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RS20EKXDW01 Roper Refrigerator - Instructions

All Instructions for the RS20EKXDW01
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Freezer and Fridge wouldnt cool
My husband replaced the condenser fan. It took awhile and a few choice words but he got it replaced. The fan seemed to work fine, but it still wasn't cooling. I noticed that when we had the fridge unplugged that water started draining out the dials at the top of the fridge under the freezer. And there was absolutely no water at all in the drip pan under the fridge. So I took the doors off and totally took the inside of the freezer apart. I discovered that the styrofoam on the floor of the freezer had become inudated with fluid and the under the foam the coils were all frozen solid with ice. Hence not allowing any drainage. I put a lamp in the freezer area and defrosted all the ice. In searching the internet i discovered that they no longer produce the foam so i went to home depot and got a piece of foam and aluminum foil and cut it to replace the ruined foam. I put the fridge all back together said a prayer and crossed my fingers and lo and behold it works perfectly now!!!!
Parts Used:
Condenser Fan Motor Kit
  • Janet from Hillsboro, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
23 of 24 people found this instruction helpful.
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
Parts Used:
Door Hinge Set Door Cam - Black
  • Thomas from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 33 people found this instruction helpful.
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Freezer too warm; noticed sides of refrigertor were warm
I saw on a partselect web site that these symptoms could be caused by a failed condensor fan motor. After removing the cardboard panel in back of the refrigerator I noticed the fan was not running when the rfigerator was. The fan was held in place by three brackets. I unscrewed the screws holding the fan motor to the brackets and also unscrewed one of the brackets to make room to pull the motor out. I cut the wires close to the motor. I removed the fan blade and secured it to the new motor. I had to reroute the old wires in order to have enough slack to use wire nuts to attach them to the leads on the new motor. I then re-attached the motor to the two brackets remaining in place and then re-attacehed the third bracket I had removed to get the motor out.. The most difficult part was working in a very confined space.
Parts Used:
Condenser Fan Motor Kit
  • W from Nellysford, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
22 of 23 people found this instruction helpful.
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The fan wasvery noisy.
Removed six screws from cover in the back of the freezer. Removed old fan . Removed power wires from old motor. Unclipped old motor from the mounting bracket. Replaced old motor and reversed the rest of the parts. Done
Parts Used:
Evaporator Fan Motor - 120V 60Hz Evaporator Fan Blade
  • Tracy from Coppers City Bottom, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
23 of 26 people found this instruction helpful.
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End Cap bracket broken when shelf over-filled.
Brackets rotated outward and lifted to disengage from door. Front metal strip removed from broken bracket. New bracket placed on shelf strip ends and replaced into door mount plastic. Hardest part was caused by manufacturer changing number of part and supplying it as a "kit" with both left and right bracket, as opposed to previously marking each end LS of RS and changing the configuration so that LS became RS. Joelle, in Customer Service was wonderful in figuring out the number change and sending me the correct part after I realized the originally ordered part was for the wrong side.
Parts Used:
Door Shelf End Cap Kit
  • JOEL from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 24 people found this instruction helpful.
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Refrigerator came with house my daughter purchased and needed new seals. Refrigerator is 17 years old.
First, I read your instructions on line about how to replace a refrigerator gasket and freezer gasket. We replaced both. The information was extremely helpful since we had never done this before. We then loosed a few screws at a time starting with the outside door corner and worked our way around, replacing the seal as we took off the old seal. Leaving the old seal on as we worked our way around gave us the clearance we needed to insert the new gasket behind the metal plate which holds the gasket to the door. Your easy to use web site made ordering easy and delivery was unbelievably fast. Thanks.
Parts Used:
Freezer Door Gasket Fresh Food Door Gasket
  • Barb from North Royalton, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
23 of 28 people found this instruction helpful.
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The old motor wouldn't turn the fan.
After moving the refrigerator away from the wall I removed the cover on the lower back of the unit by removing the screws that held it in place. The condenser fan was not turning and there was heat build up in the area causing the refrigerator to not work properly creating elevated temperatures in both the freezer and regrigerator. Removal of three torx screws from the original motor was all it took to get the motor free. By turining it and working the fan blade around the mounting bracket I had the motor out in just a few minutes. Replacing the new motor was just as easy to reinstall. The fan was removed from the old motor and placed on the new for installation. The original motor was wired to accept a connector from the wiring harness of the refrigerator. I simply cut the connector off the wiring harness and stripped the insulation from the wires which easily allowed me to connet the wires of the motor and harness with two wire nuts. Three self tapping screws were used to hold the motor in place replacing the torx screws. Installed I plugged the unit in and immediately the fan started spinning as the unit came to life. Cleaned and replaced the cover over the back and slid back into its spot. Running as good as it did when it was new. Easy job to take care of.
Parts Used:
Condenser Fan Motor Kit
  • Bob from Hesston, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set, Wrench set
24 of 31 people found this instruction helpful.
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Fridge side freezing everything.
The fridge side would freeze everything regardless of setting. First, unplug the unit. Remove control knobs and pry off the face plate which is snapped on. Remove the four nuts holding the control box to the top of the fridge. Note there is a mettle rod and the thermostat sensor lead inside a clear plastic tube leading from the control box to the back left corner of the fridge. Remove their cover (one screw). Under this cover in the back is the vent assembly screw. Remove it. On the freezer side, you also have to remove the light cover (snap on) and the vent cover behind it (one screw). This allows access to remove the vent on the fridge side. Squeeze the tabs on the vent(freezer side) that lock the vent in place and push it through to the fridge side. Now disconnect all wire connectors between the control box and the fridge. They have locking tabs that have to be pried out to release. Remove the two screws holding the thermostat to the control box, and one at a time transfer the wires from the old stat to the new one and mount the new one in place. Snap the old thermostat sensor lead out of the vent assembly, straighten it out and pull the plastic tube off. Put a lubricant on the new stat lead to ease in inserting it into the tube. Do not kink the lead. Re assemble in reverse order, plug up the fridge.
Parts Used:
Thermostat Assembly
  • David from Murfreesboro, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 22 people found this instruction helpful.
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Refrigeator would not drfrost...
I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall
Parts Used:
Bi-Metal Defrost Thermostat
  • Curtis from Pikeville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
27 of 44 people found this instruction helpful.
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refrigerator would not stay cold
The wife found if we tapped the knob for the cold control the appliance would turn on. Upon further inspection I found what looked to be carbon particles under the part. I found the part easily with partselect.com, ordered it, installed it and its like we have a new appliance.
Parts Used:
Thermostat Assembly
  • Allan from Allen, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 26 people found this instruction helpful.
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greezer started to thaw and would not refreeze
tested thermostat and defrost time but both tested as working...called a repairman who came in and said they were both working...got annnoyed for not trusting myself. Repairman did say that he had seen defrost timers simply slow down, allwoing them to tesat as good but not actually working correctly. I ordered both the thermostat and the timer to cover all bases...actual replacement was simple.
Parts Used:
Defrost Timer Thermostat Assembly
  • Christopher from Redmond, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 27 people found this instruction helpful.
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Refrigerator/Freezer not cooling
Disconnect power to refrigerator. Removed all food from Freezer. Removed all Shelves and shelf clips. Used phillips screwdriver and removed 6 screws from lower rear panel covering evaporator coil. Removed panel. Pulled plastic fan blade off top of motor shaft. Unclip top front of black motor retainer clip which then allowed the rear clip to unhook. Removed clip. Then removed 3 wires from fan motor, noting proper location for replacement. Slide the fan motor out to the left. Installed new motor. Reinstalled clip, hooking rear side first. Then rehooked the 3 wires. Slide fan blade back on top until secure. Tested everything at this point before reassembling rear panel. Then replace rear panel, replace the 6 screws, replace shelf clips and shelves and replace food. Very easy to do and saved about $150 over a service call to troubleshoot and re-visit to install after getting part
Parts Used:
Evaporator Fan Motor - 120V 60Hz Fan Grommet
  • Walter from Cairo, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
21 of 27 people found this instruction helpful.
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Refrigerator stop working
First I removed the relay and over load and exam. Saw that the relay was burnt. Before I order the part I check to see if the compressor was still working by jumping the common start and run terminals.It did. I also checked the start capacitor with a capacitor tester it was good. I than order the part which came the very next day.Installed the part
Parts Used:
Compressor Relay and Overload Kit
  • SAL from UPLAND, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 32 people found this instruction helpful.
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Cracked Evaporation tray was leaking water on kitchen floor
I emptied refrigerator contents and tilted the refrigerator to the right so as to access the metal panel upon which the evaporation tray was resting. The metal panel is on the left side underneath the refrigerator and the evaporation tray is resting on the panel. I removed 4 screws that were holding the metal panel, pressed down on the panel, slid out the old, cracked plastic evaporation tray, inserted the new plastic evaporation tray, raised the metal panel to its original position, replaced the 4 screws, being careful not to pinched the water line that feeds the ice-maker. VOILA! Un-tilt the frig and re-stock it. It took a day for the temperature to stabilize, due to tilting, I think. New tray $45.
Parts Used:
Evaporator Drip Tray
  • Jerrel from REDDING, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench (Adjustable)
20 of 28 people found this instruction helpful.
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freezer intermitently warmed to around 31 degrees
Being a jet mechanic I had to familiarize myself with refrigerators, then after 2 or 4 hours of online studying, opened the door pulled the temp knobs of, removed the panel by gently prying the top of the panel out,then up and out with it. I found tapping on the thermostat shaft or wiring connection started the compressor, verifying my belief it was the thermostat. Don't mess with wiring if you don't know exactly what you are doing and unit is plugged in, you will electrocute yourself!!! I received the thermostat, UNPLUGGED THE UNIT from the house wall outlet, took one screw out of the upper inner wall at the very top to remove cover, one screw at the back top to remove the other cover (at the control vent) for access to remove sensor, then removed 4 screws , 2 front, 2 underneath to drop the housing for defrost timer, etc., and then took 2 screws from thermostat, unplugged wiring from thermostat (3 wires, be sure to put them back on the same place in the new thermostat). Remove old thermostat, slide plastic cover off sensor and slide back onto new thermostat sensor. Be careful not to kink the line or bend it to sharp you will damage it, (use gentle curves when bending it,) and re assemble everything in reverse order. This took about me 15 or 20 minutes start to finish. Plug into wall and watch thermometer to verify success.
Parts Used:
Thermostat Assembly
  • brett from garland, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 17 people found this instruction helpful.
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All Instructions for the RS20EKXDW01
31 - 45 of 432