DSS25MGSCWW General Electric Refrigerator - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Freezer compartment would freeze sold so the fridge would go warm.
Emptied the fridge and freezer. Unplugged it and in so do doing defrosted the freezer coils. Replace the listed parts, for they were right there easy to get at and replace. Between the three of them we had an 80% chance of getting what was wrong. The freezer and the refridgerator are both working just fine. No more warm milk.
Parts Used:
-
Michael from American Fork, UT
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Pliers, Wrench (Adjustable)
76 of 92 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Simple
Parts Used:
-
Laura Beth from Mandeville, LA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers
76 of 99 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Getting ice but not water from the dispenser
On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com
Parts Used:
-
Gary from North Salt Lake, UT
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers, Socket set
75 of 98 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.
Parts Used:
-
david from colleyville, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver
62 of 68 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Recessed door on ice dispenser would stay open causing the freezer to frost up
I inserted the tip of a very small screwdriver from a eye glass repair kit into the three small holes under the panel near where the ice is dispensed. I never would have known about this simple procedure if it wasn't for the feedback you post from your parts cumtomers. Once I did this the front panel with the buttons on it poped off and it was just a matter of removing a few screws at that point. The wires from the new solenoid easily plugged into the board on the front panel. I would recommend changing the screws at the same time. The old one's worked but they were rusty. I feel the solenoid was my only problem but I changed all the parts in between the dispenser door and the solenoid just to be sure.
Parts Used:
-
Turcotte's Housing Service, In from Newmarket, NH
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
70 of 92 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Will not dispense water
The Top Filter Housing on this refrigerator contains some sort of Excess Flow Check Valve to prevent water flow if there is no filter installed. When the spring on this valve weakens over time, the valve closes unnecessarily with normal flow and chatters. This sounds like a woodpecker hammering on the side of your house and water flow is almost non-existant. You may have heard the same thing after you changed the filter if there was air in the system. The noise stops and you have normal water flow once the air is vented out of the filter. If you start hearing this noise unprovoked (filter has not been recently changed), the Top Filter Housing needs to be replaced. To replace this part, you will need a 1/4" and 5/16" nut drivers or sockets and two 1/2" open ended wrenches. You might also need plumber's putty. Shut off the water and have a bucket ready to drain the water into. Remove the lower cover from the back of the refrigerator. Disconnect the two hoses going to/from the top filter housing. One is connected to the main water line, the other is connected to the Water Fill Valve located in back of the refrigerator on the bottom left corner. Un-screw the cover plate from the back of the refrigerator and pull the plumbers putty out (can be re-used if still pliable). On the inside of the refrigerator, pull the plastic cap off the Top Filter Housing to expose the two screws holding it in place. Remove the two screws and pull out the Top Filter Housing with Tubing. Replacement is the reverse of what you just did. If the tubing is a little short, you will want to unbolt the Water Fill Valve from the refrigerator prior to re-connecting it to ensure a water tight connection.
Parts Used:
-
Thomas from Leland, NC
-
Difficulty Level:Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Nutdriver, Wrench set
62 of 75 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice buildup in the door of freezer
Pulled the ice/water control panel off using the three holes under the lip. Pops off pretty easy. Next came 4 screws holding the chute for the ice. Two bottom screws were very rusty, top two look brand new. Watch the wires. Replace the solenoid assembly by unplugging wires leading to the board, then removed the plunger over the top of the hook on the far right. Went ahead and replaced the dispenser door assembly or flapper. Plugged refridge back in and pressed the ice dispenser handle and listened for the solenoid to cycle. Perfect. There is a little delay before you hear the flapper fall into place. Saving rest of parts just in case they are needed next time.Thanks to everyone who wrote in to show how easy it would be. No telling how much a repairman would have charged me.
Parts Used:
-
Walt from Alabaster, AL
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
66 of 88 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The evaporator fan motor stopped running, freezer was warmer than normal
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
Parts Used:
-
David from Romeo, MI
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Pliers
65 of 87 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
dropped something on the light switch and it broke off
we just pried out the old switch and pulled it out the rest of the way with a pair of needle nose pliers. Pulled off the wires on the broken switch and reattached to the new one and just slid/clicked it back into the hole.
Parts Used:
-
Lorinda from Dallas, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Pliers, Screw drivers
57 of 63 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Clicking noice from the motherboard
After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.
Parts Used:
-
John from Greer, SC
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Pliers, Screw drivers
56 of 60 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
refrigerator/freezer defrosting completely for no reason
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!
Parts Used:
-
John from Yucca Valley, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers
53 of 55 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice maker failure due to chunks of ice building up in tray
My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever
Parts Used:
-
Terrence from Escalon, CA
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver
62 of 83 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water Leaking @ Quick Releases (Blue and White)
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.
Parts Used:
-
randy from vancouver, WA
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Screw drivers, Wrench set
57 of 70 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
ice dispenser would not turn
It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.
Parts Used:
-
Bill from Corona Del Mar, CA
-
Difficulty Level:Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers
61 of 83 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Plastic circle rotor at back of ice bucket kept breaking into smaller plastic pieces that mingled with the ice and each time you got ice you had to check for plastic pieces.
Purchased new auger & bucket assembly and just put it into freezer and tossed out the whole defective bucket / auger assembly. It would have been too difficult to just replace the plastic disk / rotor at the back of the ice bucket; also soo expensive if a repair person were involved. Suggestion: make the back disk / rotor plate of more break resistant material, i.e. metal of tougher plastic. Thank you.
Parts Used:
-
Robert from Kalamazoo, MI
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:15 - 30 mins
53 of 59 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!