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11741977-1-S-Whirlpool-WP389140-Drive Block - 2 5/16" High
11741977-1-S-Whirlpool-WP389140-Drive Block - 2 5/16" High 11741977-2-S-Whirlpool-WP389140-Drive Block - 2 5/16" High 11741977-3-S-Whirlpool-WP389140-Drive Block - 2 5/16" High https://www.partselect.com/Schematics/Whirlpool/MDKTWLBF.gif

Drive Block - 2 5/16" High

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PartSelect Number PS11741977
Manufacturer Part Number WP389140
Manufactured by Whirlpool

This part is for large capacity belt drive and direct drive appliances.

This part works with the following brands: Kenmore, Whirlpool, KitchenAid, Roper, Estate, Inglis, Crosley, Maytag.

This part works with the following products: Washer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Shakes and moves.
  • Pumps but will not spin.
  • Will not agitate.
  • Leaking.

Questions & Answers

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Most Helpful


What are the installation instructions for Roper washer RTW4640YQ0 drive Block PS11741977


Hello Steve, thank you for contacting us. We have a how to video on our youtube channel for the installation of this exact part. You can click the link below to view it, good luck with the repair! https://www.youtube.com/watch?v=MYn0_qCFdec

1 person found this helpful.

Most Recent


My washer is becoming increasingly louder during the spin cycle. It is only when spinning and is a constant loud low to moderate pitched whirring noise. It does not vibrate excessively but certainly sounds as if a bearing is failing?

Mark for model number WTW4800XQ2

Hi Mark, Thank you for your question. There are a number of parts that can cause that issue. I would suggest checking your drive block, clutch assembly, and your driver belt as well. Those are the most common parts that would cause that issue. If you find that all of those parts are just fine, you may have to look into your motor, and your gearcase. Good luck with your repair.


When it's going to spin it shakes even when i put a small loads still does it clothes are even

Epifanio for model number CAW9444XQ0

Hello Epifanio, thank you for contacting us. It sounds like the suspension rods may have come loose or broken. You can inspect these by remove the panel on the washer. Good luck with the repair!

Related Parts: Suspension Rod Kit

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.0 / 5.0, 2 reviews What's this?
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426 of 497 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Dexter from Milwaukie, OR

Washer made a loud banging noise at end of spin cycle, leaked water and agitator seemed loose

After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Basically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go.

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127 of 534 people found this instruction helpful

Parts Used:
  • Drive Block - 2 5/16" High
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set
Customer: John from Hawley, PA

Loud banging sound at the end of spin cycle

First I removed the two screws on the back of the control console( at the bottom, phillips head). Flip that up and out of the way. Then you could remove the 2 big clips that hold the back of the washer to the cabinet. Disconnect the lid switch and flip the cabinet forward and out of the way. Remember when putting the cabinet back on, line up the slots on the bottom of the cabinet with the toungues on the base. Next pull off the fabric softner dispenser, then reach down in there and pull out the bottom seal of that to expose the bolt that hold the agitator on. Remove that bolt and pull off the agitator. Remove that little clip and the plastic piece above the spanner nut. I didn't have a spanner wrench so I hade to use a small extension from my socket set and a hammer to loosen it. Once that is removed then you could remove the ring around the top of the tub, and pull the tub off. Now you could see the block and probably all the metal shavings it's been creating. If the two ears that stick up and fit in to the block are worn, you should replace that too. I think you hve to replace that from the bottom. Now just put it all back together. Print out the exploded diagram from the web sit so you have it right there. Good luck!

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741977
Manufacturer Part Number: WP389140
Brand Model Number Description
Kenmore110088732791Washer Dryer Combo
Kenmore11015842400Washer - Kenmore Washing Machine