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Models > GSS20IEMBWW > Instructions

GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
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Ice maker quit making ice

  • Customer: Jeffrey from Bluefield, WV
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 26 of 34 people found this instruction helpful
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.

Received the Temp Sensor but no documentation how to replace it

  • Customer: Stephen from Sebring, FL
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required:
  • 28 of 40 people found this instruction helpful
I still have not be able to replace the sensor as I've been unable to locate any info, or figure out where it is located. The water valve was easy to replace and took less than a half hour

After looking further into your website I found all the info, diagrams and instructions to replace the Temp Sensor, which was not too involved, thank you. Now to wait and see if this was the cause and my Refrigerator is up and running again

Solenoid had become rusted/crank door wouldn't close

  • Customer: William M from Ft Myers, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 27 of 38 people found this instruction helpful
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.

This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe

  • Customer: Jeff from Columbia City, IN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 26 of 35 people found this instruction helpful
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!

the cheap plastic drawer holders broke!

  • Customer: MARYT from KISSIMMEE, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 28 of 41 people found this instruction helpful
Not only were the parts delivered in 2 days....but a phillips head screw driver and matching up the new rails with the old ones turned out to be a super easy and fast repair!! A monkey could do this repair!! But now I noticed the left hand top drawer rail is cracked! It stinks that the quality of the original parts are so poor...but at least I'm saving some money doing it myself!!!

Freezer Cold, Refrigerator Section Warm

  • Customer: CLIFFORD from SPRING CITY, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 24 of 30 people found this instruction helpful
The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coils will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's

Water leaked constantly from water dispenser in door

  • Customer: John from Dexter, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 22 of 24 people found this instruction helpful
Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.

piece of plastic broke off of ice bucket and it didn't feed the ice out very well.

  • Customer: Linda from Pittsford, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 21 of 21 people found this instruction helpful
Sent to your company for the ice bucket and auger assembly and replaced the old one. It took about 5 minutes. Very easy to do. Works great. Thank you so much for making it so easy.

Ice was melting and freezing in bucket

  • Customer: John from Lodi, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 22 of 25 people found this instruction helpful
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.

I had a water leak (undiscovered) from under my refrig

  • Customer: Daniel from Anderson, SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 21 of 23 people found this instruction helpful
After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.

Main circuit board wouldn't allow the compressor to come on

  • Customer: Leonard from Keller, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 22 of 26 people found this instruction helpful
Removed old circuit board and replaced with new

Ice depenser not working

  • Customer: Tom from Vail, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 25 of 35 people found this instruction helpful
This was so easy even a caveman could have done it. (sorry to all you cavemen out there.) Order the parts and they arrived promptly a couple days later. Even with limited mechanical abilities this was an easy project. Only a few screws to remove and a lock nut to take off. Just to be sure your on the right track there is an excellent video to follow on this exact repair on this site.

Very high pitch whine. Not real loud but really annoying.

  • Customer: ronald from kissimmee, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 21 of 23 people found this instruction helpful
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron

Freezer stopped working

  • Customer: Gerry from Hamilton, NJ
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 27 of 42 people found this instruction helpful
Came home in the morning and found that everything in the freezer was defrosted. The fridge and freezer were warm so I checked the web to see what the problem could be. After about 15 minutes I found what the two causes could be. Since the parts were so cheap, I decided to change both the defrost heater and thermastat. It's been about a week since I changed the parts and no problem.

Freezer and Refrigerator both warm, frost buildup on freezer coil cover

  • Customer: James from Au Sable Forks, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 21 people found this instruction helpful
De-iced cover and removed two phillips head screws and two 1/4 " nutdriver screws to expose coil, defrost heater and defrost thermostat. Deiced the coil and surrounding area with a heat gun. Removed two screws that hold the defrost heater in place, disconnected the wires to the original heater. The original assy. was a single quartz and the new one was a double quartz. This required rerouting the left wire along with the right one, but was no problem as the wire was plenty long enough. Re-installed the assy. with the two screws. I replaced the defrost termination thermostat, even though it tested good, because I have had experience in that it would be the next to go, and not to in-convenience the owner in unloading the fridge a second time. The only difficult part was fitting into the freezer compartment. As usual, order by 3p.m. and shipping is the same day and is a real joy to use Partselect.com
All Instructions for the GSS20IEMBWW
76-90 of 2,098