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Dual Surface Burner Switch Kit

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13 Reviews

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PartSelect Number PS2003583
Manufacturer Part Number 12002125
Manufactured by Whirlpool
Product Description

Dual Surface Burner Switch Kit Specifications

This switch is used to operate the dual surface burner.
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Troubleshooting
This part fixes the following symptoms:
Element will not heat | Will Not Start
This part works with the following products:
Cooktop, Range.
This part works with the following products:
Jenn-Air, Amana.
Part# 12002125 replaces these:
AP4008679, 1014250, 12002125, 12002052, 12002125, 71001612, 74007711, 74007715, 74007896, Y12002052, Y74007711
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

7 questions answered by our experts.
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    David
    August 26, 2017
    I have a Jenn-Air ceramic cooktop (downdraft). My dual burner switch malfunctioned and i order a new one but it is completely different. Part number 12002125. A bit confused about switching the wires. Read a few examples but my wires are different color than examples and instructions that came with switch are for a more qualified repairman. Help please. Thanks
    Hello David, thank you for contacting us. We have a how to video on our youtube channel that will help guide you for the installation. You can click the link below, hope this helps! https://www.youtube.com/watch?v=0NQdnId6q2c

    15 people found this helpful.

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    Alice
    October 9, 2017
    The left hand big bottom burner gets extremely hot and will not turn down. What do i need to buy to make it work?
    For model number Jed8430adb
    Hi Alice, Thank you for your question. You will need to check your switch and your burner to see which one is malfunctioning. It could be either of those parts so it is best to test them before ordering. Good luck with your repair.

    6 people found this helpful.

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    Joe
    August 6, 2018
    My front right cooktop switch went! My repairmen is having a hard time fixing it! Tried once and blew the breaker! Got the part and is having a problem w the instructions? Help i need my stove
    For model number JES9700AAB
    Hi Joe, thank you for contacting us. It looks like we have answered a similar question before: We have a how to video on our youtube channel that will help guide you for the installation. You can click the link below, hope this helps! https://www.youtube.com/watch?v=0NQdnId6q2c. I hope that helps. Good luck with your repair.

    2 people found this helpful.

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    Bill
    July 23, 2019
    Is this switch for the one cooktop burner that has two burners, 1 that circles around a smaller central burner and the outer ring can be used or or turned off?
    For model number Amana
    Hello Bill, thank you for inquiring. It is, but we will need the model number for your cooktop to see if it is the correct replacement for it or not. We look forward to hearing back from you.

    2 people found this helpful.

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    Gerald
    December 5, 2019
    What is the part number for the dual burner switch
    For model number CVE3401B
    Hi Gerald, thank you for your question. The part number for this part you have questioned on is listed above in the part information: PS2003583. I hope that helps. Good luck with your repair.

    1 person found this helpful.

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    Aiden
    November 10, 2019
    Does this dual burner surface switch fit my KitchenAid ?
    For model number YKERS807SS02
    Hello Aiden, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11747407. Hope this helps!

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    Related Parts:
    Nathan
    August 26, 2021
    I need a new dual infinite switch for my stove. Which is the right part number?
    For model number JED8430
    Hello Nathan, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS2003583. We hope this helps!

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      Customer Repair Stories
       Average Repair Rating: 2.6 / 5.0, 17 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      Outer element of dual element burner didn't work
      Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now.
      The instructions with the new switch were very poorly written, so here is how I got the new switch to work:
      Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.

      Attach the orange wire (old switch terminal 5) to S2
      Attach the yellow wire (old switch terminal 4) to 4a
      Attach the tan/(white?) wire (old switch terminal 3) to terminal 4 on the new switch
      Attach the single red wire from the right front element to terminal 2 on the new switch.
      Attach the 'compound' red wires (the ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch.
      There is no need to seperate the compound red wires as the instructions might lead you to believe.
      Good Luck
      • Michael from Collierville, TN
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Pliers, Socket set
      133 of 172 people found this instruction helpful.
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      The repair itself was very easy. “How to connect” was very hard to get.
      The repair itself was very easy. “How to connect” was very hard to get.


      To get access to the switch, unscrew 2 screws from each side of front panel and then 4 screws from the bottom of it (open the door first). Have a box or a small table about 30” high to use it as support for the front panel.

      The end result (colors for the Right Front- R.F.- burner) : Old label -> New label

      1. Double RED: N -> P2 (incoming power, Line 1)
      2. Single RED: N -> 2 (to Inner AND Outer heating elements common wire)
      3. Single BLK: L1 -> P1 (incoming power, Line 2)
      4. Single TAN: H1 -> 4 (to the Inner heating element)
      5. Single YEL: H2-> 4a (to the Inner heating element)
      6. Single BLK: P -> S2 (to the R.F. indicator control light)
      7. Attach jumper black wire (included with new switch) from P1 (P1 has two connectors close together) to S1.

      Done.
      • Igor from Campbell, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers
      47 of 55 people found this instruction helpful.
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      Jenn Air Dual element switch broke
      This is not at hard as it seems; I followed the first guy's story and ignored the colors because mine were different. I did have to split the combined red wires, intimidating at first but once I split them it was down hill.
      I did have to use the jumper wire.

      Follow
      Appliance Repaired: Jenn-Air Range/Stove/Oven/Hood

      Model: cve3401b

      Age Of Appliance: 5 - 10 years


      Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now.
      The instructions with the new switch were very poorly written, so here is how I got the new switch to work:
      Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.

      Attach the wire from old switch terminal 5)to S2
      Attach the wire from old switch terminal 4 to 4a
      Attach the wire from old switch terminal 3 to terminal 4 on the new switch
      Detach the 'compound' red wires from each other.
      (The ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch.

      I attached common female connectors.
      Attach the newly split single red wire from the right front element to terminal 2 on the new switch.

      One note:

      Before you remove the four screws that hold the four swtiches down make sure that you use a sharpie and mark the switchbox location. You will notice that it is difficult to get them to line up again with the holes in the cooktop.

      Thanks partselect.com!
      • Todd from Concord, OH
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver
      15 of 21 people found this instruction helpful.
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      Dual element switch was defective. Found the part on the Partselect website. Part arrived in several days. Very fast delivery. The replacement switch was quite different from the original, but the schematic diagram on the PartSelect website showed how to connect up the new switch. I am impressed
      Remove cooktop and placed on work bench. Removed bottom assembly by removing sheet metal screws. Removed switch bracket and then switch. Scratched head for awhile as replacement switch was quite different from original. Checked schematic on website which showed how to connect up new switch. Reassembled. Wife now talks to me again now that her favorite stove burner is working.
      Other Parts Used:
      Fan Knob
      • Gerald from Saratoga, CA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers, Socket set
      11 of 24 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Dual Infinite Switch shorted out due to boil over on the cooktop.
      I turned off the circuit breaker to the cooktop. I had to remove aluminum tape from the downdraft fan so it would disconnect from the exhaust duct. I noticed that I had a long enough electrical connection so I could just lift the cooktop up out of the opening and support it at the corners with shims. I removed all the knobs from the cooktop and then removed the 1/4" sheet metal screws that held the ceramic top to the base. My cooktop had a downdraft fan in the center which has 2 phillips head screws that at first I didn't see, but once I removed those, the ceramic top came off and exposed all the inner workings. I removed the 2 phillips screws holding the switch and then swapped each wire from the old switch to the new one. After that, it was just a matter of reversing the process to get everything back in working order.
      • Ronald from Beavercreek, OH
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers
      7 of 13 people found this instruction helpful.
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      burner/s could only be on off or high, nothing in between
      First, disconnected downdraft fan from ductwork below stovetop. Pushing from below, was able to lift entire stovetop assembly up to expose nuts holding glass top to the underlying burner assembly. used 2 lengths of 2x4's under the whole stovetop assembly to hold it up while I worked. Unscrewed all hex nuts and 2 screws at top of downdraft opening and easily lifted glass top off, exposing elements below. Removed a few screws holding defective switch in place. I then moved one wire at a time from the old switch to the new switch. I actually followed directions of another partsect customer. His step by step directions for the wiring was invaluable. Worked perfectly. My wife and daughter are very impressed.
      • Michael from West Hartford, AL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers
      5 of 6 people found this instruction helpful.
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      Thank you for voting!
      The instructions were confusing concerning the attachment of the red wires
      Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.
      • Otto from Goldsboro, NC
      • Difficulty Level:
        Difficult
      • Total Repair Time:
        More than 2 hours
      • Tools:
        Nutdriver, Pliers, Screw drivers
      4 of 10 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      faulty dual surface burner swich
      I followed your excellent service instructions.
      This was the reason I purchased the part from you,
      even though other websites had the same part for considerably less
      • olof from san diego, DE
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers
      3 of 7 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      replaced a broken dual burner switch
      IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.
      • chris from ann arbor, MI
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
      3 of 6 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Small burner would not work and could not control heat when large burner was on
      I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
      • Beverly from Manteca, CA
      • Difficulty Level:
        Very Difficult
      • Total Repair Time:
        More than 2 hours
      • Tools:
        Nutdriver, Screw drivers, Socket set, Wrench set
      3 of 6 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      13 Reviews
      4.0
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS2003583
      Manufacturer Part Number: 12002125
      Brand
      Model Number
      Description
      Amana
      AKT3040E
      Cooktop
      Amana
      AKT3040E-10
      Range - Amana Range/Stove/Oven Model AKT3040E-10 (AKT3040E10, AKT3040E 10) Parts
      Amana
      AKT3040SS
      Cooktop
      Amana
      AKT3040WW
      Cooktop
      Amana
      AKT3040WW-10
      Range - Amana Range/Stove/Oven Model AKT3040WW-10 (AKT3040WW10, AKT3040WW 10) Parts
      Amana
      AKT3650E
      Cooktop
      Amana
      AKT3650E-10
      Range - Amana Range/Stove/Oven Model AKT3650E-10 (AKT3650E10, AKT3650E 10) Parts
      Amana
      AKT3650SS
      Cooktop
      Amana
      AKT3650SS-10
      Range - Amana Range/Stove/Oven Model AKT3650SS-10 (AKT3650SS10, AKT3650SS 10) Parts
      Amana
      AKT3650WW
      Cooktop
      Amana
      AKT3650WW-10
      Range - Amana Range/Stove/Oven Model AKT3650WW-10 (AKT3650WW10, AKT3650WW 10) Parts
      Jenn-Air
      CCE3400B
      Cooktop - Electric
      Jenn-Air
      CCE3400W
      Cooktop - Electric
      Jenn-Air
      CCE3401B
      Cooktop - Electric
      Jenn-Air
      CCE3401Q
      Cooktop - Electric
      Jenn-Air
      CCE3401W
      Cooktop - Electric
      Jenn-Air
      CCE3530B
      Cooktop - Electric
      Jenn-Air
      CCE3530W
      Cooktop - Electric
      Jenn-Air
      CCE3531B
      Cooktop - Electric
      Jenn-Air
      CCE3531W
      Cooktop - Electric
      Jenn-Air
      CCE9300BF
      Cooktop - Electric
      Jenn-Air
      CCE9300BG
      Cooktop - Electric
      Jenn-Air
      CCE9300GG
      Cooktop - Electric
      Jenn-Air
      CCE9300JD
      Cooktop - Electric
      Jenn-Air
      CCE9300PL
      Cooktop - Electric
      Jenn-Air
      CCE9300SL
      Cooktop - Electric
      Jenn-Air
      CCE9300SS
      Cooktop - Electric
      Jenn-Air
      CCE9300TG
      Cooktop - Electric
      Jenn-Air
      CVE3400B
      Cooktop - Electric
      Jenn-Air
      CVE3400W
      Cooktop - Electric

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