Spacer, Thrust WP3951608

Followed the video

I went on YouTube and seen how to do this job it showed it to be quite simple I then went on parts select.com put in my model serial number and was able to come up with a complete parts breakdown I then ordered the parts that I needed when they arrived I installed them the washer is working great thank you Parts select

My unit is 12 years old and this is the first issue I have had with it "Whirlpool washing machine". Repair was very easy and simple. The only problem I ran into was the agitator bolt head had came into contact with water. The head had rusted and crumbled witch made the repair take longer than normal.
I had my daughter time the reassembly witch took 8 minutes. I strongly suggest using name brand parts over aftermarket, wither you get them from PartSelect or elsewhere I don't care. Try the repair yourself, you can do it.

Begin by removing the fabric softener dispenser then the barrier cap can be pulled from the agitator this will allow access to the agitator retainer bolt use an 11mm socket and extension to remove it once the bolt is out the agitator assembly can be pulled straight up out of the machine. To separate the upper agitator from the lower placing the agitator on the floor and placing your feet on the lower half and pulling up on the upper half will separate the two parts, however before performing this operation the agitator cam assembly may be heat set in place, looking down into the upper agitator there are four lugs that hold the cam in place if you use a sharp knife and cut thru the areas that have been heated and welded together separation of the two half's will be made easier. Once all the old cam parts are out reassemble the new parts the same way as the old ones were removed, the cam kit and the thrust washer kit come with a diagram in case you forget how to reassemble the parts. The agitator assembly simply slips back onto the drive splines, the attachment bolt has a seal under it that can be crushed if the attachment bolt is tightened too tight, I could not find a torque specification for this bolt so what I did was tighten the bolt until it contacted the seal completely and then applied just enough torque to turn the bolt until the agitator began to turn along with the bolt, then just install the barrier cap and seal and replace the fabric softener dispenser and the job is done, if you're washer is like mine I spent more time cleaning parts than actually performing this repair.

We also purchased from this site the agitator repair kit! The youtube videos were extremely helpful!

after i got the part... problem with fedex in my area had the washer going before the truck drove off. Very good instrection thanks

Removed agitator found the agitator dogs were broke, identified all parts needed ordered from PartSelect, recieved all parts , repair was very simple 10 min job , works great! Saved lots of money !

popped off the softener cap, removed inner seal cap, removed bolt holding the top agitator and removed top agitator by pulling up. Removed the ring holding the dogs in place. Replaced the dogs and slipped it all back together

The whole process is almost intuitive if you have taken things apart before. Pull up on the softener dispenser and remove it. Reach into the center of the agitator post, grip the handles on the sealing disc, twist and pull to remove. This exposes the bolt holding the agitator down. Use an 11mm socket and an extension to remove the bolt. Pull the assembly in one piece. Separate the top from the bottom carefully, remove the cam assembly from the top section. Place the new asssembly in its place and reassemble the agitator in the reverse order. When reinserting the sealing disc, clean the surfaces carefully, coat the O-ring with liwuid soap, and twist the disc while pressing down to ensure a good seal.

remove the lid and screw pull out agitator and replaced it, very easy. My neighbor threw it out because of this, smh i just got a new washer for free