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See part 139 in the diagram
Replacing your Frigidaire Refrigerator Water Filter Base play video
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Water Filter Base

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PartSelect Number PS976499
Manufacturer Part Number 240396002
Manufactured by Frigidaire
Product Description

Water Filter Base Specifications

This is the replacement water filter base for your refrigerator. It is made of plastic and is mainly white in color. The water filter lines will each have a blue release collar at the top. The water filter base is found at the top of your refrigerator, beneath the console, and it is the part that the water filter presses into. If the O-rings have gone bad, and the filter is leaking, or the locking device has failed and the water filter is not locking in, you may need to replace the water filter base. This part is sold individually and is an OEM part sourced directly from the manufacturer.
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Troubleshooting
This part fixes the following symptoms:
Not dispensing water | Leaking
This part works with the following products:
Refrigerator.
This part works with the following products:
Frigidaire, Kenmore, Electrolux, Westinghouse.
Part# 240396002 replaces these:
AP3687338, 1056733, 240396001, 7240396002
Questions and Answers

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5 questions answered by our experts.
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    George
    December 28, 2017
    Is the filter clamp (240396002), part # 139 on the diagram, hard to replace? Do i have to shut off the water to do the repair?
    For model number PLHS268ZCB1
    Hi George, Thank you for your question. Based on customer input regarding this part, the repair has been rated from easy to difficult. Here is a customer comment on how they installed the the part, "First I disconnected the power cord, then removed the screws that held the bracket that holds the base for the water-filer in place. I then disconnected the water lines(intake and outflow). Next I removed the screws that held the water-filter's base in place. I then disconnected the release lock mechanism for the filter and finally removed the water-filter base. I did the reverse to install the new water-filter base. Previously I had tested the intake water line and noticed the water was flowing with enough pressure upto the water-filter's base but no water was exiting thru the outflow line, which leads to the Ice-Maker and Dispenser. I had tried changing the filter but that didn't solve the problem it was then I had realized that the Base was the problem. The actual problem was the spring-loaded valves for both the intake and outflow lines, which had a plastic prong that protrudes out of the base that is triggered by the filter when installed. The two prongs were worn-down so the filter wasn't activating the spring-loaded release valve to let the water thru. As for the light, I just unscrewed it." I hope this helps. Thank you and have a great day!

    3 people found this helpful.

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    Mike
    October 4, 2017
    My refrigerator door makes a popping at about the halfway open point and in the same location when closing...what could be the problem?
    For model number FRS26HF7BB2
    Hi Mike, Thank you for the question, It sounds like the Door Closing Cam,PartSelect Number PS430814 needs to be replaced. Hope this helps!

    2 people found this helpful.

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    Joel
    October 14, 2017
    Hi my fridge leaks every few days. The water coming out of the bottom of the freezer then leaks out the door to the floor. This started a few weeks after the valve was replaced. Any helpful tips i would appreciate it, thanks for your time.
    For model number PHS69EJSS2
    Hello Joel, thank you for contacting us. You will want to inspect the valve and make sure its not leaking from there even though it was just installed. That would be the main part that would leak under the fridge. Check the lines going into it as well for any cracks or breaks. Hope this helps!

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    Frank
    March 1, 2019
    The water dispenser in the door drips after use, it will drip about 1/4 cup of water then stop. I replaced the water valve on the back but it did not help. Any suggestions?
    For model number E123BC35KS7
    Hi Frank, thank you for your question. You may want to take a look at your water filter base being the issue or if the tubing near your dispenser head is damaged at all. I hope that helps. Good luck with your repair.

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    Fernando
    July 5, 2021
    When I put in the filter and the filter pops out. When I hold the water comes out the dispenser but when I don't hold it the filter pops out.
    For model number FRS26H5ASB9
    Hello Fernando, Thank you for the question. Normally this indicates the Filter Base is not holding the filter and could be damaged and needs to be replaced. We hope this helps!
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      Part Videos

      Replacing your Frigidaire Refrigerator Water Filter Base

      Replacing your Frigidaire Refrigerator Water Filter Base play video
      Customer Repair Stories
       Average Repair Rating: 3.8 / 5.0, 8 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        Ice-Maker and Water Dispenser not working.
        First I disconnected the power cord, then removed the screws that held the bracket that holds the base for the water-filer in place. I then disconnected the water lines(intake and outflow). Next I removed the screws that held the water-filter's base in place. I then disconnected the release lock mechanism for the filter and finally removed the water-filter base. I did the reverse to install the new water-filter base. Previously I had tested the intake water line and noticed the water was flowing with enough pressure upto the water-filter's base but no water was exiting thru the outflow line, which leads to the Ice-Maker and Dispenser. I had tried changing the filter but that didn't solve the problem it was then I had realized that the Base was the problem. The actual problem was the spring-loaded valves for both the intake and outflow lines, which had a plastic prong that protrudes out of the base that is triggered by the filter when installed. The two prongs were worn-down so the filter wasn't activating the spring-loaded release valve to let the water thru. As for the light, I just unscrewed it.
        Other Parts Used:
        Oven Light Bulb Water Filter
        • Colin from Hollis, NY
        • Difficulty Level:
          Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers, Socket set, Wrench set
        173 of 278 people found this instruction helpful.
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        Thank you for voting!
        No water flow to in-door water/ice dispenser
        Unscrewed the water line cover. Removed the platic case around the water filter base. Everything went well until I tried to remove the two water hoses. After I finally figured out that I had to push in the release washer while pulling the hoses out, things went well. Unfortunately it took several hours of wasted time and several searches on the internet to finally figure this part out. From there on out it went smoothly. Old base came out with two screws. Reversed process for reinstall of new base. Water hoses just slipped back into place and locked themselves in. Just takes a little patience.
        • Richard from St. Louis, MO
        • Difficulty Level:
          A Bit Difficult
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Nutdriver, Screw drivers
        26 of 30 people found this instruction helpful.
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        Water leaking from water filter base.
        Tried replacing water filter first. It stilled leaked, so I removed the covers to gain access to the water filter base. After cutting the two hoses to remove the old base, I simply slid the hoses into the new base, screwed it into place, replaced the covers, and then reinstalled the new water filter. No more leak!
        Other Parts Used:
        Water Filter
        • Dale from Fort Myers, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Wrench set
        18 of 21 people found this instruction helpful.
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        Water was leaking from the filter area when in-door water dispenser used
        Silly me. It couldn't possibly be the filter because it's worked for the last 9 months with no problems. Decided to replace the water filter base first. Repair was easy. I saw someone had trouble removing tubes from old base and I gave it a couple of tries to no avail so decided to cut the lines instead. Made it even easier. After repair, water continued to leak. So, replaced the filter itself and voila - leak fixed. Make sure you check the filter first. My mistake turned a $40 - 10 second repair into a $100 - 20 minute repair. Good Luck!
        • Todd from Gotha, FL
        • Difficulty Level:
          Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers, Socket set
        13 of 17 people found this instruction helpful.
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        Filter was dirty
        Just push the button on the top right hand and pull the filter out; then proceed to instal the new one pushing it in place. It's really an easy operation!!
        • Angel from Tampa, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Screw drivers
        11 of 29 people found this instruction helpful.
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        Water Was Dripping From Base And I Had No Ice Being Made Or Water In The Door.
        Removed the plastic water tubes cover with a nut driver. Disconnected water hoses. Dropped control box assembly with nut driver. Removed old filter base with phillips screwdriver. Assembly opposite.
        • john from mckees rocks, PA
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver, Screw drivers
        9 of 13 people found this instruction helpful.
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        No Water or Ice Dispensing
        First I obtained the manual to the refrigerator. I identified the screws to be removed. I turned off the water then unplugged the water lines. I then replaced the Water Filter Base and reassemble the parts. Within minutes of turning on the water, water and ice making had returned. I was a hero for saving the family $200 in parts and labor.
        • Levi from Ambler, PA
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver, Screw drivers, Socket set
        6 of 9 people found this instruction helpful.
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        Filter would not seat without releasing itself.
        Following previous installation instructions was very useful. Would add that the nut driver needs to be 1/4 in and to release the water lines from the valve body, simply squeeze the blue ring toward the valve and pull on the water lines at the same time. Simple fix!
        • Lawrence from HUNTINGTON, IN
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Nutdriver, Screw drivers
        2 of 4 people found this instruction helpful.
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          Customer Reviews
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS976499
              Manufacturer Part Number: 240396002
              Brand
              Model Number
              Description
              Kenmore
              25344123800
              Refrigerator
              Kenmore
              25344123801
              Refrigerator
              Kenmore
              25344123802
              Refrigerator
              Kenmore
              25344123803
              Refrigerator
              Kenmore
              25344123804
              Refrigerator
              Kenmore
              25344123805
              Refrigerator
              Kenmore
              25344302400
              Refrigerator
              Kenmore
              25344302401
              Refrigerator
              Kenmore
              25344303400
              Refrigerator
              Kenmore
              25344303401
              Refrigerator
              Kenmore
              25344303402
              Refrigerator
              Kenmore
              25344303403
              Refrigerator
              Kenmore
              25344304400
              Refrigerator
              Kenmore
              25344304401
              Refrigerator
              Kenmore
              25344309400
              Refrigerator
              Kenmore
              25344309401
              Refrigerator
              Kenmore
              25344333600
              Refrigerator
              Kenmore
              25344333601
              Refrigerator
              Kenmore
              25344333602
              Refrigerator
              Kenmore
              25344333603
              Refrigerator
              Kenmore
              25344333604
              Refrigerator
              Kenmore
              25344333605
              Refrigerator
              Kenmore
              25344333606
              Refrigerator
              Kenmore
              25344333607
              Refrigerator
              Kenmore
              25344333608
              Refrigerator
              Kenmore
              25344333609
              Refrigerator
              Kenmore
              2534433360A
              Refrigerator
              Kenmore
              25344382400
              Refrigerator
              Kenmore
              25344382403
              Refrigerator
              Kenmore
              25344382404
              Refrigerator

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