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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 https://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

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$11.92
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by GE

The dishwasher roller assembly attaches to the dishrack located in the upper level of the dishwasher. It allows the dishrack to slide and roll easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/ or dishes are not cleaning properly, then it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove retaining tab from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is off before starting this installation project.

This part works with the following brands: General Electric, Kenmore, Hotpoint.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Videos For installing this part.

Questions & Answers

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 141 reviews What's this?
 

3 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Koosah from Camarillo, CA

Rack falling off.

I followed the video instructions on removing the rack slide end cap to prevent breaking it and it was very easy to remove and replace the broken one. I attached the new rack rollers and voila we were back in business. I was about to order a new dishwasher the night before for $5oo! Thankfully the stores website wasn't working so I couldn't. I decided to look online to find out if it was easy just to replace the parts. Looks like I saved close to $500 just replacing those parts! AWESOME!!!!!Thank you for a user friendly website. It made all the difference")

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3 of 3 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Laurence from Clinton, MA

Broken rack roller for upper tray

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

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3 of 4 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: David from Columbus, OH

Upper rack wheel broken

took off the end clip, pulled the old wheel off and unclipped the bracket from the rack, then clipped the new assembly on...Simple!

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3 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: steve from Bedford, IN

Water drip, door gasket and rack parts

I had a slow drip under the dish washer that originated from the solenoid shaft. The replacement o ring fixed it up. While I had it pulled out I replaced all the door seals and top rack rollers.

I ordered the parts on a Thursday evening and received them on Friday. WOW now that's fast! The parts came from Illinois and I live in Indiana so that might have helped but I was very surprised and glad for the quick service. I would defiantly order from Parts Select again. Thank you!

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3 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Janice from Murphysboro, IL

Part of a roller on the upper rack had broken

I removed screws holding the rollers to the side of the dishwasher. I pried the end caps from the slide. I removed the broken part from the upper rack. I then replaced the broken rack roller, inserted into the slide and screwed the rollers which hold the slide into the sides of the dishwasher.

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2 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Frederick from LANSING, MI

The upper rack rollers are made of plastic after 5 years the plastic became brittle and broke so the rack fell.

Watched the video and swapped out the parts when they came. One of the arms that one of the rollers attached to was rusted and swollen had to remove the plastic coating and sand in order to get a good roller fit. Went super easy

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2 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Daniel from Sebastopol, CA

Upper rack fell into lower rack breaking dishes

My GE dishwasher had a problem. The upper rack would fall into the lower rack when loaded breaking dishes! Turns out, the front rollers on the upper rack were broken so that the supports would just pull out. So, I found the parts on this website easily. I then took off the plastic plug on the support which is easy to do. There is a flange you bend towards the rear of the dishwasher to release the plug. Once released you have access to the rollers, which just snap off easily. The new ones snap on easily. Reverse the cap removal, and you are done!

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2 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Clifford from Sugar Land, TX

Replace rollers on dishwasher rack

The hardest part is removing the plastic stop on the end of the two slides that support the roller rack. My unit was very old and I was afraid the plastic was brittle. Fortunately, the plastic could still be bent without breaking. You need to physically bend the plastic stops to remove. They came out easily, but you do need to apply some force.

Replacing the rollers was simple. Replacing the stops was easy once you understand how to pry them out. I would recommend trying to remove the stops with your hand only at first. You are less likely to damage the plastic.

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2 of 3 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Sharon from Southlake, TX

A rack roller broke into pieces. The top tray didn't slide properly.

Removed the white end of the top track. Pulled off the remnants of the rack roller. Slide the rack roller wheel into the track and popped the other end on the top rack (looked at the other rack rollers to see how it fit.) After that, I put the end back on the track.... Note what is the top and what is the bottom of the track end. Realizing that there is a wider area on the track to slide part of the white track end through to get it on without much effort.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: allen from grove city, PA

Upper rack dificult to rol

removed the end caps and took the rack out of the dish washer.

found right front rack roller bad and replaced.

slide rack back into dishwasher and replace end caps.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Jack from BELLEFONTE, PA

Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.

Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Glenda from NORMAN, OK

Top rack of the dishwasher had broken rollers.

Installation was very easy! Rack works perfectly now. Only problem...bought four sets instead of 4 parts since the order form didn't say it included 4 in each pack.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Very Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Bettie from ATLANTA, GA

Upper rack would fall down because of worn-out rollers

Determined not to call a repairman for such a simple problem, I watched your extremely helpful video. The ordered parts came right away and all it took was a screw driver and 30 minutes to take off and replace four rollers. So easy, this 75 year-old grandma could do it!

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Loren from BROWNSTOWN, MI

Axles had broken, leaving the tray falling down when pulled out too far.

Followed the very excellent instructions provided on website by Hotpoint/GE

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Michael from BRONX, NY

Axel for upper rack broke

over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand Model Number Description
Kenmore3631401190Dishwasher
Kenmore3631401191Dishwasher
Kenmore3631401590Dishwasher
Kenmore3631401591Dishwasher
Kenmore3631401592Dishwasher
Kenmore3631401890Dishwasher
Kenmore3631401891Dishwasher
Kenmore3631401892Dishwasher
Kenmore3631402190Dishwasher
Kenmore3631402191Dishwasher
Kenmore3631402192Dishwasher
Kenmore3631402590Dishwasher
Kenmore3631402591Dishwasher
Kenmore3631402592Dishwasher
Kenmore3631402890Dishwasher
Kenmore3631402891Dishwasher
Kenmore3631402892Dishwasher
Kenmore36314031000Dishwasher
Kenmore36314031001Dishwasher
Kenmore36314032000Dishwasher
Kenmore36314032001Dishwasher
Kenmore36314038000Dishwasher
Kenmore36314038001Dishwasher
Kenmore36314039000Dishwasher
Kenmore36314039001Dishwasher
Kenmore3631404193Dishwasher
Kenmore3631404194Dishwasher
Kenmore3631404196Dishwasher
Kenmore3631404197Dishwasher
Kenmore3631404593Dishwasher