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MMV5165AAQ - Instructions

All Instructions for the MMV5165AAQ
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Replacement of hood light bulbs
Unplug the microwave. Then remove the six screws that hold the lower panel which has the light bulb cover and a couple of vent filters. The light bulb sockets are on a fixture that is connected by a quick connect electrical connector. Disconnect that and the whole panel is free to access the bulbs. My bulbs were very fragile and trying to twist them out resulted in the glass twisitng loose with the base still in the sockets. I needed to use a needle nose pliers to remove the bases and then I replaced the bulbs and put every thing back together
Parts Used:
Light Bulb - 40W
  • Jerry from Pine, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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suddenly stopped working while in use
i unplugged the unit,unscrewed the outer shell so that all the wiring and internal components were visible.starting at the first of three micro switches i removed the slip on terminals installed the alligator clips too the wires so the switch would now be bypassed.i made sure the wires and clips were not touching anything plugged unit in and it worked.i then installed the new switch and closed up the outer shell
Parts Used:
Micro Switch
  • Kevin from Colonia, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 of 2 people found this instruction helpful.
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Light over range burned out
Philips screwdriver
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.

Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.
Parts Used:
Light Bulb - 120V 25W
  • Vincent from CHICAGO, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 of 2 people found this instruction helpful.
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Burned out light bulb which lit the surface of the range.
Unscrewed glass panel, removed old bulb, cleaned glass panel and installed new bulb. Screwed panel back into place.
Parts Used:
Light Bulb - 40W
  • Michael J from LORAIN, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 of 2 people found this instruction helpful.
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Items were not getting heated up in the microwave,
Easy, and the microwave still doesn't work.
Parts Used:
Switch,Micro Micro Switch
  • Kenneth from CRYSTAL LAKE, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 of 2 people found this instruction helpful.
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Door Latch spring keeper broke
Removed door from microwave and then popped the inside widow trim ring off. Removed 4 screws from the window bracket, replaced the latch with a new part and then assembled.
Parts Used:
Locker
  • Gregg J. from WEST CHESTER, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 of 5 people found this instruction helpful.
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Burnt Out Light Bulb Replacement
Open compartment, installed bulb, closed compartment
Parts Used:
Light Bulb - 40W
  • alfred from summerville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 30 people found this instruction helpful.
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Microwave operated but did not heat
Initial failure of over range microwave Aug 3rd. Control Panel worked but no heat. Took to local LG authoriaed local repair place. They fixed it quickly and we re-installed it. Worked fine for 2 months then had similar failure again. Agaim took to same authorized repairer. They kept unit for 3 months but finally concluded theu could not fix it and suggested we contact LG for a partial refund. When they tested the unit during re-assembly in my presence, there was a blue flash and the fuse blew. Since we had built a custom tile mural back splash around this unit, I brought it home, ordered a number of time delay fuses new capacitor and two new high voltage diodes. However, using my Fluke DMM, I checked the existing capacitor and high voltage diode and they checked OK so I just replaced the time delay fuse. The high voltage transformer leads had 2 possible ways to connect to capacitor and diode. Tried one way, plugged unit in and turned it on, and immediatly blew the fuse. Replaced the fuse and reversed the high voltage transformer connections,amd turned unit pn, and it worked perfectly. Since we had experienced several power failures during the time of the original failure, the repairer concluded that power spikes might be at fault, so I also purchased a TrippLite ISOBAR4ULTRA 3300 Joule surge protector between wall outlet and microwave, and re-installed over range. It has worked perfectly since.
Parts Used:
Fuse,Time Delay
  • Donald from Oak Ridge, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
1 of 7 people found this instruction helpful.
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Burned out lightbulb
First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.
Parts Used:
Light Bulb - 40W
  • Paul from Norristown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Microwave worked intermittently
The door was not engaging the micro switches properly no doubt from 10+ years of wear. The upper switch removed fairly easily but take care not to tweak the plastic brace too much or it will snap. The lower one was the tricky one. After much examination I noticed that the trick to remove it was underneath the brace. Take a butter knife (no joke) and insert it just under the old micro switch and gently press down twisting the micro switch every so slightly til it releases. The replacements snap back in with no trouble. The microwave is working much better now, though not perfect.
Parts Used:
Door Interlock Switch Kit
  • Robert from Palmer Lake, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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2 burned out bulbs under the microwave/important light source for kitchen stove.
I didn't do the repair -- my husband did, said it was easy, had no problems what so ever! The new bulbs give a lot more light to the cooking area.
Parts Used:
Light Bulb - 40W
  • Ferol from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Motor quit working but light and timer still worked.
Since others reported similar problems and it was just the fuse we tried that first. That wasn't the problem so we ordered the Door Interlock Switch Kit. Shipping was very fast! Our microwave had 3 switches. My husband asked how to know which one to switch. I read that one person just did process of elimination. Luckily ours worked on the first change out! So happy to have stumbled across this site and not have to buy a whole new microwave.
Parts Used:
Door Interlock Switch Kit
  • Thais from La Grange, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Burned out light bulb
Replaced light bulb.
Parts Used:
Light Bulb - 40W
  • Ray from Gatlinburg, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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motor would start by itself when door closed
remove 4 screws from top, front louvered panel snaps out. remove 1 screw from top of keypad, keypad pivot's forward and can be removed. There is a white mounting bracket inside left. Remove two screws, one top and one bottom, bracket lifts up and out. 3 sets wires are attached, mark them with masking tape, top, center, bottom and pull out plugs. They can only attach one way. Using a very small screw tip, lift plastic latch from switch, it rotates out and is removed from the pivot pin. reassemble in reverse order after switches are replaced
Parts Used:
Door Interlock Switch Kit
  • Lewis from Loveland, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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replace light blub
removed grill cover, removed bulb plate, unscrew bulb, screw new bulb in socket,put bulb cover back on and screw grill cover back on. no issues whatsoever.
Parts Used:
Light Bulb - 40W
  • roger from palm coast, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the MMV5165AAQ
46 - 60 of 71