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The 2 year old used the 2 bottom trays as a step stool
Repair was pretty straight forward. The Plastic around the glass cover of the crisper pan all broke where the stud holds it up. Replaced both of the plastic covers.
The broken support stud was a bit of a pain, you have to use a long nose pliers to try and pull the middle stud that locks everything in place. Forcing the entire support stud out will crack the plastic body of the fridge, so you have to truly find a way to get that middle stud out first to lose the clamps. Look at the new one you have and figure out how it works to give you an idea of how you can pull out the broken one.
All in all, was a pretty simple install. More annoying as you have a small space to work in.
the Auger would not augerate, I was not able to use the ice dispenser.
It was very simple. I order the complete Ice Container with Auger. It is great that it is already assembled. I just took out the old one and slipped the new one in. It has been working great ever since. I am just sorry that I waited so long to order the part. It was already like four months that the Auger started to give out on me. Thank You for everything, especially the delivery time.
Part of the ice actuator that activates the switch broke off thus not allowing the ice augar to work. By pushing to hard on the actuator trying to get ice we broke a corner off the dispenser module and had to replace it.
Turn off power to refrigerator. Remove dispenser tray and three screws. Lift up on cover and pull away from fridg. Next remove control circuit board, use magnetic screw driver on very small screws. Important to mark all wires and their location before removing. Remove water tube from water actuator by lifting tube out of actuator,you don't have to turn water off. Next remove dispenser module and set next to new dispenser module. Then carefully remove and install parts on new dispenser module. Take your time and besure all parts installed as they were on the old module.
Water coming out of the ice maker when dispensing water from the door.
This issue was noted in the advice area as being a filter, or valve assembly. But it turned out to be a diode kit that was causing this issue. I don't know why I could not find this issue anywhere on line? When I received the diode kit there was instructions that noted exactly the problem I was having. The fix was easy just a few wires cut and spliced and viola fixed.
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. Then I took the new icemaker out of the box and reversed the procedure.
Removed 4 screws holding face plate onto ice bucket. Removed the 3 screws holding the ice crusher housing. Noted postion and rotation of teh s;ring loaded ice selecting rod. Removed broken crusher housing. Reveresed process for installion. Took for test drive. Operational...
The old ice maker had stopped working properly. The cycle was inconsistent, and inlet water would run over existing cubes in the tray, before they were dumped into the dispenser box.
This was really simple, much like changing a light bulb. Two bolts loosened beneath the old unit to allow it to be lifted off and free. The power supply plug was easily disconnected. The new unit was then placed onto the loosened bolts, power supply reconnected and secured with the supplied wire tie. A small angled bracket was removed from the old and reattached to the new as a support toward the from of the unit. The cycle adjuster was backed off a 1/2 turn as per the instructions....and the next morning....new automatic ice. Life is good!
The repair was easy. The problem was the lack of explanation. This may help other customers. I was told by the virtual trouble shooting system that about 30% of the cure was to replace the water filter and 70% was to replace the water valve. I did both and still had the problem. People need to be told why they have to replace the water valve. The reason is this. The valve has a very small leak in it that lets water continue to flow into the freezer compartment drop by drop. Eventually, this freezes and clogs the hole , so no water can pass and thus no ice can be made.In either your web site or another they stated that it may freeze up here, but there was no connection to the water valve.It seemed like it was another topic. Its very hard to see the frozen area, unless you remove it from the freezer area. I wish I was TOLD TO DO THIS, after i replaced the valve It would have saved me a repair bill. I hope this helps others. Take care-Bill
Unscrewed the water line cover. Removed the platic case around the water filter base. Everything went well until I tried to remove the two water hoses. After I finally figured out that I had to push in the release washer while pulling the hoses out, things went well. Unfortunately it took several hours of wasted time and several searches on the internet to finally figure this part out. From there on out it went smoothly. Old base came out with two screws. Reversed process for reinstall of new base. Water hoses just slipped back into place and locked themselves in. Just takes a little patience.
I followed a gentleman's directions on your website, very useful I might add. It helped me replace all the broken parts with ease. I am a 33 year old mom of two. Anyone could do these repairs that I did. Thank you.
The radiator was not being properly defrosted and the refrigerator and freezer could not keep the temperature. Two things can be causing this, the defrost module which defrost the refrigerator on a regular basis ($110) or the thermostat ($18). I tried the thermostat since it is very easy to do (remove cover plate inside the freezer, cut wires of old thermostat, connect new thermostat by stripping wires. Presto...however the thermostat was NOT the problem. The problem was a blown timer circuit board that controls the regular defrosting. That repair was done by a technician. The board was $110, it seats inside the refrigerator in the control panel area.