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36358475897 Kenmore Refrigerator - Instructions

All Instructions for the 36358475897
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Refrigerator compartment warm, Freezer cold
This is a old 2000 side by side Kenmore frig bought from sears. left Freezer side was building up ice in the back, while right side was not cool at all. The Defrost Timer was behind the light panel on top in compartment side. Easily remove unit and unscrew things. Works like a champ.
Parts Used:
Defrost Timer
  • Hop from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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knob broke off about 3 years ago, ice/water stopped working about 8 months ago
I only took on this repair on because of the comments I read here...was soooo simple!
Removed the knobs by pulling down firmly, popped off the front panel, removed 4 faceplate screws, popped that off...removed two screws holding the control board faceplate on. Unplugged the old control board, replaced it with the new one, plugged the new one in...replaced all the screws, replaced the knobs and it was done!!! One funny note...be sure to turn the electricity off to your fridge...when you reinstall the board water and/or ice start working right away. I think I'll go have a massage with all the money we saved by not having the repair person come out!
Parts Used:
Dispenser Control Board - 2 Slide Switches Recess Knob - Black
  • Laurie from Hermosa Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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noise from condenser fan
disconnect the power to the unit. remove the retainer sctrews on the mounting bracket. remove fan motor from unit. using the rerquired tools remove the fan from the old motor and install on the new one. torque the nut until all slack is out then 1/4 turn. reinstall motor assy. and reconnect power. test the system .
Parts Used:
Condenser Fan Motor - 115V
  • donald from opelousas, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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Rubber actuator cover would not shutoff
Replaced the actuator rubber and back plate holder
Parts Used:
Actuator Pad Support Actuator Pad
  • James from Papillion, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
11 of 21 people found this instruction helpful.
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broken fan blade in the freezer compartment
Unplugged frige, removed top shelf, pulled broken fan blade off. Replaced with fan blade just purchased from PartSelect. Very simple repair. Orderd and recieved the right part.
Parts Used:
Evaporator Fan Blade Kit
  • John from Cumberland, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
7 of 9 people found this instruction helpful.
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Refrigerator would begin to lose it's cool and we saw ice caking on the bacjk panel of the freezer section.
We had to empty the freezing section, remove the 4 screws that held the back panel and defrost the coils. Then with the diagram we got from the internet, we removed the defroster and easily installed the new one and put the back panel back on. We did find later that it was still icing over so I ordered the thermostat and we installed it today.
It too was easy to install. We spliced the wires and hooked the new thermostat to the old wires and reinstalled the back panel. Hopefully this will solve the problem for us now.
Parts Used:
Defrost Thermostat
  • Charles from Edison, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 9 people found this instruction helpful.
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Ice maker would not shut off
Removed the ice maker from the freezer. Removed the switch. Tested the switch with a multimeter. Ordered a new switch. Replaced it in the box. Installed the ice maker ( 3screws and electric cord plug. It works. Details available on the internet.
Parts Used:
Icemaker Switch
  • Jack from Bloomington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
8 of 12 people found this instruction helpful.
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Right side drawer slides broken.
Total time to replace both slides was ten minutes. It took me longer to take the stuff off the shielf than it was to fix the slides!
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Right Side
  • Nicholas from Twinnsburg, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Refrigerator and freezer were not cooling
Vacuumed the area around the compressor, removed the PTC relay switch cover, pried the broken relay switch off the unit with a screw driver and replaced with the new relay switch. Replaced the backing of the refrigerator and tested, within minutes the work was confirmed.
Parts Used:
Refrigerator Compressor Start Relay
  • Michael from NEW BERN, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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Refrigerator water dispenser tube (5/16"OD) broken at the back by valve
Tube was too short so I used the union to attach additional tubing to reach the valve at the lower rear of refrigerator
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Peter from Marietta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
6 of 7 people found this instruction helpful.
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Refrigerator would not defrost
When it was discovered there was a cooling problem in the refrigerator, I went to parts select web site and went through the troubleshooting section. Then I tested the defrost timer and the defrost element as directed by the web site. I then found out doing this, that is was the defrost timer. I ordered the part online and it was delivered THE NEXT DAY! I removed the bottom panel of the fridge, removed the screw holding the old timer, removed the wires, and reversed the procedure to install the new one. It has been 1 week, and everything is working great. Thank you PartSelect.
I have since then recommended you to a relative who was having the same problem. Thanks again.
Parts Used:
Defrost Timer
  • Thomas from Dresden, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
7 of 10 people found this instruction helpful.
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Broken drawer slides.
Pretty much self explanatory.Removed drawer and anything on top of glass shelf.Remove two screws holding on slide.Replace with new slide.Repeat on other side.Replace shelf and drawer.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • H T from South Haven, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!

I used other instructions provided by customers on the website. They were very useful.

This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
Parts Used:
Dispenser Door Solenoid Kit
  • Susan from Polson, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Eugene from Palm Springs, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
7 of 11 people found this instruction helpful.
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Leaky water line to water dispenser
This part (plastic tubing) does not show up under my model of refrig...so I had to look thru the various water lines and pick the one that "looked" right. Luckily, this is the exact replacement part and works perfectly. I removed the lower back panel from the fridge, removed the bracket holding the water line connectors and pressed the outer ring of the coupler up until it released the old water line. I pushed in the new line, made sure it was snug with a gentle pull and ran the line under the fridge up to the existing coupler. I removed the old line from the existing coupler under the front left of the freezer door, and pushed in the new line. I did not need to use the new coupler. If my old line would not have been so brittle and cracked in several places, I could have just cut out the leaking portion and popped the new couple in to mend the line back together. Easy job and we can stop buying bottled water at the store now!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Gerald from San Clemente, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
8 of 14 people found this instruction helpful.
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All Instructions for the 36358475897
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