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Piece that holds the insert broke
The dishwasher has inserts that can be raised and lowered to adjust the space between the dishes. One of the holders broke. I took out the old one and put a new one in.
1) The hardest part was identifying the piece. This is the insert holder near the front of the rack, to the right of the cutlery basket (as you face the dishwasher) The drawings on the site are tiny so it is hard to figure out which is the correct piece There are 3 different numbers for each piece. the number on the rack assembly diagram (0647) the PartSelect Number (PS8728043) and the Manufacturer Part Number (00616990) I wound up ordering a number of parts and returning the ones that I didn't need (at my expense)
2) Be sure to take pictures before you remove the old piece. Once the broke piece was removed, it was not obvious to me how it the new piece connected.
Once I had the correct piece, pulling out the old one and installing the new one took no time at all.
Poor cleaning of dishes and calcium build up on filter
I watch utube to assess the problem then took eveything apart and saw the build up on the filter, which i had never cleaned. I tried to clean it but was unsuccessful so order the filter from partselect and it came within a couple of days, installed very easily and began to clean as it always had.
Over the years the filter became too clogged with embedded particles
Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.
replacing the sensor was simple, just unplug and turn it out, but didn't solve the problem, it's a float sensor that doesn't show up on the tech sheet in the dishwasher or anywhere in troubleshooting on the internet I could find.
Water leaking and high pitch noise mid way through operation.
Mistakenly opened covers for the drain pump. Had to put those covers back in place. Heater and pump installed easily with a bit of careful maneuvering the plugs and plug housing from the exterior. Pump installed in place easily. Clamp fit perfectly.
Inlet valve was leaking water at all times causing the unit to shut down with the bottom tray collecting water.
Repair was simple once the problem was diagnosed with the inlet valve. Most of the work was in disconnecting the necessary lines so the dishwasher could be removed from the cabinets to replace the bad valve. Replacing the valve was easy. Reinstalling the dishwasher was just the reverse of the removal. The replacement part matched the original and solved the problem we had.
Hello, I received the parts 12/10/23. Thank you for your prompt shipping. It was exactly what I needed and the fix went quickly with no issues.
I ordered two of PS8728568 (Mounting Bracket), because on your site for that part it identifies that each bracket is sold individually. (Reference: “Part Description” section). In addition, on that same web page under the “Question and Answers” section it identifies that each bracket is sold individually.
However, what I received was, two packages with each package having two brackets in it. It’s understandable, since you need two brackets for each dishwasher.
Obviously, this is completely contrary to what your web page states. In reality, each package is sold with a pair of brackets.
I have not opened the second package and as such it is completely resaleable. As per your Return Policy , I’d like to request a refund for the second packet of brackets and have you cover the return shipping of that package. Please advise next steps.
Initially, I received an E15 error. I evaluated for leaks but couldn't find anything except for water in the bottom of the dishwasher after about 30 minutes of the initial cycle. After discovering the hole in the flow tub, I order the part. It came a few days later & replace the part within a 15 minutes of receiving it. I didn't think it would resolve the issue but it did. Thank you!
A rat got under the dishwasher and chewed up the electric’s and the hoses
A rat got under the dishwasher and chewed up the electric’s and the hoses. Only found out when the air light came on drain not working Lots of water underneath as well as all kinds or shoot insulation and rat droppings had to wear a mask affect him use a bunch of Clorox before I could diagnose it a real party And hard to reach corners. I ordered four parts since I found a better deal on the main electric cable which a rat head chewed through until it had an electrocuted itself. These four parts came in three different boxes and three different deliveries over two weeks. not efficient. But handwashing is over put it all together and it works I soaked the hose in hot water so I could fit it on.
dishwasher not emptying tub, dirty dishes when the dishwasher said the cycle was done
easy repair, but the check valve wasn't the problem, it was the float switch that isn't on the tech sheet in the dishwasher or mentioned as a possible culprit anywhere I could find on the internet