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Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4 play video
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Upper Roller and Axle - Kit of 4

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69 Reviews
$21.03   In Stock

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PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by GE
Product Description

Upper Roller and Axle - Kit of 4 Specifications

The dishwasher roller assembly attaches to the upper dishrack. It allows the dishrack to slide out easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/or dishes are not cleaning properly, it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove the retaining tabs from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is turned off before starting this repair.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Not cleaning dishes properly | Noisy | Door latch failure
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Hotpoint, Kenmore.
Part# WD12X10327 replaces these:
AP4980629, 1811003, WD12X10327, WD12X0330, WD12X0356, WD12X0357, WD12X0383, WD12X0385, WD12X330, WD12X356, WD12X357, WD12X383, WD12X385
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

10 questions answered by our experts.
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    Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
    Larry
    December 22, 2017
    Can i get a whole upper rack? It has rust spots on it and a few broken or missing pegs.
    For model number GSD2200G02WW
    Hello Larry, Thank you for your inquiry. The part number for the upper dishrack for you model is WD28X10369. Hope this helps!

    23 people found this helpful.

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    Gina
    July 31, 2019
    Which rollers do I need for my upper rack?
    For model number 66512773K311
    Hi Gina, Thank you for your question. The rollers are sold with the rack adjuster kit for your model. The part number listed under your model number for the rack adjsuter kit is PS10064063. Here is some information on the rack adjuster kit. This rack adjuster kit will adjust the height of the upper rack of your dishwasher Gray, Approximately 12 inches wide and 6.5 inches tall, Plastic, Metal, Dishrack Adjuster Kit, Adjuster Kit, Dishwasher Rack Adjuster, Includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design (2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings), The rack adjuster connects to the dishrack. I hope this helps. Thank you and have a great day!

    3 people found this helpful.

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    Debra
    September 10, 2019
    Can i get whole new racks for this model? Are the compatible parts available listed under model hda780-03 without the letters on end?
    For model number HDA780-03HA
    Hi Debra, thank you for your question. The part you are requesting on has been discontinued and we have no known replacement listed in our system. We have no further information. You are welcome to contact the manufacturer of the part to see if they have recently released a new substitute. I hope that helps. Good luck with your repair.

    1 person found this helpful.

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    Leo
    February 28, 2018
    The left side of the top rack does not stop. The right side does stop. I have ordered a new inner rail upper rack assembly. How do i install this part and did i order the correct part to fix the problem?
    For model number PDWT200VBB
    Hi Leo, Thank you for your question. If upper dishrack was not stopping on the left side, then the inner rail upper rack assembly would be the correct part to fix the issue. I hope this helps. Thank you and have a great day!

    1 person found this helpful.

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    Stephen
    December 12, 2019
    Will these rollers work for this machine
    For model number Hda3400g02bb
    Hello Stephen, thank you for your question. Yes, these are the correct upper rack wheels for that model. Good luck with your repair!

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    Bee
    December 27, 2019
    Will the upper roller and axle kit of 4 work for this model? One of the wheels broke off the top rack now my upper rack is on a slant. Please help! Thanks!
    For model number GSD5500G01WW
    Hello Bee, Thank you for your question. Yes, the upper roller and axle kit is compatible to your dishwashers model. We hope this helps!

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    Clayton
    July 14, 2021
    What part# do I need for the upper rolls on my Whirlpool unit?
    For model number AKZ683122
    Hello Clayton, Thank you for the question. Sadly, we do not have any information on the model number you provided. Could you please verify the number you provided us with? If it is correct, I recommend contacting the manufacturer and seeing if they could provide you with a part number, and then you are always welcome to check back to see if we carry the part. We hope this helps.

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    David
    24 days ago
    Hi, Does this part work with a Hotpoint dishwasher HDA2000ZO4AD? Thanks
    For model number HDA2000Z04AD
    Hello David, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS3486910. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

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    Edward
    February 11, 2019
    I need the upper and lower rack for my GE dishwasher
    For model number GSD600D-03
    Hello Edward, Thank you for contacting us. I have researched the model you have provided and have found the parts you are looking for are PS2577653 Upper Rack Assembly and manufacturer part number WD28X327 Lower Dishrack with Wheels. This is unfortunately listed as no longer avaialble. I would suggest contacting the manufacturer directly to inquire whether or not they have since replaced the part number.

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    Ralph
    October 29, 2019
    What is skew for end caps on the upper roller? I am missing one and each keeps falling out .
    Hello Ralph, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

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      Part Videos

      Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4

      Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4 play video
      Customer Repair Stories
       Average Repair Rating: 4.5 / 5.0, 144 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      The rollers on the upper rack broke
      There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
      guides.
      • Carl from Fairfield, TX
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers
      • Parts Used:
        WD12X10327
      526 of 536 people found this instruction helpful.
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      Thank you for voting!
      Broken upper rack roller, rack kept falling off the track
      Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.

      Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.
      • Doug from Columbus, OH
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Pliers
      • Parts Used:
        WD12X10327
      391 of 397 people found this instruction helpful.
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      wheel replacement
      Pulled the end cap off and replaced the wheel.
      most of the parts were for future repairs
      231 of 432 people found this instruction helpful.
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      Rack falling off of upper slides
      1. I removed the plastic stops from the ends of the upper rack slides.
      2. Removed the upper rack.
      3. Unclipped the old rollers from the rack.
      4. Clipped the new rollers onto the rack.
      5. Made a grunting noise so the wife could hear.
      6. Walked away
      • Eric from Centreville, VA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Parts Used:
        WD12X10327
      219 of 288 people found this instruction helpful.
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      roller on upper rack broken - lower rack plate holders broken
      lower rack took one min. take out old slide in new

      upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
      total time for this part 15 min.
      • charles from canton, MA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      • Parts Used:
        WD28X10284, WD12X10327
      108 of 186 people found this instruction helpful.
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      front twoo rack rollers broken ,bottom rack roller broken
      for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,
      • Russell from Pueblo, CO
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Parts Used:
        WD12X10327, WD12X271
      77 of 141 people found this instruction helpful.
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      wheels were worn out and kept falling off
      popped old wheel off popped new one on
      for the rack roller i took the ends off and slid old rollers off then slid new ones on.
      • JOHN from PURCELLVILLE, VA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Parts Used:
        WD12X10327, WD12X271
      76 of 80 people found this instruction helpful.
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      Parts were old and worn out
      The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.
      29 of 40 people found this instruction helpful.
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      One of the roller shafts broke
      To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
      • Larry from Brandon, FL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Parts Used:
        WD12X10327
      26 of 28 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      One of my top rack rollers had broken and the rack could not hold any weight
      I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.
      • Louis from Fairfield, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Parts Used:
        WD28X265, WD12X10327
      11 of 15 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      69 Reviews
      4.9
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS3486910
      Manufacturer Part Number: WD12X10327
      Brand
      Model Number
      Description
      General Electric
      1200L02
      Dishwasher - DISHWASHER
      Kenmore
      18385
      Dishwasher - DISHWASHER
      General Electric
      3000B10
      Dishwasher - DISHWASHER
      General Electric
      3000W10
      Dishwasher - DISHWASHER
      Kenmore
      361402891
      Dishwasher - Kenmore Dishwasher Model 36.1402891 (361402891, 36 1402891) Parts
      Kenmore
      3631401190
      Dishwasher
      Kenmore
      3631401191
      Dishwasher
      Kenmore
      3631401590
      Dishwasher
      Kenmore
      3631401591
      Dishwasher
      Kenmore
      3631401592
      Dishwasher
      Kenmore
      3631401890
      Dishwasher
      Kenmore
      3631401891
      Dishwasher
      Kenmore
      3631401892
      Dishwasher
      Kenmore
      3631402190
      Dishwasher
      Kenmore
      3631402191
      Dishwasher
      Kenmore
      3631402192
      Dishwasher
      Kenmore
      3631402590
      Dishwasher
      Kenmore
      3631402591
      Dishwasher
      Kenmore
      3631402592
      Dishwasher
      Kenmore
      3631402890
      Dishwasher
      Kenmore
      3631402891
      Dishwasher
      Kenmore
      3631402892
      Dishwasher
      Kenmore
      36314031000
      Dishwasher
      Kenmore
      36314031001
      Dishwasher
      Kenmore
      36314032000
      Dishwasher
      Kenmore
      36314032001
      Dishwasher
      Kenmore
      36314038000
      Dishwasher
      Kenmore
      36314038001
      Dishwasher
      Kenmore
      36314039000
      Dishwasher
      Kenmore
      36314039001
      Dishwasher

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