HTS17GBSARWW Hotpoint Refrigerator - Instructions

Unplug the refrigerator removed the condenser/ compressor cover back bottom on fridge, remove the relay from the compressor took off the two wires, replace with new relay

after watching how easy it was to get to the evaporator fan motor on u-tube, I took out the motor to inspect it......the motor had about 1/8 inch shaft end play and a slight amount of play on the shaft, the rubber grommets looked OK.....I then put it back together......since the motor was the only moving part in this location I figured it had to be the part making the noise, so I ordered a motor and 2 grommets …...the replacement motor also had 1/8 inch end play on the shaft, but no play on the shaft....I installed the new parts and it has been a week now and no noise.....SUCCESS!...….the shaft on the motor protrudes from the motor, and the fan is mounted about 1 1/4 inch away from the bearing in the motor and the fan is unsupported, so I ASSUME that the slight amount of play on the shaft caused some harmonics which caused it to make noise some of the time, but not all of the time......

Repair was not done using th part shipped. We went with the guide of the parts on the refrigerator. It would have helped if we could communicate (email or verbally)( with your parts center to verify the part we were ordering or on how to install it. We could wait for few days for a response. I am still waiating for instructions to return the part. It was a futile effort on both sides.

Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.

I followed your video and completely dismantled the refrigerator evaporator motor, fan, brackets, and grommet, I completely cleaned the refrigerator including the cooling coils. I then ordered the evaporator motor ,fan, grommets, lid bumper, and brackets. The order would take a week to arrive. In the meantime I cleaned and reassembled all the old parts, waiting for the new ones to come. Guess what! The refrigerator was quiet as a mouse. I really did not need the new parts, but I kept them anyway just for good luck. Not bad for a refrigerator that's twenty four years old.

Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.

First unplug freezer and empty contents, then remove the screws from the air deflector, carefully remove styrafoam air deflector block then remove back panel for easy access. Fan will be easy to switch out from there. I highly recommend the You Tube video which is where I got my basic instructions.

Replaced temp controller

Remove ice maker and all of it's accessories in order to remove the panel covering the fan. Don't drop the screws!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!

The video that was attached to the part order was good, but not exactly the same as my unit. One thing I recommend is that you cover up the drain below the evaporator coil with a piece of paper and tape it down, because as I was putting the motor back I dropped a screw and it fell down the drain. So I had to go buy a new screw.
Give the cost of a repair man coming to fix a refrigerator that cost only $450 to begin with, doing this repair was well worth my time. (But I also had another refrigerator to move things to and could take my time and wait while they replaced the faulty part they shipped me.)

I first washed old shelf to make sure glass will easily slip out. Installed old glass and replaced.

I ordered the new part from PartSelect and it was delivered very quickly. I removed the part from the box, laid the old glass shelf inside if it and placed it in the fridge. No tools required, and then slid the vegetable drawers into it and replaced the food. Very satisfied with my purchase experience.

Find a video on youtube. Remove 6 screws. Pull the Styrofoam part up before removing the panel. Unplug and Remove the fan assembly.
You will need a NUT DRIVER to take the bracket off the backing plate.
I ordered the red grommet and the red bumper. You need TWO of the red grommets if that is the problem. My freezer was about 8 years old, and the grommets were worn and compressed, the bumper was not. Replacing these parts DID NOT FIX the problem. I needed a new motor.
I probably disassembled and reassembled this stuff about 7 times before I got all the parts and tools. Each time I had to unload the freezer.

Was only two screws after that carefully took the part away unplugging the wires at the same time was plugging in to the new part and was done after 5 or 7 min

Pop out switch, pull wires, attach wires to new switch and pop back in. Easy smeasy!