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WTW5700AC0 Whirlpool Washer - Instructions

All Instructions for the WTW5700AC0
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squeal and chirping while in risne / spin mode
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
Parts Used:
Drive Belt
  • Thomas from GRAIN VALLEY, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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The washer stopped draining.All the pump motor did was hum.
I drained the machine and pulled it away from the wall.Then I disconnected the drain hose and removed the back panel.Next,I removed the three screws holding the pump in place and disconnected the power plug from the motor.I then removed the short drain hose from the pump.Installation was the opposite of the removal sequence,and the machine worked fine right after I was done.The new part was identical the the old one,and the job was a snap.
Parts Used:
Drain Pump - 120V 60Hz
  • Michael from Staten Island, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
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the splines were worn out on the hub assembley
screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .
Parts Used:
Drive Hub Kit
  • Johnny from NORTH JUDSON, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water kept running
Safety First unplug unit, close water valves, remove upper panel with a 1/4 inch socket. Remove two screws holding the valve unplug 2 wires and replaced valve with the new one
And very impressed with the fast quick delivery of the part thank you very much
Parts Used:
Cold Water Valve
  • Marco from LIPAN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Cold water valve sensor no good
Took off washer body 6 screws
Took off old sensor installed new
Very simple and smooth
Parts Used:
Cold Water Valve
  • Robert from STAMFORD, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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tub motor shot
Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
Parts Used:
Drive Belt Washer Drive Pulley Suspension Rod Support
  • melanie from GREENFIELD, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Grinding noise from the gearcase.
Actually, I "Youtubed" it. I entered the info from the washer and found what was similar. What would help is when you tilt the washer (on back or front) so you can look at what you're going to work on to match (or closely match) what is on Youtube. It is SO easy, it's unbelievable.
Parts Used:
Washer Gear Case
  • D from DISTRICT HTS, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Very wet clothes after load was complete
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
Parts Used:
Drive Hub Kit
  • Craig from CRARY, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Slow Spin Cycle with Fast/Normal Agitator
My spin cycle was running, but spinning slowly and not drying my clothes. The agitator spun quickly like normal, but the basket did not spin fast. It seemed like something was slipping. I checked the belt, but it seemed fine and it was less than a year old. I was afraid that the transmission was going, but there wasn't any grinding sound of gears. Luckily the hub part description said that this could fix the slow Spin cycle. Over all the repair was easy, but pulling the agitator off was very difficult. I've got a strong grip and patience and after about 10 - 15 mintues of yanking on the agitator it came off. Don't try to use pliers as it will damage the plastic agitator. Replacing the hub drive and reassembly went very smoothly. The old hub drive wore out because it is plastic and connects to the metal drive shaft from the transmission. After years of torque, the hub will eventually strip out. Sooner depending on your usage and heavy duty cycles. In case you don't know, your machine might have the service manual in it on the inside of the body taped to the side. Mine helped me run through some troubleshooting steps and component tests to pinpoint to problem. Thanks Parts Select!
Parts Used:
Drive Hub Kit
  • Michael from AURORA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
Parts Used:
Washer Drive Pulley
  • JERRY W. from CARROLLTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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rod came loose from one upper suspension bushing
Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.
Parts Used:
Suspension Rod Support
  • Norman from MOBILE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Parts Used:
Washer Drive Pulley
  • TERRY from WAUKEE, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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washer was draining but no spinning
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws.
Then reverse the operation to stall the new part. Very easy.
Parts Used:
Shift Actuator - 120V 60Hz
  • JOSE from MILLBURY, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair:
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.

I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
Parts Used:
Shift Actuator - 120V 60Hz
  • Maxwell from RINGWOOD, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Parts Used:
Shift Actuator - 120V 60Hz
  • Kim from MOUNT UNION, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the WTW5700AC0
31 - 45 of 76