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Seal

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4 Reviews
$14.12   In Stock

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PartSelect Number PS11739241
Manufacturer Part Number WP2198628
Manufactured by Whirlpool
Product Description

Seal Specifications

This part is a replacement refrigerator drive shaft seal for your refrigerator. The drive shaft seal protects the auger motor from water and condensation that may leak down the drive shaft from the ice bucket. If the seal is broken, water and condensation can get in, causing the ice maker to fail. To replace the seal, first remove the ice bucket from your freezer. Then remove the two screws on the drive shaft holder, and use a pair of pliers to remove the drive shaft. At this point you can remove the seal from the drive shaft. Be sure to clean the area that the seal sits in before you reinstall the drive shaft. This part is white in color and is about an inch in diameter. The seal is sold individually.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# WP2198628 replaces these:
AP6006175, 2198628
Questions and Answers

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4 questions answered by our experts.
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    Arnel Cayabyab
    February 17, 2018
    I already have the part i just don't know how to install it. The old washer was torn and was not able to look how it was placed inside the tube.
    For model number JCD2595WES02
    Hello Arnel, Thank you for your inquiry. This seal goes onto the coupling. You need a quarter inch socket with ratchet and a pair of pliers. Open the freezer door, push the button on the ice bucket to release the latch and lift the ice bin out. Using the quarter inch socket, take the two screws of the coupling holder out and remove it. Using the pliers, pull out the auger motor drive shaft. Slide the seal off the end of the shaft, and place the new seal on the end. Slide the shaft back into the opening, then turn it slightly back and forth until you feel it engage with the auger motor. Put the coupling holder back into place and re-install the screws. Replace the ice bucket. Hope this helps!

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    Lorelei Dockery
    January 3, 2019
    Hi, my refridgerator is not defrosting like it should. The freezer seems to be fine, also the fan in the back is running freely. Could this be the defrost heater or what parts would you recommend?
    For model number KFIS29PBMS02
    Hello Lorelei, thank you for your question. There are a few parts we would recommend testing. The thermistor part number W10316760 located in the back of the freezer section where the evaporator fan motor is, the heater that sits under the evaporator pat number WP12729128, as well as the damper that allows air into the fridge from the freezer part number WPW10248595. If these parts are tested and are fine, you may have an issue with one of the electronic control boards in the unit. I hope this helps!

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    Terry
    January 24, 2020
    The freezer fans run all of time, except when the refer goes into a defrost cycle? The refer cycles normal and temps are good.Thanks!
    For model number Whirlpool WRS537SIAM00
    Hi Terry. This is normal. During the defrost cycle the freezer wont have cold air so it does not make sense for the fan to run. As long as you have no other symptoms I would not worry. Thank you for your question and good luck with your repair.

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    Camille
    December 14, 2018
    I have a french door style refrigerator. The refrigerator was making a loud humming sound and my ice maker wasn't making ice and the noise seemed to get louder when the bottom freezer door was opened. Last week the noise quit and the ice maker would spit out a few pieces of ice at a time. I noticed the frozen food was thawing out yesterday. Two days ago i found water leaking out on the floor on the left side of the frig and directly under the ice maker inside the refrigerator. The water stopped leaking on the floor. The frozen food that is thawing out appears to be underneath the food that is still frozen. What would cause these issues?
    For model number Mft2976aew00
    Hello Camille, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: Evaporator Motor (which includes the temperature sensor and defrost thermostat), the defrost heater assembly, condenser fan motor, and make sure the condenser coils and evaporator coils are clean and free from debris. You can test the motors and heater with a multimeter. Hope this helps!

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      Customer Repair Stories
       Average Repair Rating: 4.5 / 5.0, 9 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        ice dispensor didn't work
        removed front cover to the ice maker. checked the electric motor to if it was frozen. Moved it back and forth. Still didn't work. Removed electric motor by removing four screws. Found that electric motor would work when laying on its side but not when correct position. Guessed it was a short in the motor but the motor is completely sealed so simply replaced the electric motor. Removing and replacing the motor took less than15 minutes. Motor and seals were less than $100.00
        49 of 69 people found this instruction helpful.
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        The ice maker in the door wouldn't dispense ice.
        i took the cover plate off the inside of the freezer under the ice bin[two screws] then I disconnected the wiring harness, then removed the four screws to remove the motor and then put the new motor in and the ice dispenser dispensed ice. Less than 1/2 hour with only needing a nut driver,and a flashlight.
        • Thomas from Shippensburg, PA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Nutdriver
        • Parts Used:
          W10822635, WP2198628
        16 of 25 people found this instruction helpful.
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        Icecube dispencer stopped working because of lack of water seal on motor shaft.
        I removed the ice bucket and motor cover on the inside of the left door. Then I removed the 4 screws that hold the motor in place and unplugged the electrical connector. The old motor shaft was all rusted and housing was cracked letting water inside the motor. That's why it failed. The new motor I ordered from Part select came with a rubber seal that I slipped on to the motor shaft. That will stop any water from entering the new dispencer motor. I reinstalled motor and the dispencer works great. Total time for removal and replace was 20 min. A novice can do it. Bill WI.
        8 of 10 people found this instruction helpful.
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        drive shaft for ice maker rounded edges
        removed the drive shaft (6 sided) with seals and replaced it. They last for about 5 years and have to be rotated (flipped over) to continue to use. The shaft metal is a little softer than the drive socket on the motor which, over time will cause the six-sided (12 inch) shaft to round the edges due to torque and pressure on the mixing shaft inside the ice bucket the the door of the freezer.
        • JOHN from BARDSTOWN, KY
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver
        • Parts Used:
          WP2315559, WP2198628, WP2188917
        4 of 4 people found this instruction helpful.
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        Ice auger stripped, not turning
        Very simple, just remove two bolts holding the auger, One note: the auger comes with a new drive coupling sleeve so it is not necessary to order one.
        • Tim from DEERFIELD BCH, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver, Pliers
        • Parts Used:
          WP2315559, WP2198628, WP2188917
        2 of 2 people found this instruction helpful.
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        Upper coupling broken on Ice Bucket Assembly and inner segment and shroud broken on Chute Assembly.
        I was disappointed you have to purchase the entire Ice Bucket Assembly in order to get the upper coupling. I also ordered the two seals and washer, only to find they are included in the Chute Assembly. The Chute was a little difficult to remove and reinstall. Other than that the Ice Bucket slides right in and the Chute Assembly requires 2 Phillips screws and 2 hex screws to be removed and reinstalled.
        2 of 2 people found this instruction helpful.
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        auger motor was not working in ice maker
        I watched some of the you tube videos , the repair went well
        just followed the directions the repair took less than 30 mins
        • Bernard from LARGO, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Socket set
        • Parts Used:
          WP2198628, W10822606
        2 of 2 people found this instruction helpful.
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        Ice maker wouldn't work
        Simply took out old part, paying attention to how it comes out. Simply put the seal in, followed by the shaft and then place holder on and screw down with the two screws that were with the old part. Abrakadabra! Ice maker working like new!
        • Paulette from SMYRNA, TN
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Socket set
        • Parts Used:
          WP2198628, WP2188919, WP2188917
        2 of 4 people found this instruction helpful.
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        Ice Maker Bucket would not rotate arm to dispense ice
        This was a very easy repair. First, remove the Ice Bucket off the refrig door. Unfasten the white plastic shaft holder held in place by 2 hex head screws using a nut driver. Remove old shaft and insert the new shaft. Fasten back up with the holder and 2 hex head screws and install the ice bucket and you are ready to dispense ice again.
        • Vincent from INDN HBR BCH, FL
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver
        • Parts Used:
          WP2198628, WP2188919, WP2188917
        1 person found this instruction helpful.
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          Customer Reviews
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          4 Reviews
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11739241
              Manufacturer Part Number: WP2198628
              Brand
              Model Number
              Description
              Kenmore
              10641522500
              Refrigerator
              Kenmore
              10641523500
              Refrigerator
              Kenmore
              10641524500
              Refrigerator
              Kenmore
              10641529500
              Refrigerator
              Kenmore
              10644022600
              Refrigerator
              Kenmore
              10644022601
              Refrigerator
              Kenmore
              10644022602
              Refrigerator
              Kenmore
              10644022603
              Refrigerator
              Kenmore
              10644023600
              Refrigerator
              Kenmore
              10644023601
              Refrigerator
              Kenmore
              10644023602
              Refrigerator
              Kenmore
              10644023603
              Refrigerator
              Kenmore
              10644024600
              Refrigerator
              Kenmore
              10644029600
              Refrigerator
              Kenmore
              10644029601
              Refrigerator
              Kenmore
              10644029602
              Refrigerator
              Kenmore
              10644029603
              Refrigerator
              Kenmore
              10644032600
              Refrigerator
              Kenmore
              10644032601
              Refrigerator
              Kenmore
              10644032602
              Refrigerator
              Kenmore
              10644032603
              Refrigerator
              Kenmore
              10644033600
              Refrigerator
              Kenmore
              10644033601
              Refrigerator
              Kenmore
              10644033602
              Refrigerator
              Kenmore
              10644033603
              Refrigerator
              Kenmore
              10644034600
              Refrigerator
              Kenmore
              10644039600
              Refrigerator
              Kenmore
              10644039601
              Refrigerator
              Kenmore
              10644039602
              Refrigerator
              Kenmore
              10644039603
              Refrigerator

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