NOTE: This part has been updated by the manufacturer. With this control the wiring could be different from the original. It will possibly need to be installed by an appliance repair person.
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12 questions answered by our experts.
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James
October 21, 2017
I have a code popping up f7-22. Does that mean a board or something else
For model number jbs55dom2ww
Hello James, thank you for contacting us. That error does indicate an issue with the control board. You would need to replace it. Good luck with the repair!
3 people found this helpful.
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Rebecca
November 5, 2017
Neither element will heat, but i have no error message. Do i need a new control panel or new elements?
For model number JBS55SM8SS
Hi Rebecca,
Thank you for contacting us. I would suggest testing both your broil and bake elements. You should also test your temperature sensor as well to make sure that part is still working. If all of those parts are checking out to be fine, then it may be your control board that is the issue. You can test all of your inner over parts with a multi meter to make sure that it is not one of those that is giving you the trouble. Good luck with your repair.
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Patrick
September 17, 2019
I was cleaning stuff out of the back by the control panel 2 leads touched because one was not fully connected. Anyway, my burners work, the 2 red indicator lights work, however my oven is dead and my light display is dead. Work this be more than the control panel to replace?
For model number J BS55S M2SS
Hello Patrick, thank you for your question. It sounds like the control board shorted out, or fried. You would want to replace Part #: PS3491492 Electronic control board. I hope this helps!
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Steve
December 28, 2017
Bad line error code and beeping
For model number JBS55DM2BB
Hi Steve, Thank you for the question. The Bad Line error could be a few things. There could be a loose or bad wire or voltage spikes or surge in the outlet the appliance is plugged into. I suggest unplugging the appliance and resetting the outlet at the breaker. Plug the appliance back in to see if the error clears. You can also check the wiring to the electrical plug and the control board. Hope this helps!
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Tiffany
January 13, 2018
The control panel that works the start push button keeps burning and smoking when using only the oven. Do i need a new control board?
Hi Tiffany,
Thank you for your question. It sounds like yes you would need a new board. You may also need to check your touchpad as well. I hope that helps. Good luck with your repair.
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Stan
February 24, 2018
The bake part of my oven does not heat up. My heating element popped and was replaced.The broiler part works fine. You hear the click when you turn on bake but no heat. Any ideas?
For model number jbs55dm2ww
Hello Stan,
Thanks for your question. You may wish to test the temperature sensor and the bake element with a multimeter to see if they have electrical continuity. Replace them if they do not have continuity.
I hope this helps.
My clock displays only partial digits, and my up button to adjust time/temp is hard to work. Would replacing this part help?
For model number JBS55DM2WW
Hi Torey, Thank you for the question. This sounds like an issue with the Control Board, PartSelect Number: PS3491492. It is not repairable so it will need to be replaced. Hope this helps!
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TIMOTHY
May 5, 2018
My range was working fine one morning but then by the evening all of my burners and oven went out. The clock and indicator lights on the control board work. Replace the circuit breaker and still no burners or oven. What's wrong? Thanks!
For model number JBS66MM2BS
Hi Timothy,
Thank you for your question. If your stove is not working, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the temperature sensor, the bake element, the terminal block, the electronic control board, the oven light socket, the burner switches and surface burner elements. I hope this helps. Thank you and have a great day!
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Katrina
March 13, 2019
I need to get a integrated hot surface control for this electrical stove. I know that this model is no longer made can you please advise what part number I could use to replace this.
For model number JBS55WK3WW
Hello Katrina, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS3491492. Thank you for your inquiry, good luck with this repair!
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John Adams
September 3, 2019
My burners are working but the clock and stuff are not. Is that the electric control panel problem?
For model number JBS55D M5WW
Hello John, thank you for your question. The board is what controls the clock and other control panel functions. You will want to replace the board, Part #: PS3491492 and the overlay Part #: PS7320240. I hope this helps!
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Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 6 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Yje electronic control panel was shorted out. I orderd a new one and in a timely mannor your service delivered the part via Fed Ex.
The repair was simple. All wires were color coded and the new part had the same color codes marked. Simply unplugged the wires from the bad part and plugged them into the new part a reinstalled the part to the back panel of the range.
Gary from Wichita, KS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
28 of 36 peoplefound this instruction helpful.
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blew out board by crossing wires..mistakenly toke out bulb assembly to replace bad bulb
Turne off power to range..pulled oven out..Took top back panel off with nut driver. 4screws .. Took picture of control board....removed bad control board with Phillips driver...4 screws....installed New board...removed 1 connection at a time and replaced in New board..Turned power on to test new board...check picture to make sure connections are correct...turn off power...put back panel back on...put range back in place...turn power back o n...done ..approximate time 15 to 20 minutes..
Ken from CALABASH, NC
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
3 of 3 peoplefound this instruction helpful.
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Oven could not be turned off once settings were turned on except by unplugging hookup.
Took back cover panel off (upper) and removed the 4 1/4 inch nut screws. Used nut driver and removed the 4 screws holding control panel in place. Put new panel in place and unhooked electrical connections and installed on new panel. Plugged stove back in and checked operation. All OK, so then put back cover on and everybody is happy.
Charles from BENNETTSVILLE, SC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
2 of 2 peoplefound this instruction helpful.
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Oven would not get come up to temperature
I knew I had a bad control board. Using the repair videos, replacing this part was very easy to do. While I was at it, I replaced my oven temperature sensor. as well, and even though it wasn't bad, I replaced my oven heating element so that I could get some more mileage out of my 14-year-old range. The issue: after completing my repair actions, my oven element still would not heat. I double-checked my connections and I discovered I hadn't ensured one of the wires on the control board was properly seated. This was one of the wires that go to the heating element. After ensuring proper connection, everything worked perfectly!
Arthur from INDIANAPOLIS, IN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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My electronic control board went out so I could not use my oven. My oven light blew as well.
I started with changing the bulb. I removed the small bracket that holds the glass cover over the bulb unscrewed the bulb and reversed to replace the bulb. To replace the control board I removed the top plate on the back of my stove took the small screw's out of the control panel and unplugged the wire's. Plugged the wire's into the right spots on the new control board and put it back together.
This was simple enough to repair for me, a relative novice. Just remember you need a nut driver to take the back panel off, take a photo of the existing board so you remember which wires go where, and you definitely need a hair dryer to heat up the sticker on the old board so you can remove it and put it on the new board.
Ryan from COHOES, NY
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
4.9
Filter By Rating:
5 Stars
7
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
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★★★★★
★★★★★
Anthony B - April 23, 2023
Verified Purchase
Board
Easy to install probably ten minutes
★★★★★
★★★★★
Cathy B - July 8, 2021
Verified Purchase
Great service
After ordering part a few days I came home and everything was working again. New part came in fast and its sitting on shelf unopened at this time til my stove goes out again.
★★★★★
★★★★★
Brenda M - November 28, 2020
Verified Purchase
easy to replace, very fast shipping to me.
the part that i ordered came over night. couldn't believe it. I was worried about ordering it online but it was the lowest price thank going to an appliance store. I'm glad I did. So easy to install, took maybe 15 to 20 min. Most of the time spent was taking the screws out of the stove and getting the wires of the old part. I would highly recommend this company. I was able to cook Thanksgiving food. Thanks Part Select.
★★★★★
★★★★★
Terry F - November 10, 2020
Verified Purchase
Control board
After a local repair company told us our oven was to old to get the part to fix our oven we turned to partselect. Partselect had the right details to help us order the correct part.
★★★★★
★★★★★
Kevin H - July 31, 2020
Verified Purchase
very simple job
Part arrived a day early and was the most simple project. Had range repaired that day.All other parts suppliers wanted more money for there part and were going to take longer to ship.Will never use anyone other than partselect!!
★★★★★
★★★★★
Michelle B - December 12, 2018
Verified Purchase
Work as required
Easy to install.
★★★★★
★★★★★
Tim M - April 28, 2018
Verified Purchase
easy repair
My part came in quickly, and my stove's display looks new again!
★★★★★
★★★★★
R M L - March 27, 2018
Verified Purchase
IF YOU AREN'T COLOR BLIND, THIS IS VERY EASY.
THE HARDEST THING WAS PULLING THE WHITE STICK-ON FACE PLATE OFF THE OLD ONE.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS3491492
Manufacturer Part Number: WB27T11313
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
