Quick Question!

Have you ever purchased from PartSelect.com before?

11743345-1-S-Whirlpool-WP63907-Suspension Spring
11743345-1-S-Whirlpool-WP63907-Suspension Spring https://www.partselect.com/Schematics/Maytag/OGHXSQCE.gif

Suspension Spring

Your Price

$2.84
Order within the next 9 hrs and your part ships today!
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11743345
Manufacturer Part Number WP63907
Manufactured by Whirlpool

The suspension is meant to support the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down, or perhaps has stretched out and lost its spring, it could cause the load to be off-balance which can cause excessive shaking, moving, noise and possibly leaks. For this repair, you will need a 1/4 nut driver, a putty knife, a flat blade screw driver, and a pair of needle nose pliers. Disconnect the power supply, fill hoses, and drain hose to give you safe and easy access (have a container nearby for water left in drain hose). This item is sold individually.

This part works with the following brands: Whirlpool, Kenmore, KitchenAid, Roper, Maytag, Estate, Inglis, Crosley, Amana, Admiral, Magic Chef.

This part works with the following products: Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Shakes and moves.
  • Noisy.
  • Leaking.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I have an older Whirlpool washing machine: Model number lbr4121jq1 and oddly enough we've had a couple of mice get into the machine that (clearly) had to be removed. They're getting in or perhaps just dying in the same spot, the point where the water comes out and fills the tub. I can't get a good look at it and have to remove the poor little thing in.. more often than not.. several pieces and i'd like to avoid that if at all possible. is there anyway the front of the lid can be lifted up by detaching a retaining clip instead of going in from the back, disassembling the control panel, etc? i seem to remember other brands/models being able to do so but it's never been needed on this one before now. thank you very much for your time, and have a pleasant rest of your day. ~cody

Cody for model number LBR4121JQ1
Answer:

Hi Cody, Thank you for your inquiry. You should be able to take the top off off the washer to look inside it. You may have to consult your manual for information. I hope this helps. Thank you and have a great day!

1 person found this helpful.
Question:

How many of the suspension springs does this machine have? It shakes when its spins

Ivan for model number 11026722693
Answer:

Hi Ivan, Thank you for the great question. Your model number requires three suspension springs. Hope this helps!

1 person found this helpful.

Most Recent

Question:

How many suspension springs are there on this model and what else would need to be changed to fix an excessive shaking issue

John for model number lsr8133hq0
Answer:

Hi John, Thank you for the great question. Your model number requires three suspension springs. I also suggest replacing the three Tub Springs,PartSelect Number PS11751118.It will be a good idea to make sure the leveling legs on the boom of the appliance are all extended at the same height. Hope this helps!

Question:

How many suspension springs does this model take?

Ray for model number LSR6332KQ0
Answer:

Hi Ray, Thank you for your inquiry. It looks like you have two different springs and you have three of each of those springs in your appliance. Good luck with your repair.

Related Parts: Suspension Spring, Tub Spring
Question:

How many of these springs does my washer take?

Daniel for model number MTW5800TW0
Answer:

Hello Daniel, thank you for contacting us. Your model takes 3 of those springs. Good luck with the repair!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 27 reviews What's this?
16-27 of 27
 

7 of 11 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Paul from Milwaukie, OR

Shaking on spin cycle

Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

4 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Chris from Bonners Ferry, ID

Washer would walk all over when in the spin cycle

I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

4 of 5 people found this instruction helpful

Parts Used:
  • Suspension Spring
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: WILLIAM from DAYTON, KY

Drum slamming into the back of the washer when sipnning

I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago

Help other customers find the most helpful instructions.

Were these instructions helpful?   

3 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Russell from CHARLTON CITY, MA

Banging noise during spin cycle, tub out of balance

I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

7 of 15 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Russell from Chicago, IL

Out of ballance

removed two phillips screws from control panel. lifted panel to reveal two clips on both sides of machine. used flathead screwdriver to remove clips. tilted whole body up and away. pushed drum towards first spring and removed it . installation was reverse of procedure. did not fix it because basket had rusted at shaft bottom under agitator and put basket out of balance.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

2 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers
Customer: david from BREMO BLUFF, VA

Shaking during spin cycle

Followed the video. Removed the case and holder clips (not really needed) and replaced the springs. It did nothing to stop the problem and there are no more fixes.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: More than 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: Dave and mary from DURAND, MI

One spring holder came out with the old spring

We had to take the motor off and find the part that holds the spring, took longer to fix as we are older people and took a brake after every spring. We used YouTube videos to help us I am thankful for this site and cheap prices.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: Norman from Burlington, NJ

During the spin cycle machine rocks the house

Replaced all of the springs. I put the shell back on and the problem still exists. I thought $20.00 was worth seeing if this would resolve the issue. I don't want to keep throwing parts at it. I noticed some black suit under the machine. I will be buying a new washer.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: William from Mokena, IL

Washer tub off-balance during spin

This washer does not have a removable front panel, so the spring replacement was made from the bottom of the unit, with the washer lying down on its face. This put two of the springs in tension which had to be relieved by propping the tub. The springs had removable bottom clips which made the job much easier.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Suspension Spring
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Wrench (Adjustable)
Customer: ROBERT from ROCKY HILL, CT

Washing moving all the time-lefth-to right all the time.

Pulled it apart,layed it down and looked at it,and chaned the 3 springs. And it is like new again. . . . .

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 3 people found this instruction helpful

Parts Used:
  • Suspension Spring
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Stacy from Markle, IN

Tub out of balance on spin cycle. Very noisy!

I the took washer to where I could lay it on its side.
Laying it on its side lets the suspension spring at the top go slack. Making pulling it from bracket easier.
Next , I lifted the tub up with a 2x4 and blocked it with another wood block. This let me have slack in the lower springs.
Of coarse I saved the hardest one (behind the motor) for last. I only swore a little! But got it to come out.
By the way, put in each new spring, before going on to the next one.
The new springs helped a lot, but I ended up ordering the wear pads a day or two later. They were very easy to replace. Just pop the old ones out of the frame with a screw driver. then pop the new ones back into the holes and you are done.
You may just want to buy them both and do it all at once. Saving moving the washer twice!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

63 of 1728 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: More than 2 hours
Tools:
Customer: BOB from NIAGARA FALLS, NY

Tub shacking back and forth

After seeing video it was easy . Took everything apart tub,basket,replaced all springs. Tub wear pads. It took longer because I cleaned eveything,took my time. There was a lot of deposits on tub and outer tub also some rust . Put it all back together all nice and clean . pluged it in put it in spin cycle and the motor just hummed. I than check to see if somethig was stuck no .Pulled motor tested it with out a load and did not work. Motor start winding went. Motor died. 2n one in 7 years. So I fixed that proplem I am a new owner of a Speed Queen washer and dryer .

Help other customers find the most helpful instructions.

Were these instructions helpful?   

16-27 of 27

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11743345
Manufacturer Part Number: WP63907
Brand Model Number Description
Kenmore11010202000Washer
Kenmore11010202001Washer
Kenmore11010502990Washer
Kenmore11010502991Washer
Kenmore11010852990Washer
Kenmore11010852991Washer
Kenmore11012202100Washer
Kenmore11012502100Washer
Kenmore11012852100Washer
Kenmore11013202200Washer
Kenmore11013212200Washer
Kenmore11014102300Washer
Kenmore11014112300Washer
Kenmore11014202300Washer
Kenmore11014212200Washer
Kenmore11014222300Washer
Kenmore11014502300Washer
Kenmore11014852300Washer
Kenmore11015732400Washer
Kenmore11015842400Washer - Kenmore Washing Machine
Kenmore11015852400Washer
Kenmore11015862400Washer
Kenmore11015864400Washer
Kenmore11015942400Washer
Kenmore11015942401Washer
Kenmore11015944400Washer
Kenmore11015944401Washer
Kenmore11015952400Washer
Kenmore11015952401Washer
Kenmore11015954400Washer