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Washer wouldn't enter the spin cycle. Clothes wet at end of wash cycle.
Open the door. Pull the clamp off of the boot (locate spring at bottom). Peel back the boot on the right side so that you can get to the door lock and switch assy. Remove the 2 screws in the front that hold in the door lock and switch assy. Remove the wires from the old assy. Transfer the wires to the new assy. Screw in the new assy. Refit the boot and clamp. give it a try.
Both shock absorbers for the tumbler had broken off
The repair itself was simple; it was the original design of the washer itself that made it time-consuming, because of the tight spaces involved. Basically, all you have to do is remove 2 plastic pins, take out the broken part, make sure you have the new part facing the right way, and put the 2 plastic pins back in. Should take 2 minutes if there are not other machine parts in the way!
First, I unplugged the unit, then took out the hold down screw. Next I took off both snap rings and layed towels down. Pulled off both hoses. Finally reattached in reverse order. I did not have the problem of others with the snap rings they came off easy and went back on easy.
I unplugged it from the outlet, undid the two screws from the top, then slid it off, opened the door and undid the two screws from the door switch lifted it out relaced it with the new one, screwed it back into place, replaced the top, plugged it back in and away it went. Garry
repair wasn't too difficult, hardest was raising the drum to engage the springs.
Steps I took:
remove the rear and front (bottom) covers. To remove the rear cover, I went ahead and took the hoses off. The bottom cover needs a good tug once the two screws are removed.
Once both covers were off, it was obvious what had to be replaced. Pushing the notch on the shocks, removed both top and bottom pieces. Then I used books to lift the drum so that i could attach the new springs. Removed the books, installed the shocks from the top to the bottom.
Went ahead and removed the coin drop, cleaned it out, and reattached. Ran the washer two cycles to confirm the vibrations were gone. Loaded it up with towels (seemed to cause the worst vibs) and it was quiet.
Inlet valve leaked water from supply line(s) back into washer.
Pulled washer electrical plug from receptacle. Unscrewed hot and cold water inlet hose connectors. Removed screws retaining backplate. Removed back plate. Removed two screws connecting valve assembly to frame. Pulled two spade electrical wire connectors from valve assembly. Opened hose clip securing hose on outlet side of valve assembly, using pliers. Pulled hose from valve assembly. Valve assembly now free. Reversed above with replacement valve assembly.
The drain pump was easily acessible at the front of the washer. There were only two screws to remove. However the two clamps holding the in/out drain pipes were a bit tough to release. When installing the new part, it made it easier to attach the drain pipes first before reattaching the two screws. We were able to get one clamp on fairly easily but the other we finally gave up on and put the old fashioned screw-type clamp on. It worked fine.
PartSelect had the part in stock, shipped that day. The part was delivered the next day, my wife had it installed and working when I got home from work.
I had called a repair man; and fortunately he never returned my call. After reading many of the reviews involved with the same problem, and wanting to use my washer, I decided it was easy enough to give it a try. And so it was. 2 screws in back removed the cover; and 2 screws in the front of the washer permitted the removal of the affected part. Removed three "plugs" from old; put them on the new part; replaced it back in the washer, and replaced the two front screws, which held it in place. Replaced top, securing with the two screws. And surprise - surprise -- the washing machine was working again! Your reviews were so helpful and encouraging --- that this really old lady decided to try it --- and like they all said "It was really easy to fix."
The knob stayed in my hand when I pulled it to start the washer.
First the part arrived withing 2 days! I used pliers to pull the old knob assembly (minus the knob which had broken off) left in there. I inserted the new one and turned it and voila! Less than 3 minutes. My washer can be used again. And, as I am an old lady with arthritic fingers and could do this so fast, anyone can do it.
I began by removing the seal from the exterior lip of the machine housing. I took a razor and removed any rubber and adhesive that remained on the unit.
Next, I remove the boot from the soap dispenser tube (located at about 11:00 of the opening) with a needlenose plyers. The manual recommends flattening a 3" copper pipe to fashon a tool to release the "bread tie" fastener. I can see why but patience with a needlenose sufficed.
I pulled the boot down from the tub housing (with much force) exposing the band that holds the boot in firmly. I one pull, both pieces came out. I could tell getting the new one is was going to be a chore.
I cleaned the area and after about 40 strenuous minutes of getting the new boot onto the tub, only a couple things remained. Even with help, be prepared to dedicate hours of frustration getting the band around the boot securing it to the tub. The working space is minimal and the task is virtually hopeless to slightly possible.
Once that's taken care of, you may feel like you can accomplish anything. The rest goes up in the order it came out. Make sure you slide the boot up as far up the soap dispensing unit as possible before securing the bread tie clamp.
Run the seal around, close the door and have one of you kids clean up the work area (and mop the blood, sweat and tears from the unit and the floor.
20 cents in nickels destroyed pump. Pump vibrated violently afterwards.
1. Removed bottom cover - torx driver and drill adapter. 1.5 Unplugged machine and disconnected electrical supply to old pump. 2. Removed flexible hoses with wrench. 3. Removed pump base from machine with torx driver - the hard part as small hands are needed 4. Connected new pump to machine base with torx driver - hard again. 5. Connected hoses - wrench 6. Connected electrical supply and plugged in. 7. Tested pump - very quiet again. 8. That's it! Don't pay a service guy $250 to do this. Buy the pump and do it yourself!
The washer would not pump the water out of the drum before the spin cycle.
First of all unplug your washer from the power supply and turn off the hot and cold water supply. I removed the front lower panel of the washing machine with a philips head screwdriver. Next I removed the plastic pins holding the right side shock obsorber. This was a little difficult because the upper pin is in a tight location and there's not much room to push the pin out. I just used the flat end of a screwdriver and slid it in place. The pins take some effort to push out, mainly because you have to hold the little tab on the pin down while you push it out. The replacement shock seems to be better constructed. I just put a little Vaseline on the new pins to help them slide through the metal sleeves on the ends of the shock. You also have to pay attention to which way the sleeves go into the shock so you don't push them out when you install the shock.
Replacing the pump was pretty easy. The pump is right there in front fastened to the bottom plate with two philips head screws. Have some towels ready, because if there's water in the drum or hoses it's coming out when you remove the hoses. Take a pair of pliers, or channel locks and open the hose clamp on the big inlet line, coming from the drum and slide it back so you can remove the hose. Then do the same for the outlet hose on the left side of the pump. It's easier to do this before you take the pump off the bottom plate. Once the hoses are off, remove the pump with a philips head screwdriver. While you have the pump out of the way, feel around inside the square reservior at the bottm of the big inlet hose to make sure there's nothing in there that might get stuck in the pump. A large bobby pin had made it's way into my pump and damaged it. It had fallen back down in that reservior, so at first I couldn't understand why the pump wasn't working, til I found it in there. Insatllation of the new pump is just reverse of disassembly. After that turn your water supply back on and plug in power. You might want to cycle the machine before you put the front cover back on to check for leaks. Good luck!
