11016962501 Kenmore Washer - Instructions

remove bolt under cup in agitater, remove top half replace the worn out cogs, reassemble, finished !

Followed directions in video. Very easy. Only extra note of caution, you will need a long socket extension or several you can couple together. The bolt that has to be loosened is at the bottom of the agitator neck. About 12 inches deep.

It was pretty easy to take the washer apart with just a basic hand tools!!

Tiped it on the front. Unbolted the gearbox from the frame. Unbolted the motor and held it back with a bunge cord. She wanted a new washer but I thought otherwise!

The motor disconnects by 2 clips, but before I decided to Make repairs I disassembled the transmission to make sure all was ok. Since everything was good, I ordered the faulty part replacement . Three days later when the part arrived ,assembly only took 15 to 20 minutes.

remove the bottom screw the holds the plate for the motor then remove the broken coupler and install the new one;everything can be done from the bottom of the machine,no need for removing any cover

I followed your remarkable and detailed installation video and read comments from other readers and have to tell you could not have done it without you.After a few steps I removed the motor and the direct drive coupling was broken on one end just like it was suggested.I ordered it from you(delivered in 1 day)replaced it and put back together and that's it. It was that easy. This is a GREAT web site and plan on coming back often, THANKS AGAIN!

I have had a problem with my upper agitator not moving. I thought it just needed tightening. I also suddenly had a problem with the water not draining and a loud screaching noise. No leaks. After reviewing your diagrams and watching a couple of your videos I discovered I needed directional cogs (dog ears) and I had a problem with my pump. I then removed the pump, before ordering, and looked inside of it. Low and behold I found Lincoln. Thats right, I found a penny wedged inside. That was the cause for the loud screaching sound. I removed the penny and I ordered the dog ears which I received within a couple of days. I put it back together and it now works perfectly. THE END!

First I removed the two screws on the back of the control console( at the bottom, phillips head). Flip that up and out of the way. Then you could remove the 2 big clips that hold the back of the washer to the cabinet. Disconnect the lid switch and flip the cabinet forward and out of the way. Remember when putting the cabinet back on, line up the slots on the bottom of the cabinet with the toungues on the base. Next pull off the fabric softner dispenser, then reach down in there and pull out the bottom seal of that to expose the bolt that hold the agitator on. Remove that bolt and pull off the agitator. Remove that little clip and the plastic piece above the spanner nut. I didn't have a spanner wrench so I hade to use a small extension from my socket set and a hammer to loosen it. Once that is removed then you could remove the ring around the top of the tub, and pull the tub off. Now you could see the block and probably all the metal shavings it's been creating. If the two ears that stick up and fit in to the block are worn, you should replace that too. I think you hve to replace that from the bottom. Now just put it all back together. Print out the exploded diagram from the web sit so you have it right there. Good luck!

Tip the machine against the wall. Remove two screws that hold the motor clips in place. Pull the motor off the frame. Pry the coupling off the motor and the gearbox, install the new coupling and reistall the motor.

Once I supported the washer to get access from the bottom, I disconnected the two hose clamps with my pliers, pulled the hoses off (make sure you have a towel handy to catch the excess water), pop the two retaining clips holding the pump to the motor, replace pump and hook everything back up. Couldn't be any easier. PartSelect.com is AWESOME.

First I unpluged the electric plug, disconnected the hoses and laid the washer on it's side for easy access. I then removed the motor wiring harness and the pump hoses. I then supported the drum with wood blocks and then removed the mortor mounting straps. Pulled the notor out and removed the old coupling. After installing the new coupling I reinstalled every thing in reverse order.

took the frame off washer was full of water drained as much as i could took washer frame off leaned washer back got water every where cleaned up water put on new parts put back together works fine now hardest part was getting washer cover back on frame

First I turned washer on its side. I removed clamps on hoses that connect to water pump.Then I removed hoses and clips that hold water pump. I moved water pump to side and removed clip retaining screws. Took screwdriver and pryed clips from motor. Removed motor. Pryed old coupler off motor then pryed old coupler off transmission. Took a drift and hammer and drove coupler half on motor then drove other half on transmission. Put rubber coupler middle on transmission coupler. Installed motor on transmission, put clips back on motor and retaining screws. Installed water pump and retaining clips. Put hoses back on water pump.
You cant see clip retaining screws you have to feel around for them.

removed one bolt in center of agitator, removed plastic cog holder and dropped in 4 new cogs. Very easy repair.