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Models > A9700S > Instructions

A9700S Maytag Washer - Instructions

All installation instructions for A9700S parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the A9700S
1-15 of 642
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water leaking from around center shaft below fixed tub

  • Customer: douglas from bonita springs, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Socket set
  • 468 of 478 people found this instruction helpful
My washer is 5 years old and water began to leak on the floor. I took off the front panel and filled the tub. Water did not leak immediately, but after the tub filled with about 3-4 inches of water, the water began to leak from a rubber washer between the fixed tub and the drive shaft. I looked online for exploded diagrams of Maytag washers, when I came across your site. By looking at your diagrams, I determined what parts I needed and ordered them. The parts arrived in 2 days, and I installed them. There were no leaks and it cost me under $70 (a repairman would have cost at least $250). The only thing I would recommend to those in similar situations, is to purchase a spanner wrench (your site does not sell, but others do). The stem seal and hub assembly is reverse threaded (clockwise to loosen) and is difficult to remove due to tight quarters in the tub.

Drum would not drain and there was a banging noise when the drum spun

  • Customer: Charles from Whitman, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 350 of 186 people found this instruction helpful
I removed the 2 phillips screws on the bottom of the front panel. Then checked around to find the belts were actually below the floor panel.
I pulled the washing machine away from the wall and tilted it bacwards and found the pump belt was off the pully and the drive belt was badly damaged. I replaced the 2 belts which took no tools and about 3 minutes to accomplish then resecured the front panel, pushed back in place and leveled. Complete repair from diagnosis to back in operation took less than 15 minutes.

Cold water valve only opened to a trickle

  • Customer: Brian from El Cajon, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 200 of 210 people found this instruction helpful
I started by unplugging the appliance and then shut off the hot and cold water faucets then I disconnected and drained the hoses. Next, I removed the two screws that held the valve assembly in place. I then pulled the assembly out about 3 inches and disconnected the two wire plugs. The last step was to loosen the hose clamp on the outlet hose and pull off the outlet hose. I reversed the steps to install the new assembly and the total repair took about 10 minutes.

Leaking water

  • Customer: Joseph from Plano, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 169 of 192 people found this instruction helpful
Well, I found the washer leaking water from the bottom a couple weeks ago. I finally got around to pulling off the front panel and ran a couple cycles to see where the water was coming from. Turns out the leak was at the plastic pump that does the draining after wash and rinse.

So I got the model number and googled online. I found Partselect and they had every part I needed. Took me 10 minutes online to find the parts for my specific washer. I couldn't believe how easy it was. Parts came in two days...and this was right before Xmas.

Anyways, changing out the pump was simple. Took 5 minutes to get it off and put the new one in. I decided to change the hoses and elbow siphon break as well while I had the thing apart as those parts were old...but still working well.

Got the washer back together and the floor is dry as a bone. Perfect repair, really easy to do. Hardest part was figuring out how to get the front panel off.

Front load washing machine leaking on floor while in fill mode.

  • Customer: Catherine from Wyandotte, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 141 of 147 people found this instruction helpful
Removed two screws at bottom of front panel and then removed front panel. Then removed two self-tapping bolts (one on each side) holding top panel in place and swung the panel up, out of the way, to expose top of tub and water injection components. Cut off one pinch clamp and loosened screw clamp holding two injector hoses to the injector sleeve. Removed these water injector hoses from injector sleeve assembly which is mounted on top of left side panel upper flange. Replaced deteriorated rubber injector valve, nozzle and the sleeve for the injector (plastic housing containing the injector valve and nozzle). Also replaced deteriorated injector tube seal where injector tube elbow mounts to top of tub assembly. Reinstalled injector hoses with a replacement screw clamp to replace the one cut off. tightened the new clamp and the other, original, screw clamp and checked for leaks. This solved the leakage problem. Secured top panel and re-installed front panel. Hardest part of the task was determining where the leak emanated from but once found and parts ordered, it was a relative snap to fix.

Damper pads wore-out and had metal to metal contact which caused the washer to spin out of balance.

  • Customer: Steven from Rockford, MN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 133 of 152 people found this instruction helpful
1: Disconnected all water and electrical connections.
2: Removed front panel.
3: Disconnected all wires leading from the control panel and removed the top of the washer.
4: Removed the springs that holds the drum down on the damper pads.
5: Flipped washer upside-down so the drum would hang from the bottom of the wash. This made it easy to clean the area since it was full of dirt and ground metal dust.
6: Glued new pads (per the instructions) to the cone that protrudes up from the bottom of the washer and allowed to dry.
7: Lubricated the pads with the provided grease and added additional silicon grease to insure smooth operation.
8: Replaced drive belt.
9: Flipped the washer back up-right and installed the drum springs.
10: Reconnected all wires and attached the top of the washer.
11: Reconnected all electrical and water lines and tested operation.
12: Replaced the front panel.

Washer now runs as quite and smooth as it did when it was new.

washer would not start

  • Customer: Peter from Westbury, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 115 of 146 people found this instruction helpful
To see if the lid switch was the problem I first jumped it out and tried to start the washer. That was the problem. I removed the main controll so I could get to the lid switch. I made the mistake of removing the screws all the way out and the metal clip fell into the body of the washer, no problem since I was changing the drive beld anyway. I realized that you do not remove the screws all the way out, you just have to loosen them and then slide out the lid switch & then replace it.

Washer was dead and would not turn on

  • Customer: Suleman from Canoga Park, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 97 of 108 people found this instruction helpful
Well the washer died and would not turn on in the middle of a wash cycle. Absolutely dead. I disconnected it from power and opened up the front panel on which all the control switches and knobs are mounted. This is removed by unscrewing 4 screws at the top of the washer.

Checked the fuse, and found blown. Replaced the fuse, closed the panel and plugged it in. Still not working. Checked the Check switches and found the Check Switch really limp. Checked with Digital Multimeter and found no continuity at either position. Unscrewed the check switch. Removal and re inspection with DMM of the check switch confirmed it was bad. Opened up the check switch and found contacts were blown.

Installed a new check switch making sure all the connecting wires go in the right places. The wiring diagram in the washer was very helpful in doing so since u dont want these wires reversed. Adjusted the plunger which operates the check switches when the lid is opened to make sure it is not over or under operating the switches. This is done by loosening the bolt holding down the check switch assembly and slidint the whole assembly forwards or backwards till the plunger has just enough push on the switches. This is done to avoid the plunger from exerting excessive pressure on the check switch and the safety switch in lid open or lid closed position. (both switches are operated by the same plunger according to the lid position)

Closed panel cover and plugged the washer in. There u go, it was alive again!

Clothes would come out of the spin cycle still wet

  • Customer: William from Cary, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 88 of 47 people found this instruction helpful
First found out where the belts were by tipping the machine backwards and saw that the belts were intact but extremely loose. Ordered two belts (Drive and Pump) . Re-tipped the machine and in less than three minutes, had installed the new belts. I re-hooked the hoses to the back and the machine operated as if new.

The washer wouldn't start unless you slammed the lid shut.

  • Customer: Richard from Houston, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 67 of 80 people found this instruction helpful
I suspected the lid switch right away. Where I went wrong was in thinking that I had to get to it from below. After going to all the trouble of removing the front panel and detaching the top panel, I discovered that it was located inside the control section at the top of the appliance. It only took a few minutes to remove four screws and gain access to the old switch assembly and swap it out with the new one. One thing to note; the new switch assembly has to be set in exactly the right place along a slotted channel in order for both contacts to be activated properly. It's not difficult to find the right spot, but you have to do it consciously.

The belts were not staying tight enough to agitate properly.

  • Customer: dominic from weirton, WV
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 62 of 67 people found this instruction helpful
Firstly, remove ac power from washer!
After removing the front panel of the washer (two philips screws), I loosened and removed the plastic motor cover and removed three hex head screws holding the motor. Have someone help you tilt the washer so you can remove the belts by "rolling" them off of the pullies (pump pully and motor pully). What I did was use a chemical degreaser to clean the motor base metal channel where the nylon sliders reside. After doing that and letting it dry, I removed the two old
springs. I ended up reinstalling the old springs because they were not stretched and I installed a new spring (total three) on the right side of the mount. A stiff metal rod with a hook on the end will help you install the springs. Squirt some of the included silicone lubricant on both sides of the motor mount channel and exercise the lube. Reinstall the motor and plastic cover over top of motor. Clean hands and clean belts while you have them out, reinstall belts and front cover and you're finished. My wife said it never ran better!

Washer wouldn't spin

  • Customer: Ben from Truro, AL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 75 of 126 people found this instruction helpful
My washer stopped spinning, even though I could hear the motor running. I did some research and found out there was two belts, opened mine up and it was broken. I replaced the belt in five minutes, start to finish. Now it's running like new.

Cycle didn't advance

  • Customer: Glenda from Seaside, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 54 of 65 people found this instruction helpful
Placed a towel on top of the washer.

Using a flat screwdriver, carefully removed black plastic cap from inside the dial. Gently lifted and slid out the small gizmo that held the timer knob onto the front of the washer. Laid the black cap, timer knob, and small gizmo on the towel.

Using a phillips screwdriver, unscrewed the 4 screws holding the front panel. Set the screws on the towel. Placed the front panel face down on the towel.

Removed the old timer by sliding out the three flat pieces that were part of the black coated wires that were attached to the old timer(two top and one underneath). They were hard to detach. Unscrewed the two screws that held the old timer in place. Set the old timer aside.

Replaced the new timer in the same manner as the old one came off. Slid on the three flat pieces, then screwed the timer on. Lifted the front panel and screwed it tightly. Put the timer knob back on and clipped the gizmo to hold it in place. Replaced the black plastic cap.

Discarded the old timer and kept the instructions for future replacements.

For several years the washer has moaned and groaned while filling, and filled slower than when new. It seemed to be associated with the inlet water valves. Then, it began to leak water from time to time, with the frequency and amount increasing.

  • Customer: David from Macungie, PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 49 of 53 people found this instruction helpful
I thought I had only a water valve problem - both the noise and leak seemed to come from the water valve assembly - but I had two. After replaced the water valve (a job which was easy to do as the assembly was easily accessed from the rear of the machine) the moaning stopped but I was surprised to discover that I had a stream of water pouring from under the machine.

I pulled the front panel (two phillips head screws needed to be removed) and raised opened the top assembly after removing two hex screws. (The diagram on PartSelect.com was helpful in understanding what I had to deal with).

I observed the fill action, and found that the water was leaking from the slots in the fill nozzle sleeve, in the water injector hose line. (The new inlet water valves had increased the pressure at the fill nozzle and increased the leak from that point which I had not suspected to be the source of the leaking water).

The basic problem was that the rubber valve sleeve had shrunk in length and was no longer flexible, allowing water to come out of the sleeve slots. I ordered an injector nozzle and valve and installed them in the original sleeve bracket in just a few minutes (two clamps had to be loosened, and the hose sections pulled back to insert the valve and nozzle assembly). (I had also ordered a replacement bracket just in case the old one might break, but it was not the correct part and the old one was fine.)

I checked for leaks and closed up the machine. Problems solved! It is now both quiet and leak-free.

(Moral, open the machine and check the nozzle for leaks - even if you suspect only the water valve assembly. The nozzle valve is located above the water valve and its leaks drop onto the water valve, making it look like the water valve assembly is the source of the leak.)

Water leak noted on floor at front of washer and at sides

  • Customer: Jeff from Moorpark, CA
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 49 of 56 people found this instruction helpful
Occasional noted leak became worse and I had a repair service out. Incorrect detection of outer tub seal made so cancelled them and read comments about raising the top. Did so just at start of a rinse cycle to see soapy water shoot from top of syphon break then continue to dribble out through tub empty process--this is what had cause the water to flow down the interior drain hose and out through the side and bottom near the pump.

Ordered all the parts shown here and they arrived just in time for planned work. Did not need or use the clamp and gasket purchased as the gasket was included in the break package and I really like the old-style clamps much better.

Replaced the break and the elbow and put it back together. Things went south on a rinse as water shot out the back hose at the new elbow. I had not realized the size of the new elbow was smaller than the original. Went back to the old elbow but it bothered me that it would still move when the 4 assembly bolt-screws were completely tight.

So far this seems to have worked. There does not seem to be any leaking at all. For those who read this, the job could be done in about and hour for less than I spent if you observe and diagnose properly. It appears that the washer at the end of the Syphon Break wore out and that is what caused the leak.

Thanks much to PartSelect for being in business and to all the posters on this site for helping everyone to get these things done right!
All Instructions for the A9700S
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