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The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
At first I thought I needed a new bottom rack for my dishwasher. Out of curiosity, I watched the installation video and realized that the Tine Row installed separately and that was the only part I needed. I am appreciative of being able to access that video and the money I saved. Installation took seconds to complete.
I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.
Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.
As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.
The access panel below the dishwasher had broken loose from the upper screws.
The panel was removed by removing the lower screws and lifting the panel out. The old panel had a wood insert to match the cabinets in the kitchen. I removed the upper plastic piece holding the wood in place and slipped it out. I inserted this into the new access panel and attached the upper plastic piece to hold it in place. I detached the metal vent piece from the bottom of the old access panel and snapped it into the new panel. I then slipped the metal vent over the lower screws and tightened them. Finally I inserted the upper screws and tightened the panel into place. It took less time than I expected and only required a nut driver and a screwdriver.
I searched for the 18x5x5 insulation.,ordered it from Part Select. Waited. Company sent wrong part. Called, they gave me a refund, reordered, promised 2 day free shipping. Waited more than a week, paid for 2 day shipping. Received same, wrong part. Still don't have repair done. Looking elsewhere for part.
I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.
Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.