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7GU3800XTVY2 Whirlpool Dishwasher - Instructions

All Instructions for the 7GU3800XTVY2
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Not draining completely
Shut off water,power. disconnect water line,electric,drain.Pulled dishwasher out,laid dishwasher on it's back.Unplugged electric on pump,twisted pump out.Installed new pump and reinstalled dishwasher.
Parts Used:
Dishwasher Drain Pump
  • William from East Canton, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Upper Wash Arm Came Off
With a flat blade screwdriver, pry up gently on the Upper Rack Track, pull out the end caps, and remove the rack. Pull the Feed Tube down out of the clip in the ceiling, Install the Upper Wash Arm on the Feed Tube, insert the Push-In Screw from below and push the Screw Cover down from above to snap everything together.

I also replaced the Lower Spray Arm Seal. First remove the Lower Dish Rack then remove the Lower Spray Arm by grasping the Lower Spray Arm Support/Hub and twisting the arm counter-clockwise to unscrew it, Pull the arm and hub out, now twist the Rear Feed Cap clock-wise to dislodge the Feed Tube and disconnect the cap. The seal is underneath.
Parts Used:
Spray Arm Seal Upper Wash Arm Mount
  • Colin from Hudsonville, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Dishes weren't getting cleaned
I watched the YouTube video, and my son-in-law told me it was pretty easy.
Parts Used:
Dishwasher Chopper Assembly
  • Sandra from Boise, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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allen head screws would not come out
I had to drill screw heads off then take vice grips to pull out screws......you have to be very carefull not to drill too deep and loose the plastic you need to hold new screws,,,At the cost of these replacement parts I would never do it again,,,,,,,,I would have been happy if the replacement racks were of better quality than the origional racks.
Parts Used:
Lower Dishrack Upper Dishrack
  • Nils from Lehigh Acres, FL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Dishes on top wrack were not getting clean
I watched the top spinner arm in the dishwasher to see if it was turning. It was not. I figured the chopper assembly screen might be clogged, or the blade might have been stuck. I found the repair video from PartSelect on YouTube (it's also on the Chopper Assembly website) and followed the instructions. The chopper shaft was broken. I ordered the part, and thankfully it was on my doorstep the next day using standard shipping. Following the video's instructions, I had a working dishwasher again in about 15 minutes. Thanks.
Parts Used:
Dishwasher Chopper Assembly
  • Carol from Wichita Falls, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Broken Left Side Door Spring
If I can do this you can too. I followed the instructions on this site but the only thing missing was how to pull out a dishwasher from the counter. The dishwasher is held by either two screws at the top that are into your counter but if you have granite they may be held in by two caps on the front side of the dishwasher that you just pop off and remove. Make sure you definately lowere the front of the washer by using a wrench and spinning down the height adjusters on the front of the frame. The next thing is a biggie, find the water supply and if you have a length of flexible hose great, just gently slide it out to reveal spring/pulley assemblies. I had a brass fitting that had to be loosened and pulled back to allow the washer to be pulled out. It was a compression fitting that was easy with a 5/8 wrench. Only slide it out enough to reveal the spring and pulley. Follow the replacement instructions then put it back the same way. Don't spin the height adjusters back up too far or ou will get steam condensation buildup. I did that. I figured I saved at least $200 by doing this very simple repair.
Parts Used:
Door Balance Link Kit
  • Mark from Erie, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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Broken string on door balance link
This is the third one that I have fixed in 2 months. This is a very poor design for such high quality, but expensive dishwasher. While installing the new balance link on the third one, I noticed that the design was flawd, so instead of putting more tension on the string than needed, I only looped the string around the bottom roller, instead of looping it in the "s" configuration as shown in most instructions. The door balance kit works perfectly fine this way with less tension. I could be wrong on this, but less tension on this string may help it last longer. These doors are heavy, and there isn't a real big difference from the "s" loop as recommended and the "L" loop as I did. Still works fine.
Parts Used:
Door Balance Link Kit
  • Jeff from San Diego, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Spinner on top of Dishwasher fell off.
I loosened the one screw holding on the plastic that houses the tab that holds the spinner in place. Placed my finger between the plastic and pulled down slightly just enough to remove old tab. Place new tab which is small in the hole,you can actually feel it going in the right place. With your finger hold onto the tab and then snap spinner onto tab. Tighten screw back up. Make sure you cover bottom of dishwasher just in case the screw and new tab falls from your hand.
Parts Used:
Spinner Kit
  • James from Auburn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Broken Upper track rollers
Unscrewed the brackets holding the dishwasher to the counter top. Pulled the dishwasher out. Used a impact driver to take out screws for old track roller. Put new track roller in. Pushed in dishwasher and attached brackets.
Parts Used:
Upper Rack Wheel and Mount Assembly
  • Shea from Blaine, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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door hinge broke
your video was invaluable and a terrific source of explanation; fantastic customer service!
Parts Used:
Door Balance Link Kit
  • Dave from Scottsdale, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Grinding noisy and leaking water.
Pulled motor out replace bearings cleaned up then installed the seals as discribed in your website. This is something my repairman didnt want to do. Only cost me the 50 dollars and a few hours with my brother. LOVE your website. It makes it alot easier to fix and saves me alot of money. Thank you. Debra
Parts Used:
VOLUTE Impeller
  • Debra from Quitman, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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One of the strings wore over time causing a lack of tension when opening the door.
Other than having to disconnect the water line from the supply (because it did not have sufficient length to fully pull the dishwasher from uner the counter), this job was quite simple. The originals parts were easy to disconnect and simply replaced with the new parts. What was most impressive was that I ordered the parts online on a Sunday evening and the parts were delivered to my door by noon on Tuesday.
Parts Used:
Door Balance Link Kit
  • Robert from Montgomery, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Soap dispenser release had broken
Fairly straightforward but required some maneuvering - 1) Unscrew and remove DW door 2) Unscrew plate holding in soap dispenser and rinse-aid unit 3) Unplug cord connecting to dispenser (bit tricky - you have to press a little knob that is hard to see) 4) Replace with new dispenser unit and put all other parts back together
Parts Used:
Detergent Dispenser Assembly
  • Arjun from Atlanta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Pulley bracket on left side broke after someone bumped into the open door.
There is a video associated with this part provided by partselect.com and I followed it exactly. It is very easy to follow but I should say this is the third time I have had to repair this part. It is plastic and breaks easily.
Parts Used:
Door Balance Link Kit
  • Scott from Cincinnati, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Door Balance broke and would drop w/o tension
I followed the video instructions, turned off power, disconnected the water and disposal connections, disconnected the under-counter and kickplate mounts and pulled out the dishwasher. I used towels to catch any excess water from the disconnected water lines, and removed the broken door balance. The "cable" broke and technically could have just replaced the sing part, but decided to replace the entire mechanism. Since I did not pull the dishwasher out the whole way, having a flashlight was helpful to look at the spring and make sure it was properly attached to the frame as I connected the cable to it. I slid the unit back in, reconnected the water/disposal lines, kickplate and counter mounts, and turned on the power. Worked perfect.
Parts Used:
Door Balance Link Kit
  • Justin from Alexandria, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 7GU3800XTVY2
631 - 645 of 667