Removed the rest of the broken retainer plug. Part number was on the top of the plug. Went to Partselect.com looked up the part and ordered it. The right part (important) arrived in a few days. I put the arm back in place, screwed in the new retainer plug and we were back in business. Cost of part about $5.00. Price of not having to share in cleaning the dishes, priceless. Any future problems with any of my appliances, this is the first place I'll look for the needed part.
actually my wife did the repair. she unsrewed the water sprayer and removed it, then unscrewd the star key screws and then replaced the seal. she put everything back the way it was and it is now ready to use and we no longer have the problem. just a suggestion...if you take some baking soda and some vinager you can clean the drain out. just simply poor in the soda and then the vinager.and it will fiz cleaning your drain.
Pulled off the old valve using a crescent wrench and screw driver. The replacement part was a 100% exact match. Slapped on the new valve and that baby was water tight. $50 on a new valve is a lot better than $500 for a new washer.
Partselect.com was so easy to use and find the right part. Way more helpful than whirlpool's site, but that's not surprising seeing as they have an "authorized repair technician" page.
first I removed lower basket. then removed lower sprayer attached to pump housing by unscrewing the cap by hand. the I removed the pump cover . there were six alan screw two of them were missing causing the failure of the seal spraying solution at the door. replaced the pumpseal working backwards until everthing was replaced.
The wash arm retainer nut broke in half and the wash arm bearing ring was completely worn away.
I simply unscrewed the remainder of the wash arm retainer nut, removed the wash arm bearing ring and spray arm bearing ring and replaced them; No tools were required. At the same time I decided to replaced the upper wash arm with a kit from Part Select. This did require the use of a philips head screwdriver. The job was real easy and accomplished within 1 hour.
Dishwasher made a crunching, grinding sound and then stopped working.
I followed the video available on partselect.com and was easily able to follow step by step the process of removing and reinstalling a new Drain and Wash Impeller and Check Ball.
Turned off electricity. Removed the interior door cover. Removed door switch. Replaced switches & reversed process. By the way - I am a woman & diagnosised, ordered part & fixed it myself - I have no experience in this field. THANKS for all your information on your site.
Removed the old mount from the upper rack. Removed the broken stem from the old mount that was attached to the arm. Attached the new mount to the spray arm. Attached the mount and arm to the rack.
Peg on the mount where the upper washer arm broke.
Removed 2 screws that held the old mount and washer arm in place, new mount was very easy to install, it snapped in, only one screw needed, remounted the washer arm and the job was done. I was really impressed with the ease of ordering and how quick it got here (3 days), also the scematics you have online are very helpful. I printed them out since I don't have the owners manual any longer, they're very helpful in matching up and ordering the right part which saves a lot of time, also I like the way you can just search by model number and appliance name to find the right parts, makes the entire process really easy. I know I will continue to shop here when the need arises. It really cuts down on expensive repair costs.
removed two hose clamps and old hose. slid new hose on existing fittings on dishwasher drain and disposal and tightened hose clamps. Turned it on for test run.
