This is a drain pump, designed to work with your washing machine. It expels water from your washing machine during the draining cycle. The most common reason for needing to replace this drain pump is if your unit is not draining properly, is leaking, or if your pumps are not spinning. This model is gray in color and is encased in plastic. It about 9 inches high, almost 6 inches long, and 4 inches thick.
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Part Videos
Replacing your General Electric Washer Drain Pump
Troubleshooting
This part fixes the following symptoms:
Will not drain | Leaking
This part works with the following products:
Washer.
Part# WH23X10043 replaces these:
AP5632594
Customer Reviews
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★★★★★
20 Reviews
4.9
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★★★★★
★★★★★
Linda A. G - October 22, 2023
Verified Purchase
Perfect replacement part!
My washer is back running great!
★★★★★
★★★★★
Sheryl W - August 4, 2023
Verified Purchase
Easy repair
Thankfully this was the part we needed. The machine wasn't draining and was leaking water underneath. This part came quickly and we were thankful for that. My husband installed it in about 15 minutes by himself and it's worked fine since, which was a couple of months ago. Hopefully it will last another 13 years.
★★★★★
★★★★★
Richard P - May 1, 2022
Verified Purchase
Perfect and easy fix
Perfect fit and very easy to replace. My washing machine is operating perfectly. Thanks
★★★★★
★★★★★
Scott C - December 24, 2020
Verified Purchase
easy repair it took 15 minutes to replace
my washer is back working again
★★★★★
★★★★★
Ezra Z - September 1, 2020
Verified Purchase
Direct replacement,
Part came timely, fit right on and fix the washers problem , thanks
★★★★★
★★★★★
RICHARD M - August 12, 2020
Verified Purchase
Great part worked perfectly
My washer is back working
★★★★★
★★★★★
Debra M - February 26, 2020
Verified Purchase
working great so far
the part came really fast.watching the video it looked like a really easy job but I found you needed two people one to hold the flashlight and to hold the tub out of the way.i had a hard time because my hands are not strong enough to open the clamps and there is no room to work !!!but I got the job done and the machine is working.
★★★★★
★★★★★
GREGG R - November 2, 2019
Verified Purchase
Easy and Quick Repair
Exact replacement, works great. Very easy... installed in 10 minutes. Be sure to lay the drain hose flat on the floor over a floor drain, and a towel under the pump for the little bit of water trapped in the pump. If you want your part in a couple days or less be sure to use expedited shipping, the standard shipping takes about a week.
★★★★★
★★★★★
Daniel R - August 20, 2019
Verified Purchase
Easy install
The part was exactly as advertised.
★★★★★
★★★★★
Benoit R - July 3, 2019
Verified Purchase
Company made good
The pump was damaged in transit. Insufficient packing from the GE warehouse (not partselect.com!) caused the pump to bang around in the box during transportation, and the plastic housing arrived broken. I called partselect.com immediately, and they made good by sending a new pump. I am editing for the second pump to arrive.
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 7 reviews.
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Drain pump not working. Washer would not drain or advance to spin cycle.
Repair video is spot on but does not emphasize securing the drain pump to the washer before reattaching hoses. This holds the pump in place allowing you to compress the hose clamp while pushing on the hoses.
Daniel from LANEXA, VA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
2 of 2 peoplefound this instruction helpful.
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Pump died
Followed the video with one exception. The hose clamps were the spring-loaded type and putting the back hose clamp on was a problem, so I substituted a nut driven hose clamp. Other than that, no problems.
Richard from LEXINGTON, OH
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Replacing drain pump
The job was rather simple. After removing front panel with the aid of a putty knife to push back the spring clamps under the top panel, the pump is in plain view. Remove the two mounting screws and push back the spring clamps that secure the connection hoses. Squeezing the spring clamps that hold the hoses onto the pump can be a bit troub
... Read morelesome so I removed the spring clamps completely and replaced them with radiator hose clamps which made the job a whole lot easier. Replaced the front panel and the job was finished.
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Ronald from STANFIELD, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
1 personfound this instruction helpful.
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Washer wouldn’t drain so I checked the water pump. Found out it stopped working so I ordered a new one.
Very easy to put a new water pump. You have to disconnect two hoses from the pump, unplug the power connection from the pump, and unscrew the two screws from the base of the pump.
Toivyan from UNION SPRINGS, AL
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
2 of 2 peoplefound this instruction helpful.
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Would go through the whole cycle 50% of the time. The pump run but would only pump water out half the times. Sometimes cold water wouldn't work.
I was about to buy a new washer but thought I'd give this a go. I'm about average with mechanical things and good with electrical. The washer would work great for 10 loads then suddenly we'd come in and it wouldn't have drained. We would turn it to "spin and drain" and that would take care of it. Then it started happening more. And, since
... Read more we moved, the water was always hotter than we were setting it for. I think the cold water shut entry valve was failing.
Unplug the washer. Pull off the front panel there are two clips 1" below the top, where the panel and the top meet. Slide a 1" putty knife about 5" from the right edge and push to disengage the retainer. Ditto left side. The pump is exposed on the bottom right. Super easy to remove but make sure you have 4" glass cooking pan or another way to get the water that remains in the line that goes to the washer tub. The hardest part is those stupid retaining clips. The back one is too far to get two hands back there, so holding the wrench, the pump, and the hose is almost impossible without another set of hands, which I didn't have. Took me 15 minutes for one clip. I suggest you first unplug the electrical and unbolt the pump before you do it so you can get more reach with the hoses. Ditto on the reverse.
I replaced the temperature sensor at the same time as the inlet valves. Unscrew three bolts to the back of the washer top where the controls are. Move the washer forward 3" so its not even with the dryer if the dryer is on the right side of the washer. The top assembly pops out and then to the right 3/4" to remove it. Take a picture of the electrical connections before you do anything. Unplug all the quick disconnect electrical connections so you don't mess up and smack the circuit boards, or pull too hard on a wire. Set it aside. The valve replacement is straight forward, just a few nuts holding it down, adjustable pliers to unscrew the hoses, and a hose clamp. Remove the valve. Then remove the temperature sensor. It's held in place on top of the water inlet, the Y-shaped part inside the washing machine that lets the water drop down. You need to unscrew that Y-shaped piece with its 2 sheet metal screws. Easy job. Pull it out and guide the electrical wires down the hole. Replace the sensor and reinstall the opposite way. But, you will see some tape on the wires which I think is to make sure the jiggling and vibrations don't rub through the insulation where it hits the metal (in the area where the valves are). Get some strapping tape or something to protect it. Carefully pull the wires back up the channel and tape around the areas that contact the metal when the wire turns 90 degrees to be plugged in. Install the valves. Plug everything back in. In my washer the electrical connections are all keyed so you shouldn't be able to plug it into the wrong spot. However, the red wire on the temperature sensor that goes to the far left can be plugged into a different slot if you aren't careful. Check the photo. Also, use zip ties to keep the wires from bouncing around.
I ran a few loads before putting the front back on. I don't recommend that if you have kids or stupid adults or cats or .... so cordon off the area if you aren't alone. That way you can see if you have any leaks from the pump and you don't have to take things apart again.
All works fine now! The biggest cost of the job is your labor, so if you are replacing the valves, buy and replace the temperature sensor because it tells the valves when to open and close. It might be the faulty part and not the valve. Good luck.
Water not completely draining, some left under the drum and in the output hose. Mildew odor.
Easy to replace, take off the front cover take off hoses unscrew and attach the new pump. Problem wasn't the pump. Now that I have a new pump, not sure what to do next.
LAUREN from CHARLOTTE, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
7 of 10 peoplefound this instruction helpful.
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would not empty the water
read about the problem ordered the part and then installed
James from WILLOW STREET, PA
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
18 of 22 peoplefound this instruction helpful.
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Questions and Answers
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5 questions answered by our experts.
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Jeri
February 12, 2019
The washer will drain but leaves a couple of inches of water in bottom of the machine
Could the hose be clogged or is it the motor
Which should i check first?
For model number GTWN4250D1WS
Hi Jeri,
Thank you for your question. If the washer is not draining, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the drain pump, the drain hose, the belt, the tub dampening strap, the lid switch, the drain hose clip and the pump to tub inlet drain hose. I hope this helps. Thank you and have a great day!
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Andrew
July 9, 2019
Pump makes strange noise and doesn’t drain, removes front panel and tapped pump and it started draining, paused cycle and resumed and once again wouldn’t drain. Removed pump and visually inspected, very little debris in pump, nothing in the way of impeller. Pump shakes and seems as if impeller isn’t turning but simply shaking? Assuming pump has gone bad but would like to be sure before ordering replacement.
For model number WH23X10043
Hello Andrews, thank you for your question. Yes, it sounds like the drain pump is faulty and would need to be replaced. A good sign that its failing is that you tapped it and it started to work. We would recommend replacing the pump and if that doesn't fix the issue, please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
4 people found this helpful.
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Gordon
January 18, 2022
my clothes are really wet with soap suds still in the drum the washer seams to be going through the cycle alright ,and there's soap suds and water on the floor could this be the pump, i took the front panel off to watch it drain it drains rather fast but when the spin cycle is done my cloth's are really wet.also i checked all hoses they are clear.
For model number gtwp1800doww
Hello Gordon, Thank you for your inquiry. You can test the drain pump with a multimeter to see if it is faulty. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Good luck with your repair.
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Kristen
January 14, 2020
I just bought the drain pump as my old one was broken. When i replaced it 2 metal highly corroded pieces came out , one from in the drain pump and the other out of the drain hose. Do you know what this might be from? Thank you
For model number GLWN2800D1WS
Hello Kristen and thank you for writing.
It could be pieces of the old drain pump or clamps from the drain hose. You should doublecheck all hoses to make sure there is not any other debris in them as not to damage your new pump. We hope this helps. Please contact us anytime if you require further assistance.
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William
May 28, 2019
When i turn on wash cycle the water goes out the drain hose. No water goes into the drum. I replaced the pressure switch and hose because it was overfilling. Now it goes straight out the drain hose.
For model number HSWP1000M4WW
Hello William, thank you for inquiring. The source of this occurrence could be the Drain Hose part PS890597, the Drain Hose Clip part PS270508, or the Pump to Tub Inlet Drain Hose part PS11721808. We hope this helps.
