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3 questions answered by our experts.
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Tabitha
February 15, 2018
Hi, on the bottom of the grill grate there are rubber feet. They seem to not only be keep it from scratching the stove top, but since one has broken, my grate is now off balance. Which makes cooking a challenge. Anyway to replace just the little rubber pieces? Thanks
For model number NX58H5600SS
Hello Tabitha, Thank you for contacting us. We do not show the grate feet available separately, the grates will need to be ordered. Hope this helps!
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Maria
April 10, 2018
The oven doesn’t turn on and the touchscreen doesn’t light up. What could be the cause of this? The stovetop burners are working fine. Please help i use the oven almost every day.
For model number NX58H9500WS
Hi Maria,
Thank you for your question. If the touch screen is not lighting up, you may have to replace the electronic control board. You should test the electronic control board with a multimeter to check the continuity. Also check the oven sensor and the wiring between the electronic control board and sensor to see if there is an issue with these parts as well. I hope this helps. Thank you and have a great day!
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Edwin
November 11, 2021
My question is, is it the same price for both of them or just one? In other words do you get the left side and the right side for the same price
For model number NX58J5600SG
Hello Edwin, Thank you for the question. The Grates are sold individually. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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