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Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
46-60 of 942
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overload relay switch/bad compressor--buzzing sound, ends with click, retries

  • Customer: Nathan from Garland, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 15 of 18 people found this instruction helpful
Remove back cover. Disconnect power. Pull out overload switch off compressor. Remove capacitor. The overload switch i ordered came with instructions. What took the most time was figuring out if i dared installing it the way i thought best. The instructions, in my instance, were incorrect. My overload switch didn't have a terminal #1. Long story short, i looked at the circuit diagram it came with, and based on process of elimination based on terminal sizes, I put it together. But the instructions weren't accurate. All in all for the average DIY, not a bad repair at all. I am still afraid that my problem is the compressor, b/c even after the new part is installed it still occasionally tries starting but can't, and keeps retrying until it does. It is either a faulty relay switch or a faulty compressor. We'll see which one wins.

Freezer condenser frosting up - 2nd ADC purchased

  • Customer: Edward from Landing, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 14 of 15 people found this instruction helpful
This is the 2nd time I replaced the ADC, the freezer condenser was frosting up again and wouldn't keep the freezer or refrig cold. 1st part only lasted 6-months. The simple fact is that the ADC used in the Maytag as well as others is under designed; I purchased 2-this time, 1's a spare, and you know it going to need to be replaced again. Sadly I'm stuck with this Refrigerator for at least 2-years before I buy another, it's only 5-years old. From my experience (with other Maytag products I've purchased recently) I'd never buy another Maytag product, ever! Since Whirlpool bought Maytag, I'm taking Whirlpool off my list too. Thanks Partselect for such a speedy delivery on the part everything back to normal, at least for now, wished I knew how long this ADC will last?

Motor for turning coil that ejects the ice detached from the ice enclosure due to cracked plastic on the enclosure.

  • Customer: John from Virginia Beach, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 15 of 18 people found this instruction helpful
1. Removed ice bin.
2. Removed vertical panel next to ice bin by sliding two top supports off of support posts and pulling the panel out and up.
3. Removed screw on left side holding ice enclosure in place.
4. Pull ice enclosure out about six inches and tip back end down exposing electrical connector.
5. Detach the electrical connector by pressing the release tabs on the top and bottom of the connector.
6. Removed ice eclosure by pulling it up and out.
7. Detached motor (4 screws) and relay (4 screws) from plastic enclosure. Make sure to keep track of screw positions since they are not all the same size. Use same positions to reassemble.
8. Hold shaft of motor with needle nose vise grips and remove the "U" shaped end piece by turning it clockwise. A sharp rap with a screwdriver handle breaks it loose. Pay attention to the orientation of the washer under the "U" shaped piece (the raised inner edge next to the shaft goes against the "U" shaped piece.
9. Attach the motor and relay to the new ice enclosure paying attention to the screw position.
10. Put the washer on the motor shaft (raised side up) and screw on "U" shaped piece (counter-clockwise).
11. The rest of the installation is a reversal of the removal process.

Ice stripper broken on ice maker

  • Customer: Kenneth from New Braunfels, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 15 of 19 people found this instruction helpful
I unplugged the fridge. Loosened the 2 top screws on the ice maker and removed the lower screw. I disconnected the wiring harness and removed the Ice maker. I removed the plastic timer cover in front. I then loosened the screws on the face of the ice maker and removed the broken ice stripper and replaced it with a new one. Re-tightened the screws on the face, installed the timer cover, plugged in the wiring harness, re-attached the ice maker. Plugged the fridge back in and walla, it was making ice in 30 minutes!

Door flap not opening correctly and noise when pushing button for water

  • Customer: Charles from Allen, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 12 of 12 people found this instruction helpful
This repair was relatively easy due to the instructions provided and took about 15 minutes. Originally, I had bought a door flap thinking that was the problem (a small plastic piece on the flap had broken off) but after replacing that the assembly still would not allow ice flow. I then purchased the kit including solenoid and the repair worked. I had a bad solenoid all along. My suggestion is to replace the entire kit rather than one part as it is likely all parts need replacement.

Ice dispenser acting irradically

  • Customer: Greg from Highland Village, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 15 of 21 people found this instruction helpful
Simple to fix. Watched the video and noted what to do.
Replaced the control board, solenoid, and limit switch. Woks like new!

the water dispenser would not shut off quickly

  • Customer: Ludwig from Pleasantville, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 12 of 13 people found this instruction helpful
Pull out fridge and unplug
Remove drip tray from dispenseer
Unscrew face plate (star bit) 2 screws
Carefully disconnect wire strap from faceplate controls
Unscrew dispenser from chute - 3 screws and one is hddend next to actuator.
Carefully disconnect another wire strap to remove unit.
Remove actuator pad
Remove limit switch (i small philips screw)
Replace switch & pad
Re-assemble

Neither the actuator pad nor the limit switch appeared broken or worn but it appears to have solved the problem.

Not a terribly complicaed repair but you need to take care not to damage anything as you take apart. More work than just changing a filter or bulb.

Ice maker over flowing

  • Customer: ben from manhattan, KS
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 12 of 15 people found this instruction helpful
My ice maker was overflowing and i realized that it was the water valve that needed replaced. unscrewed 1 nut, unhooked 3 water lines, unhooked electrical components and re-installed in reverse order. took about 10-15 mins.

Ice Maker selnoid malfunctioned.

  • Customer: Robert from Kokomo, IN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 13 people found this instruction helpful
I called PartSelect and was greeted by a real live person instead of a recording. The lady was very helpful and kind. We decided on the part that I needed, and it arrived to my home in less time than she said it should. I completed the repair with the instructions provided in just a short time. My experience with PartSelect was positive, and it reminded me of the way businesses used to be. I highly recommend them.

burnt out bulb

  • Customer: THOMAS from STOW, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 25 of 55 people found this instruction helpful
took cover off, installed bulb.
lost the owners manual,
part select's schematics were very helpful
thanks

No water in door or icemaker

  • Customer: Eric from Menan, ID
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 13 of 19 people found this instruction helpful
From the beginning I have never had good water flow in the door and ice cubes turned out funky. I tried replacing the filter once with hardly noticeable change. The change I did see was $35 less in my pocket. So I bought a filter bypass plug and it now works like a champ. I have well water so I trust its quality and I am very satisfied. I would describe how I did the repair but if you don't no how to change out the filter you probably shouldn't be trying it.

No water to icemaker

  • Customer: Philip from Mission Viejo, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 10 of 11 people found this instruction helpful
Easy to diagnose problem because there was water to the water dispenser but none to the newly installed icemaker. Originally did attempt to clean the solenoid but found the plunger assembly damaged.

New part arrived sooner than I thought it would. Takes about as much time to remove the lower vent cover as to replace the valve. Remove the electrical plug from the wall, valve off the main water supply, remove lower vent cover, disconnect the supply hose from refrigerator valve assembly, remove one hex head mounting screw and you have both water valves in your hands. Identify the valve the supplies water to the filter and the one that supplies water to the icemaker/water dispenser. Then confirm which plastic water supply line goes to the water dispenser and which goes to the icemaker. Hose diameters are different but it is good to know. Disconnect the plastic water supply lines from both the ice dispenser and the icemaker portions of the valve. Replacement solenoid valve does not have thread on type compression fittings. Snip about an inch off of each hose and then press into the appropriate valve orifice.

Making sure the plastic supply lines do not get crimped, remount the valve assembly, reattach the supply hose, valve on the water and check for leaks. No leaks, reinstall dust cover and plug the refrigerator back in.

Move the unit back in place and then take a long deserved beer out and have a celebratory toast for a job well done.

Fridge stopped working

  • Customer: Dan from Sumner, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 10 of 11 people found this instruction helpful
I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used what he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.

Freezer Door Seal Leak

  • Customer: Nancy from Dallas, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 9 of 9 people found this instruction helpful
Installing the seal was fairly easy. the seal as arrived from vendor was very deformed. It came with no instructions. I was able to use a hair dryer to heat the seal and soften the rubber. While softened I pressed the seal into the frame. It slowly began to hold and take shape. Some areas where the seal had been folded in the carton took foam filler to hold into position.

Fridge stopped cooling, freezer still cold... Saved $250+

  • Customer: Cory from Birnamwood, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 9 people found this instruction helpful
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.
All Instructions for the JCD2389GES
46-60 of 942