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JCD2389GES Jenn-Air Refrigerator - Instructions

All Instructions for the JCD2389GES
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Not making ice
Repair was very easy. I watched the video and read the descriptions by other customers and it was just as described. Had ice again in about 4 hours and has been working great since.
Parts Used:
Replacement Ice Maker
  • Larry from Sun City, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Fan motor would not start on it's own
Removed back cover to see motor and the fan. Un plug the fan motor from the fan. Used 1/4in socket to remove 3 screws, then unscrewed plastic mounting plate off of motor, put plate back on new motor, used pliers to remove nut from fan blade,and rubber washer replaced to new motor. Then put new motor back in. Make sure motor is centered back in hole and fan does not hit. The brackets (3) that hold motor in place will swing so it can be centered in hole. Spin blade to make sure blade not hitting and is centered. Now plug fan motor back in. Just that simple.
Parts Used:
Condenser Fan Motor
  • Harold from Rockingham, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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No ice.
(1) Watched the PartSelect installation video. (2) Placed Order. Arrived in two days, regular delivery. (3) Opened package. (4) Selected installation tool. (5)Removed old Ice Maker Assemply (6) Replaced w/new. Ice in a couple of hours. Video & order/delivery aside, the entire process took less than 10 minutes including selecting tool and opening package. PartSelect video very helpful.
Parts Used:
Replacement Ice Maker
  • Dennis from Lexington, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Ordered ejector arm.
No instructions with part. Found a picture on line and changed the arm, but it didn't fix the problem. Fairly easy after figured out what needed to be done to get to the part.
Parts Used:
Ejector Arm
  • Joyce from Springfield, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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water running in ice cube tray
After watching the video witch was GREAT help THANK YOU
Parts Used:
Replacement Ice Maker
  • Thomas from Sussex, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Water Leaking from Ice Maker freezing in the bucket as a solid mass
The Amana's Ice Maker mounted against the back wall. I'm a 61 year old female that ordered this to help my aging parents. The wire harness only unplugged from the Ice Maker and was hard wired to the Frig. I had to "blindly" try to depress and release the harness clip and that took most of the time. When putting in the new ice maker, I noticed that the opening for the fill tube was now against the wall and not to the back. So, I had to disconnect it again. I found that it is also made for a side right fill by cutting out a perforated tab. Just to make sure there wasn't an overflow out of the other round hole, I used silver tape to plug the hole. It took two hours after plugging back in the frig and turning on the water supply before it made ice.
Parts Used:
Replacement Ice Maker
  • Marcella from Las Vegas, NV
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Ice maker inop.Melted electrically
Kids complaint no ice and smelled like burned plastic,found ice maker melted,Replaced ice maker assembly,used existing harness not supplied with new unit,ice maker still no ice,verified an open at fuse link,installed inline fuse in place of existing fuse link.I was told harness not available.Harness section should be on new unit.Hint Hint!
Parts Used:
Replacement Ice Maker
  • Rob from armada, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Freezer Section was freezing up over coils not allowing air to pass through to refrigator section!
Open freezer doors and turned freezer to off position. Removed back panels to freezer! Let stand until ice was melted. Turn off breaker to refrigator since the refrigator was too large to pull out of custom cabinet for me. I'm a 54 year old female. Removed clips and Defrost Heater and Thermostat Assembly and replaced with new one. Replaced the panels. Turn breaker back on and turn the freezer to on position. Dumped the first tray of ice. It's been about a week with no problems. With a little research the average person can diagnose their problem and if you are handy with a screw driver and don't mind get down on the floor you can save yourself some, time and money and feel good about your achivement upon successful completion. Well at less it has always worked for me! I can fix most things that the average guy won't even think about! Well I've always said that I have more time than money! Choose you battles!
Parts Used:
Defrost Heater and Thermostat Assembly
  • VERLISA from HOUSTON, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Icemaker stopped making ice
Ordered replacement icemaker from PartSelect.com. Upon receipt of part installed part as per the online video. All went well. Whirlpool rep. stated that the icemake works well when the freezer temp. is set at 10 degrees or less.It took appreximately 24 hrs.for the icemaker to fill the bucket with fresh ice. It would hace cost approximately $230.00 or more if I had called a Service rep. to do the job. So I elected to do it myself.
Parts Used:
Replacement Ice Maker
  • William from Piedmont, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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ice maker
well, my problem was the dual water valve. I check the two water valve connectors, one was good ( yellow ) and the other connector (brown) was bad. I tested them both with an ohms meter, of course all power was off. I think when ever there's a problem with not receiving ICE this should be done before replacing the ice-maker for there's a lot of things going on in this area. The Brown Connector releases the water into the ice-tray (that tested Bad with a reading of 257 from ohms meter,and the yellow had a sound from ohms for full contact a good reading. The brown valve was bad.
Parts Used:
Replacement Ice Maker
  • Rozell from Cleveland, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
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Ice maker not making ice
First of all, I do not consider myself very handy. Most of my simple home repair projects include at least 2 trips to the local hardware store and take twice as long as they probably should. So if I can do this anyone can. For once, rather than just blindly throw new parts at a problem I did check the water pressure to the icemaker first and then even tested the icemaker with a multi-tester to determine what was wrong. I had $5.00 mulit-tester in my workbench but had never actually used it before, so I found step by step instructions on another website on how to test the motor and it turned out that one of the circuits in the main motor was in fact bad. Since the motor was around $80.00 dollars and the Whole unit that's inside your freezer is about $120.00 I decided it was best to just go ahead and replace the entire unit rather than just the motor. From what I saw online normally replacing an Ice maker is fairly simple. Remove 3 screws swap the prewired plug along with the metal arm then just reinstall it. Somehow whenever I try a home repair it's never that simple. First of all, our freezer is on the bottom so removing the screws holding the ice maker meant that I had to climb over, around and under the freezer shelves in order to get to the ice maker itself. Also one of the screws is not visible from the front so I had to hold a mirror in one hand while I tried loosening the screw with the other. Since the metal arm that turns off the ice maker is not included in the replacement it had to be moved over. Of course it was stuck, so it did take a little time to get it loose because I was being careful not to bend it and have to order another one. Finally installing the new icemaker meant once again that i was climbing over under and around the basket in the bottom level freezer. There is probably an easy way to remove the entire drawer but I couldn't find the release tabs so when just pulling harder on the drawer didn't work, I thought it best to just work around it. Still all in all, not a difficult job, just a little time consuming. The guy in the video did the swap in about 6 minutes, it took me about 45.
Parts Used:
Replacement Ice Maker
  • JOHN from SAINT PETERS, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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The ice maker was leaking into the holding container and had black chips of paint or plastic from the inside of the icemaker
Installation was really easy since the replacement part was identical to the OEM part. Removed the three mounting screws with a nut driver. This allows one to remove the icemaker from the wall and disconnect the wire harness plug from the icemaker. I never unplugged the harness from the rear wall of the refrigerator. Put the new icemaker in place, making sure to place the water fill tube in the proper hole. Plugged the wire harness into the new icemaker and tightened the three mounting screws. The icemaker worked perfectly from then on with clean ice cubes and no leaks.
Parts Used:
Replacement Ice Maker
  • Gerald from Waukesha, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Will not make ice
Replaced ice maker, both sets water valves and water filter. And will still not make ice!
Parts Used:
Water Filter Dual Outlet Water Valve Kit
  • Bruce from Unadilla, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Left door light switch lost its spring
Unplugged appliance. Using a small putty knife I moved the switch out far enough to grab it with pliers. Moved wiring to new switch and pushed into place after testing.
Parts Used:
Door Switch
  • David from Fairfax, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Part Where Ice Maker Arm Fit In Broke Off
Took ice maker out all together we removed 4 to 5 screws had to remove axel to get the broken piece out and new one in my husband said it was easy in and out in about 15 minutes saved about 150. 00 Thanks partslect
Parts Used:
Water Fill Cup and Bearing
  • Yvonne from Worthington, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the JCD2389GES
736 - 750 of 860