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Part of the ice actuator that activates the switch broke off thus not allowing the ice augar to work. By pushing to hard on the actuator trying to get ice we broke a corner off the dispenser module and had to replace it.
Turn off power to refrigerator. Remove dispenser tray and three screws. Lift up on cover and pull away from fridg. Next remove control circuit board, use magnetic screw driver on very small screws. Important to mark all wires and their location before removing. Remove water tube from water actuator by lifting tube out of actuator,you don't have to turn water off. Next remove dispenser module and set next to new dispenser module. Then carefully remove and install parts on new dispenser module. Take your time and besure all parts installed as they were on the old module.
The parts came within 2 days. The delivery was great. I took the food off the door, then removed the top hinge. Lifted door off bottom hinge and laid the door on a blanket on the floor. I then had access to the closing mechanism top and bottom that is just two plastic cams that lift the door as it opens. The weight of the door then is used on the cams to help close the door with the appliance level. It was very simple and assembly was just reverse order.
Water coming out of the ice maker when dispensing water from the door.
This issue was noted in the advice area as being a filter, or valve assembly. But it turned out to be a diode kit that was causing this issue. I don't know why I could not find this issue anywhere on line? When I received the diode kit there was instructions that noted exactly the problem I was having. The fix was easy just a few wires cut and spliced and viola fixed.
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. Then I took the new icemaker out of the box and reversed the procedure.
Removed 4 screws holding face plate onto ice bucket. Removed the 3 screws holding the ice crusher housing. Noted postion and rotation of teh s;ring loaded ice selecting rod. Removed broken crusher housing. Reveresed process for installion. Took for test drive. Operational...
The old ice maker had stopped working properly. The cycle was inconsistent, and inlet water would run over existing cubes in the tray, before they were dumped into the dispenser box.
This was really simple, much like changing a light bulb. Two bolts loosened beneath the old unit to allow it to be lifted off and free. The power supply plug was easily disconnected. The new unit was then placed onto the loosened bolts, power supply reconnected and secured with the supplied wire tie. A small angled bracket was removed from the old and reattached to the new as a support toward the from of the unit. The cycle adjuster was backed off a 1/2 turn as per the instructions....and the next morning....new automatic ice. Life is good!
The repair was easy. The problem was the lack of explanation. This may help other customers. I was told by the virtual trouble shooting system that about 30% of the cure was to replace the water filter and 70% was to replace the water valve. I did both and still had the problem. People need to be told why they have to replace the water valve. The reason is this. The valve has a very small leak in it that lets water continue to flow into the freezer compartment drop by drop. Eventually, this freezes and clogs the hole , so no water can pass and thus no ice can be made.In either your web site or another they stated that it may freeze up here, but there was no connection to the water valve.It seemed like it was another topic. Its very hard to see the frozen area, unless you remove it from the freezer area. I wish I was TOLD TO DO THIS, after i replaced the valve It would have saved me a repair bill. I hope this helps others. Take care-Bill
Unscrewed the water line cover. Removed the platic case around the water filter base. Everything went well until I tried to remove the two water hoses. After I finally figured out that I had to push in the release washer while pulling the hoses out, things went well. Unfortunately it took several hours of wasted time and several searches on the internet to finally figure this part out. From there on out it went smoothly. Old base came out with two screws. Reversed process for reinstall of new base. Water hoses just slipped back into place and locked themselves in. Just takes a little patience.
I followed a gentleman's directions on your website, very useful I might add. It helped me replace all the broken parts with ease. I am a 33 year old mom of two. Anyone could do these repairs that I did. Thank you.
The radiator was not being properly defrosted and the refrigerator and freezer could not keep the temperature. Two things can be causing this, the defrost module which defrost the refrigerator on a regular basis ($110) or the thermostat ($18). I tried the thermostat since it is very easy to do (remove cover plate inside the freezer, cut wires of old thermostat, connect new thermostat by stripping wires. Presto...however the thermostat was NOT the problem. The problem was a blown timer circuit board that controls the regular defrosting. That repair was done by a technician. The board was $110, it seats inside the refrigerator in the control panel area.
Unplug turn water off Removed two screws with nut driver loosen one Disconnected three solenoid valves Disconnected four water lines Plug tubing in, tighten one flare fitting Reattach wires to solenoids Slide under loose screw, replace two screws Turn water on check for leaks plug in get a drink of water
I had already removed the ice maker by loosening the two screws with a 1/4" nut driver, in order to compare the design and style to the intended replacement for size and critical measurements. The replacement was almost identical. The wiring harness was 2-3" longer than the original, but after snaping the wire plugs together I simply curved the wire up and to the left to be out of the way. The hanging brackets are slotted and it was easiest to slip the back hanger over the head of the screw and let it slip down, then the front hanger was already to line up even though you can't see the screw with the ice maker in the way. I had to transfer an L-shaped metal bracket to the bottom side, matching the old assembly, and adjusting it to hold the bottom side away from the freezer compartment a little so it would hang level and secure. You have to snug the two screws with a screw driver or 1/4" nut driver by feel, since you can't see them with the icemaker in place. It took about 10 minutes to take out the old and another 10 to put in the new. We now have a full bin of ice, and the old plastic trays have been retired. I should have done this a year ago.