse order of above) and then replaced freezer racks. works beautiful.

just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours

I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.