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NTW5500TQ1 Amana Washer - Instructions

All Instructions for the NTW5500TQ1
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Washer wasn't agitating or spinning. The timer was working, the motor coupler was intact so I figured I would start with the simplist thing and go from there. If all else failed, I was reacdy to buy a new washer.
Unplugged the washer and unscrewed hoses. Unscrewed the 2 screws on the back of the control panel and folding it up. Took off the 2 metal ties to get the cabinet off. Once off, I unscrewed the ground from the old Lid Switch and popped out. Put the new Lid Switch in, screwed the ground back in, replaced cabinet, clamps, put the control panel back in place and screwed the 2 screws on back of the control panel back in. Screwed the hoses back on, plugged the washer back in, everything works great again.
Parts Used:
Washer Lid Switch
  • Jacob from Lake City, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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burning smell
Watched the videos that were very helpful and repaired it my self with no problems its fixed and running like new i took a little extra time to clean all of the washer since i had it apart any ways so the time to fix it was probably was a little shorter i would like to thank part select for all there help and videos it made this job so much easier.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Lindsay from Loves Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Noise, then agitator froze up and motor shut off.
There are youtube vids on how to get the thing open. I just wish I'd known the following: 1.remove agitator BEFORE opening the unit up and leaning it back (much easier to work inside the tube with it upright). 2. be aware that a free-floating part known as the skate plate can dislodge while the unit is on it's side/back. It is a generally triangular piece of flat-ish metal between the base of the tub and the top of the drive-train chassis. If it doesn't line up properly after you replace the parts you're going to get a noisy, clanking spin cycle the next time you run the thing (as I discovered).
Parts Used:
Gearcase
  • Ross from Murphy, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
Parts Used:
Seal, Inner Cap
  • Diane from Corvallis, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Out of balance, could't operate
The prooblem started with the hole in the bottom frame, for tub spring wore through, spring fell off, then a spring retainer worn broke in 2 releasing 1 suspention spring. All springs were about to fail, metal very thin at at the contact points. Drilled a new hole for the new suspension spring, replace all 3 brackets, worn also, springs, and retainers with a small dab of grease at the contact points. The new springs mad the tub more stable than before the failure, and silent when spinning or washing. Be careful to get the springs in the right direction, then the spring comes over the outside the brackets and retainers, other way they rub in spots. On this machine one was backwards from the factory 18 years ago, surely that accounts for more stable running.
Parts Used:
Tub Spring Suspension Spring Retainer Spring Outer Bracket Bracket, Spring Outer (L.F.) Suspension Spring
  • Arlyn from Driggs, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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pumps water but will not spin
I did repair myself with your instructions. it was very easy to do for my age. 84.
Parts Used:
Clutch Assembly
  • walter from grove city, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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bushing between motor and transmision broke
watched the video on line showed how to do it took about 45 min no problem
Parts Used:
Direct Drive Motor Coupling
  • NAN from mt carroll, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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washer would not spin or agitate.
electric unplugged, removed water lines. two screws on back of control housing removed, tilted housing back, removed two clips on top of washer housing, removed body. tilted washer backward, removed brackets on water pump and electric motor, pulled motor off and removed broken parts on shaft, replaced with new parts. Lining up motor shaft to washer was a bit tricky but time and patience got it togather. replaced brackets on motor and water pump. put washer upright and put body back on the body has to be set on guides correctly or will not set right. replace clips andtilt top down and screw it. hook up water lines, and electric.
Parts Used:
Direct Drive Motor Coupling
  • Gerald from White Cloud, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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direct drive motor coupling was broken
Friend of mine did it well
Parts Used:
Direct Drive Motor Coupling
  • Abdel from Roswell, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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the agitator cams were wore out,agitator didn"t move.
watched your video, and it fixed thanks.
Parts Used:
Spacer, Thrust Washer Agitator Cam Kit
  • michael from Garden City, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Drum moves and strange noise when spinning
When I pulled the machine out, I noticed one of the suspension springs on the floor. I followed the video supplied by PartSelect.com and suggestions by other folks. I started with the spring that was missing, which was a mistake since I did not know that there are custom spring clips which hold the spring to the drum. Once I found the missing part the installation was very easy. I used the suggestion by another post, of wedging a block of wood between the back of the machine and drum, to relax the rear suspension spring, which eliminated having to remove the back of the machine or tipping the machine on the back to get at the screw. I will always look to PartSelect.com for any future appliance repairs. You are the greatest
Parts Used:
Tub Spring Leveling Spring Suspension Spring
  • Kenneth from Hillsborough, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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was'nt spinning
It was easy with the video.I watched trouble shooting videos till i found the problem. wrote dwn the tools needed.watched video[lucky for me i would have forgot a step without it]orderd part, and was the hero
Parts Used:
Clutch Assembly
  • Joseph from priestriver, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Washer was not agitating and was making odd noises
Super easy and cheap repair/replacement of dog ears...after watching the internet video. Much easier the expected actually, as it took less than 15 minutes total time. you will need a decent socket set with a long extension but that is all. everything else is done by hand.
Parts Used:
Agitator Cam Kit
  • Michael from Guilford, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Lost the spin cycle and had a rumbling noise.
I performed the repair the same as outlined in the video, but I didn't need to tip the washer on the back side. Once I removed the sheetmetal, I was able to swap out the drive coupler, and the new part is a better design than the one that broke.
Parts Used:
Direct Drive Motor Coupling
  • Brent W from Amelia, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Drum wasn't spinning during spin cycle.
I followed the directions in the two videos that were provided on your web sight. It fixed the problem and it only cost us about $60.00. We were so thrilled with the results. We were almost ready to go buy a new washer. My wife suggested that we look it up on line and see if we couldn't fix it ourselves before spending the money on a new washer. Was she ever right! Thanks for providing such fine instructional videos.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Douglas from Blue Point, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the NTW5500TQ1
721 - 735 of 735