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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 https://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

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$11.92
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by GE

The dishwasher roller assembly attaches to the dishrack located in the upper level of the dishwasher. It allows the dishrack to slide and roll easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/ or dishes are not cleaning properly, then it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove retaining tab from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is off before starting this installation project.

This part works with the following brands: General Electric, Kenmore, Hotpoint.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Videos For installing this part.

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 141 reviews What's this?
 

1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Richard R from Batavia, OH

One- (1) roller broke and did not allow the top pull out tray to pull out.

I first removed the plastic stops holding the upper tray on the tracks. Once the stops were removed I removed the upper tray and replaced all four- (4) rollers that were easy to snap off the tray frame. Once the rollers were removed I replaced them with the set of four- (4) new rollers. Then replaced the tray onto the tracks and replaced the plastic stops.

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1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: David from Simi Valley, CA

Rollers broke

First, let me say that I was amazed at how fast my part ariived. I ordered it on a Sunday evening and it arrived Monday afternoon. When the part arrrived, I got all of my tools out so that my wife would think I was doing a really big project. Then, when she was not looking, I used some needle nose pliers to snap off the straps from the old broken rollers on the rack. Then I used some regular pliers to slide off the old, broken rollers. Then, I snapped on the new rollers with my hand and placed the new strap onto the rack also with my hand. Then, even though it was done, I told my wife I had to go to Home Depot to get a tool that I did not have but really I just went to get a chili burger - It took longer to get the chili burger then it did to get the dishwasher fixed. We had some friends over the next day and my wife was bragging about how I fixed the dishwasher and saved her hundreds of dollars.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Don from Lake Elsinore, CA

One roller failed. Shaft disconnected from roller. Basket would drop down partially.

First, I was impressed by how easy it was to identify the parts needed for repair. The one inch grid and 3 pictorial projections is great.
In the process of removing my upper basket to gain access to the defective basket roller, I broke one of the Rail End Caps. At first I thought that I would have to replace the whole upper basket, but then I realized I could order a set of 4 rollers and an End Cap.
I ordered the parts on a Sunday night, got email confirmation on Monday. On Tueaday I checked the shipping status on-line to learn the parts shipped on Monday and arrived in a depot about 30 miles away in the middle of the night. They were put on a local truck Tuesday morning. My doorbell rang about 6 PM Tuesday night. Nobody was at the door but my package was there!
I retrieved the package with four Rollers and two End Caps.

About 15 minutes later I installed one roller and one End Cap. I carefully removed the remaining End Cap, slid the basket out, popped off the old broken roller and snapped the new one in place. I slid the basket back on the guides and replaced the End Caps (one new, one old). It took me about 15 minutes to do the job. Now that I'm "experienced", I think I could do it in about 4 minutes next time!
Decided to save the extra parts I ordered until next time something breaks! The other old rollers were in good shape but were a little stiff so I gave them a shot of Silicone Spray. Works absolutely great now!
Of course I have told my story to a few friends and they were impressed!
Thanks

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1 of 3 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Imtiaz from SAMMAMISH, WA

Upper roller and axle were broken

Initially it was difficult to figure out how to remove the stopper, but after watching the video (http://www.youtube.com/watch?v=cJ_q7toNGHQ) it made easy to do the replacement.

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3 of 9 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: david from portland, OR

Rack rollers were broken, so the upper tray didn't work

I removed the end caps from one end of each slide, then put the rack rollers on the slides, snapped the rack rollers onto the tray, installed the tray in the machine, put the end caps on the slides, and voila, done.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Fabrice from Gainesville, VA

Replaced a wheel and axle

Same as above. Parts fit perfectly. Website was precise for locating the parts for my exact model. Thank you for your follow up as well.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Frances from Salem, OR

Clips on roller and axle had broken

Putting the new roller on the self was extremely easy - getting the end of the rack off to remove the shelf was a bit difficult, but I did accomplish it in just a minute or two.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: John from Meridian, ID

Broken rollers on the top rack

Removed the end caps on the rails (push in the retaining clip and pull towards the front), removed the rack from the dishwasher, unclipped the old rollers, assembled the new wheels and retaining clips, installed the new roller assemblies and finally installed new retaining clips for the rails. (bought new clips just in case the old ones did not remove cleanly) Entire repair was too easy. I imagine a serviceman would have charged $75 for that.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Mark from Beaumont, CA

Broken axle

I removed the end cap (PS2370502) which, if your DW is as old as mine, will probably break (and it did), and slid the metal track back out of the way. I then twisted the broken axle loose with pliers. Snapped the new axle/wheel assembly in place, slid the metal track over the wheel and replaced the end cap. NOTE: If you read this prior to ordering, the axle/wheel assembly comes in a package of FOUR. I needed TWO assemblies so now I have TWO PACKAGES of FOUR and have opened an appliance parts distributor.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: David from Williamsburg, PA

One of the roller axles broke

I removed the cap end of the upper slide. That was the hardest part of the job. The rest was easy. Removed the old roller and snapped on the new one and replaced the cap. The removing and putting the back the slider cap the the key and most difficult part of the job.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: gary from richfield springs, NY

Upper rack falling from slides.

swist the endcaps of the stainless slides, inward to remove the plastic endcap. draw out the upper basket. Replace the worn rollers and pins, slide upper basket into place. Re twist, and push in endcaps to ingage slots on slide...done.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools:
Customer: Eric from Aurora, CO

One of the four wheels broke

Easy fix. Works much better now. Followed one of the other repair stories and worked like a charm. Pulled the front slide stops out by twisting slightly then pulled the rack out. Snapped in new wheels and axles and put it all back together.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Michael from Richmond, VA

Roller pins worn out, broken

Simply had to remove the stopper blocks from the rails (needed pliers), pull out the rollers and slide in the new ones, then replace the blocks and straighten the now slightly bent metal on rail ends. Parts arrived within a few of days, repair was extremely easy and parts work great-- now the wife is happy...so everyone is happy. Will certainly look at PartSelect.com for future fixes!

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Harvey from Mount Clemens, MI

Top rack falling off and fitler gasket looked like it was rusting away

followed the instructions on line . it was as easy as that

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Beckyann B from South Paris, ME

Two of the pieces that held the top rack broke

I googled the question, "How do I get the top rack end piece off?" and the answer appeared on someone's blog. We were surpised we were able to get the repair done ourselves, as we usually rely on our son. I I had ordered two kits thinking that there would be only one piece that I needed.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand Model Number Description
Kenmore3631401190Dishwasher
Kenmore3631401191Dishwasher
Kenmore3631401590Dishwasher
Kenmore3631401591Dishwasher
Kenmore3631401592Dishwasher
Kenmore3631401890Dishwasher
Kenmore3631401891Dishwasher
Kenmore3631401892Dishwasher
Kenmore3631402190Dishwasher
Kenmore3631402191Dishwasher
Kenmore3631402192Dishwasher
Kenmore3631402590Dishwasher
Kenmore3631402591Dishwasher
Kenmore3631402592Dishwasher
Kenmore3631402890Dishwasher
Kenmore3631402891Dishwasher
Kenmore3631402892Dishwasher
Kenmore36314031000Dishwasher
Kenmore36314031001Dishwasher
Kenmore36314032000Dishwasher
Kenmore36314032001Dishwasher
Kenmore36314038000Dishwasher
Kenmore36314038001Dishwasher
Kenmore36314039000Dishwasher
Kenmore36314039001Dishwasher
Kenmore3631404193Dishwasher
Kenmore3631404194Dishwasher
Kenmore3631404196Dishwasher
Kenmore3631404197Dishwasher
Kenmore3631404593Dishwasher