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ZCE23SGTCSS General Electric Refrigerator - Instructions

All Instructions for the ZCE23SGTCSS
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Water if refigerator door is really slow. Ice making is really slow.
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.
Parts Used:
MWF BYPASS
  • Fred from Edgartown, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
41 of 59 people found this instruction helpful.
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Evap Fan was sqeeling
First I removed the shelf and light cover, then removed 3 screws from the ice make. Then I removed 6 screws from the moter cover (back wall of the freezer) and removed it. I then removed the 2 screw holding the moter. This is where the soldering iron comes in. The wire leads from the old motor were molded into a 3" rubber holder and the end wire plastic connector held 6 prongs (2 from a thermo tube). The new motor only held the 4 moter prongs, 2 were empty. To resolve this problem I cut the wires on both the new and old motor. I then attached the old connector to the new moter with the soldering iron and shrink tubing. Replaced all the parts I had removed and started it up. Works like a champ.....
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor Compression Ring Evaporator Fan Grommet - Grey Lid Bumper Dust Cap
  • David from Raleigh, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
41 of 60 people found this instruction helpful.
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Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
Parts Used:
Air Inlet Cover Kit
  • Bradley from Spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
33 of 37 people found this instruction helpful.
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The compartment behind control panel with snow
I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Victor from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
40 of 61 people found this instruction helpful.
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ice despenser door would stick open and frost up to the point of of ice not coming out
after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • joe from raleigh, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
35 of 47 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
30 of 32 people found this instruction helpful.
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Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Parts Used:
Temperature Sensor
  • Joe from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
30 of 34 people found this instruction helpful.
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Water dispensor would not shut off
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
Parts Used:
Micro Switch
  • John from Mason, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
32 of 46 people found this instruction helpful.
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Icemaker switch on door would not trigger motor
Replacing servo was not hard, but did not solve problem. Searched some more and the cure is to remove the light bulb from the dispenser. Seems that old bulbs draw too much current and cause the control panel to fail in sending signal to icemaker motor. Removing the bulb cured this fault and the control panel worked fine.
Parts Used:
Dispenser Door Solenoid Assembly Recess Grille
  • Mark from Skokie, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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Solenoid had become rusted/crank door wouldn't close
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.
Parts Used:
Dispenser Door Solenoid Assembly DISPENSER LIGHT
  • William M from Ft Myers, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
30 of 42 people found this instruction helpful.
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water running slow
unscrewed old filter by hand, installed new filter.
Parts Used:
Refrigerator Ice and Water Filter
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 57 people found this instruction helpful.
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Freezer and fresh food compartments too warm
After having replaced the main control board and three thermistors, the fridge was still having difficulting getting cold enough - it wouldn't get colder than 15F / 42 F. Uniform frost on the evaporator coil ruled out a sealed system leak, so the remaining culprits were the either the evaporator fan motor or the compressor.

I read that a failed control board is almost always the fault of a bad evaporator fan motor, so this item was the most likely suspect.

To get to the evaporator fan motor, I had to remove, in this order:

1) Icemaker
2) Auger motor and brackets
3) Icemaker bracket
4) Freezer lights and bulb sockets
5) Evaporator panel
6) Evaporator plenum cover
7) Evaporator fan motor bracket

The greatest difficulty lay in swapping the new fan motor harness. Two pins in the harness connector were used for the evaporator thermistor.

I had to carefully cut through the old connector (using a Dremel) to extract the crimped-on pins for the thermistor, then reuse them on the new connector.

The fridge is now maintaining -5 F / 35 F in the freezer / fresh food sections.
Parts Used:
Evaporator Fan Motor Shunt Sensor
  • John from College Station, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
25 of 28 people found this instruction helpful.
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GE Profile Refrigerator Plug for Water Filter
Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.
Parts Used:
MWF BYPASS
  • Linda from Liberty, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
33 of 53 people found this instruction helpful.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
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Noticed pieces of broken plastic in my ice cubes.
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Parts Used:
Housing Crusher Dispenser
  • G from Spring Hill, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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All Instructions for the ZCE23SGTCSS
31 - 45 of 693