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DW860A Jenn-Air Dishwasher - Instructions

All Instructions for the DW860A
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Leaking from the dishwasher on left side
Took off the float, the jam nut was hard to get off, we ended up breaking the bottom piece of the float to get it off, but that was okay because we had a new float. The new float went on real easy and the jam nut went back on real easy. The foam insulation strip was real easy to get off we got a good hold of one end and striped it off slowly so there was nothing left on the door, then we cleaned the surface and put on the new insulation strip. We ran dishwasher to test it and there was no leak. Awesome. Cheap and easy to repair. We were impressed.
Parts Used:
Inner Door Foam Insulation Strip Float Assembly
  • Theresa from Zimmerman, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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soap dispenser woyuld not open
removed inner door panel. tested ythe Wax motor that operates the soap dispenser latch. It tested OK so I removed dispenser assembly. replaced the worn plastic parts and reinstalled the inner door panel.
Parts Used:
SLIDER Soap Dispenser Pivot
  • Louis from Tarzana, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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Door would fall open
Removed four screws on bottom plate. Located repair site on outside of cabinet. Had to hook spring on bottom rear plate by brail. Then attached linkage to spring and ran stiff wire through linkage to raise it above arm. Called a man with stronger but larger hands had him stretch the spring while I guided linkage over arm and into the slot using the wire. Removed stiff wire with needle nose pliers and reassembled front plate.
Parts Used:
Door Spring Linkage
  • Margaret from New Orleans, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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Reservoir was leaking past the 0-ring and out the front of the door
After removing the parts so I could get at the o-ring, I replaced the o-ring and restarted the dishwasher. Water was still getting past. Maybe has something to do with the difficulty of tightening around the short shoulder near the o-ring. To overcome the problem I applied a thin layer of Marine Goop under and over the o-ruing and reassembled the parts. Now no leaks.
Parts Used:
Reservoir O-Ring Soap Cup Door Latch and Gasket
  • CHARLES G from OKEMOS, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 8 people found this instruction helpful.
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original basket fell apart
threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks
Parts Used:
Silverware Basket - Gray
  • D from Villas, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The soap dispenser door would not open
I used a torx driver to remove the seven screws holding the inside door panel in place. Flipping it over exposed the dispenser mechanism. There were two hex nut screws holding the whole assembly in place and two wires attached to the wax motor. As an afterthought I had ordered the sealing grommet for the latch, and as it turned out, the main problem with the sticking latch was that the grommet had worn out and allowed the hard soapy water to leak into the slider assembly and build up a hard crusty residue that had helped to ware out the old wax motor. After completely disassembling all of the parts, I scrubbed the residue out of the housing, replaced the slider, latch, spring, and grommet. Next I snapped the new wax motor into place and connected the two wires. The whole thing went back in place and the two hex screws went back to hold it all together. Finally, the seven torx screws went back to put the door back together. The whole repair went without a hitch.
Parts Used:
Dispenser Door Latch Grommet Detergent Dispenser Latch - White SLIDER Wax Motor for Detergent Cup Actuation
  • David from Elgin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 6 people found this instruction helpful.
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We had to replace the soap dispenser door because it wouldn't open during the wash cycle.
Open the soap dispenser door. On the top right side, there is a round pin holder. Take a small brad or nail and knock the pin out from right to left. Hold the door in place and after the right side pin is out, carefully slide the door up and to the right in order to remove the pin and spring from the left side slot. Notice how the spring is inserted in the slot as it has to go back in exactly as it came out. (short end first. Long end last.)

Put the spring on the left side pin and reinsert the door into place and then tap in he right side pin.

You're done but you won't know that until you run the dishwasher and if the dispenser door is open
at the end of the wash cycle, you did good. If not you have to reinsert the spring properly or buy a new spring if you've damaged the old one.

Good luck.,

RBM
Parts Used:
Detergent Cup Lid
  • Robert from Hamlet, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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The pins on the soap dispenser somehow became disengaged and lost in a wash cycle.
It was difficult to use the guide provided online to determine what position to place the spring in. Finally I realized that the spring had to be placed with the tip that sticks out against the wall of the dishwasher to make the spring action work. The long and short pins were not a problem. How to place the spring was the main problem, but I finally figured it out. I did not need any special tools to accomplish this. I just used a kitchen knife to push the short pin into place.
Parts Used:
Short Dispenser Door Retaining Pin Hinge Pin Detergent Cup Lid Spring
  • Coralie from Centennial, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
6 of 9 people found this instruction helpful.
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scratched up and dented front panel on dishwasher
We are planning on selling our home and trying to spruce it up a little. We have an old dishwasher - probably 18 years old and it works just fine but the front panel was banged up and scratched. We were actually planning to buy a new dishwasher because it looked so bad until I found out you could order a replacement for the front panel. It was a great and less expensive alternative to buying a new dishwasher. Easy to order and the part got to me in just a few days. Thanks very much.
Parts Used:
Front Door Panel Insert
  • Patricia from Baltimore, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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wheel axle broke on one of the 4 wheels that supports the top rack
I followed the directions in the dishwasher manual how to remove the top rack of the dishwasher, basically removing the stops on each side, and I set the rack on the counter. I replaced both sides even though one had not yet broken. To replace the part, 5 screws had to be removed; I used an allen wrench. The replacement location of the part was pretty obvious once the screws were removed. The inside of the plastic piece that was opened in the process of removing the defective part was dirty so I took some time to clean that out before attaching the new part. The actual unscrewing and attaching the new part probably took 10 or 15 minutes per side. It took a few tries to get the height adjusting lever to move freely before I tightened the screws. The rack works great now.
Parts Used:
Tub Wheel - NOT a Rack Wheel
  • Helen from Camas, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
6 of 9 people found this instruction helpful.
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leaking door- Dispenser Door Latch Grommet
Myscanning other reviews i saw mention dishwahser developed a small leak on RHS of door. I assumed the door gasket and planned to order that. On of the dispenser gromet which is only a $5 part so ordered that as well. I first replaced the door gasket which is an easy 10 mins job and ran the dishwasher again, but it still leaked.

I then removed the 7 torx screws on the door panel which came away easily. It was obvious that water was in there, so i removed the two screw on the dispenser with a nutdriver to replace the grommet. This process took 20-30 mins. After reassembly the leak was gone.

Without the comments on the website i would never have thought of the disepenser as source of the problem.
Parts Used:
Door Gasket Dispenser Door Latch Grommet
  • Peter from San Jose, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Detergent cup was leaking and the detergent just dripped down the side of the door.
Took out the pins that hold the detergent cup on, beginning with the side without the spring. Make sure you check how the side with the spring is installed before you take it out. If it's not done right when you put the new one on the lid won't spring open. Then installed the new detergent cup lid. Easy as pie and it would have cost $50 to just have someone come out to look at it and this cost $12. Can't beat that!
Parts Used:
Detergent Cup Lid
  • Susan from Sidney, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
5 of 6 people found this instruction helpful.
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Spray nozzles broken
This is the second time I've purchased parts from PartSelect.com. Actually called Lowe's parts hotline and got disconnected three times. Went online with PartSelect.com and purchased the items within 5 minutes. Parts arrived within 2 days. Will definitely be purchasing parts from PartSelect.com again when needed!!!
Parts Used:
Spray Arm Support Nut Jump Up Spray Nozzle Split Ring Seal Lower Spray Arm Support Center Spray Nozzle Extension
  • EVERETT from CALLAWAY, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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The lower wash spray arm no longer rotated.
I used the parts blowup diagram on PartSelect.com and dissasembled the bottom wash assembly. Carefully examining how the washer arm rotated, I determined that the spray arm support nut had broken. The extended top of it has broken off. This nut, when tightened, allows the spray arm to rotate freely. In trying to diagnose the problem, I had even removed the motor assembly at the very bottom. When I reassembled it, I apparently did not seat the gasket well and did not tighten the bolts well, so when I tested the washer, water leaked out the bottom. So, I had to dissasemble it all again and properly torque the bolts. So, I really created another problem during the diagnosis.
Parts Used:
Spray Arm Support Nut
  • Stephen from Hamden, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Water wouldn't reach top rack to clean dishes
I hand screwed the pieces together and screwed them by hand into the proper location in the dish washer. I turned on the dishwasher and it worked !!!!

My dishwasher hasn't been working for 6 years because of this broken part and I couldn't afford the house call of a tech. When I found your site I realized I could do it myself !

ALL HAIL PARTSELECT.COM!!!!!!!!

Thanks to your diagrams and easy to order parts I am a happy homemaker !!!!!
Parts Used:
Spray Arm Support Nut Lower Spray Arm Support
  • LuKaye from Salt Lake City, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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All Instructions for the DW860A
76 - 90 of 548