Upper Roller and Axle - Kit of 4 WD12X10327 | Official GE Part | Fast Shipping | PartSelect
Upper Roller and Axle - Kit of 4 – Part Number: WD12X10327
Upper Roller and Axle - Kit of 4 – Part Number: WD12X10327 https://partselectcom.azureedge.net/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

Manufacturer Part Number WD12X10327

Manufactured by GE

Product Description Troubleshooting Questions and Answers Part Videos Customer Repair StoriesCustomer Reviews Model Cross Reference
Product Description

Upper Roller and Axle - Kit of 4 Specifications

The dishwasher roller assembly attaches to the upper dishrack. It allows the dishrack to slide out easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/or dishes are not cleaning properly, it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove the retaining tabs from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is turned off before starting this repair.

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Troubleshooting

This part fixes the following symptoms:

Door won’t close | Not cleaning dishes properly | Noisy | Door latch failure

This part works with the following products:

Dishwasher.

This part works with the following brands:

General Electric, Hotpoint, Kenmore.

Part # WD12X10327 replaces these:

1811003, AP4980629, WD12X0330, WD12X0356, WD12X0357, WD12X0383, WD12X0385, WD12X10327, WD12X330, WD12X356, WD12X357, WD12X383, WD12X385.
Questions and Answers
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8 questions answered by our experts.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Larry
December 22, 2017
Can i get a whole upper rack? It has rust spots on it and a few broken or missing pegs.
For model number GSD2200G02WW
Hello Larry, Thank you for your inquiry. The part number for the upper dishrack for you model is WD28X10369. Hope this helps!

21 people found this helpful.

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Gina
July 31, 2019
Which rollers do I need for my upper rack?
For model number 66512773K311
Hi Gina, Thank you for your question. The rollers are sold with the rack adjuster kit for your model. The part number listed under your model number for the rack adjsuter kit is PS10064063. Here is some information on the rack adjuster kit. This rack adjuster kit will adjust the height of the upper rack of your dishwasher Gray, Approximately 12 inches wide and 6.5 inches tall, Plastic, Metal, Dishrack Adjuster Kit, Adjuster Kit, Dishwasher Rack Adjuster, Includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design (2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings), The rack adjuster connects to the dishrack. I hope this helps. Thank you and have a great day!

3 people found this helpful.

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Debra
September 10, 2019
Can i get whole new racks for this model? Are the compatible parts available listed under model hda780-03 without the letters on end?
For model number HDA780-03HA
Hi Debra, thank you for your question. The part you are requesting on has been discontinued and we have no known replacement listed in our system. We have no further information. You are welcome to contact the manufacturer of the part to see if they have recently released a new substitute. I hope that helps. Good luck with your repair.

1 person found this helpful.

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Leo
February 28, 2018
The left side of the top rack does not stop. The right side does stop. I have ordered a new inner rail upper rack assembly. How do i install this part and did i order the correct part to fix the problem?
For model number PDWT200VBB
Hi Leo, Thank you for your question. If upper dishrack was not stopping on the left side, then the inner rail upper rack assembly would be the correct part to fix the issue. I hope this helps. Thank you and have a great day!

1 person found this helpful.

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Edward
February 11, 2019
I need the upper and lower rack for my GE dishwasher
For model number GSD600D-03
Hello Edward, Thank you for contacting us. I have researched the model you have provided and have found the parts you are looking for are PS2577653 Upper Rack Assembly and manufacturer part number WD28X327 Lower Dishrack with Wheels. This is unfortunately listed as no longer avaialble. I would suggest contacting the manufacturer directly to inquire whether or not they have since replaced the part number.

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Ralph
October 29, 2019
What is skew for end caps on the upper roller? I am missing one and each keeps falling out .
Hello Ralph, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

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Stephen
December 12, 2019
Will these rollers work for this machine
For model number Hda3400g02bb
Hello Stephen, thank you for your question. Yes, these are the correct upper rack wheels for that model. Good luck with your repair!

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Bee
December 27, 2019
Will the upper roller and axle kit of 4 work for this model? One of the wheels broke off the top rack now my upper rack is on a slant. Please help! Thanks!
For model number GSD5500G01WW
Hello Bee, Thank you for your question. Yes, the upper roller and axle kit is compatible to your dishwashers model. We hope this helps!

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Part Videos

Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4

Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 144 reviews What's this?
Sort by:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Carl from Fairfield, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Parts Used:
WD12X10327
The rollers on the upper rack broke
There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
guides.
523 of 533 people found this instruction helpful.
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Doug from Columbus, OH
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Parts Used:
WD12X10327
Broken upper rack roller, rack kept falling off the track
Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.

Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.
390 of 396 people found this instruction helpful.
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michael from perry hall, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Parts Used:
WD35X21038, WD12X10327, WD12X10304, WD12X271
wheel replacement
Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs
229 of 430 people found this instruction helpful.
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Eric from Centreville, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD12X10327
Rack falling off of upper slides
1. I removed the plastic stops from the ends of the upper rack slides.
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away
218 of 287 people found this instruction helpful.
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charles from canton, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Parts Used:
WD28X10284, WD12X10327
roller on upper rack broken - lower rack plate holders broken
lower rack took one min. take out old slide in new

upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
total time for this part 15 min.
107 of 185 people found this instruction helpful.
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Russell from Pueblo, CO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD12X10327, WD12X271
front twoo rack rollers broken ,bottom rack roller broken
for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,
77 of 141 people found this instruction helpful.
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JOHN from PURCELLVILLE, VA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Parts Used:
WD12X10327, WD12X271
wheels were worn out and kept falling off
popped old wheel off popped new one on
for the rack roller i took the ends off and slid old rollers off then slid new ones on.
76 of 80 people found this instruction helpful.
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Dave from Littleton, CO
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Parts Used:
WD30X98, WD12X10327, WD12X10304, WD12X332
Parts were old and worn out
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.
29 of 40 people found this instruction helpful.
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Larry from Brandon, FL
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD12X10327
One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
26 of 28 people found this instruction helpful.
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Louis from Fairfield, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD28X265, WD12X10327
One of my top rack rollers had broken and the rack could not hold any weight
I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.
11 of 15 people found this instruction helpful.
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Customer Reviews
Average Rating:
48 Reviews
4.8
out of 5
Filter By Rating:
  • 5 Stars
    43
  • 4 Stars
    3
  • 3 Stars
    1
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Sort by:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
5
-
Verified Purchase
Upper roller for dishwasher was easy install and works great

Easy enough to order online (except that the quantity field auto-filled with '4'), came within a few days and the video made it really easy to install the part. Easy-peasy.

5
-
Verified Purchase
Part was perfect, easy installation because of video provided for installation

Part was exactly what I needed. Link to video for installation was perfect!

5
-
Verified Purchase
Easy repair

Old parts came off and new ones installed with no issues. Video helped a lot.

5
-
Verified Purchase
Easy Repair

It was the right part, the video explaining how to replace the part was very helpful.My dish washer is working fine, delivery came in the date it was promised. Thanks

5
-
Verified Purchase
Easy repair and great video how to.

Great part.

5
-
Verified Purchase
This repair took less than 15 minutes.

For reasons I don't completely understand, my wife and I had suffered with broken rollers in our dishwasher for far too long. I ordered the parts, they came in just a few days, and now... no more broken rollers! Joy and happiness re-established.

5
-
Verified Purchase
Easy install

Very clear instructions

5
-
Verified Purchase
Easy repair, parts worked as expected.

Everything worked out great. Thanks.

5
-
Verified Purchase
Super Easy - Package came FAST

Was a bit concerned ordering this online. It worked great though. No instructions came with the package, but I found it very easy to figure out, remove the old and install the new. Old dishwasher now like (sorta) new. I’ll return to partselect for the next repair, for sure.

5
-
Verified Purchase
Super quick and easy repair!

My 20 year old dishwasher is back in service.. the top rack clip just broke with age. Quick ship and reasonable prices! I was amazed at the ease of finding the part to begin with and then the user friendly website to order them!! Thanks!

Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand
Model Number
Description
General Electric
1200L02
Dishwasher - DISHWASHER
Kenmore
18385
Dishwasher - DISHWASHER
General Electric
3000B10
Dishwasher - DISHWASHER
General Electric
3000W10
Dishwasher - DISHWASHER
Kenmore
361402891
Dishwasher - Kenmore Dishwasher Model 36.1402891 (361402891, 36 1402891) Parts
Kenmore
3631401190
Dishwasher
Kenmore
3631401191
Dishwasher
Kenmore
3631401590
Dishwasher
Kenmore
3631401591
Dishwasher
Kenmore
3631401592
Dishwasher
Kenmore
3631401890
Dishwasher
Kenmore
3631401891
Dishwasher
Kenmore
3631401892
Dishwasher
Kenmore
3631402190
Dishwasher
Kenmore
3631402191
Dishwasher
Kenmore
3631402192
Dishwasher
Kenmore
3631402590
Dishwasher
Kenmore
3631402591
Dishwasher
Kenmore
3631402592
Dishwasher
Kenmore
3631402890
Dishwasher
Kenmore
3631402891
Dishwasher
Kenmore
3631402892
Dishwasher
Kenmore
36314031000
Dishwasher
Kenmore
36314031001
Dishwasher
Kenmore
36314032000
Dishwasher
Kenmore
36314032001
Dishwasher
Kenmore
36314038000
Dishwasher
Kenmore
36314038001
Dishwasher
Kenmore
36314039000
Dishwasher
Kenmore
36314039001
Dishwasher

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