11016962501 Kenmore Washer - Instructions

I had to pry cap off top of agitator. Using a 9/16 socket a 4" extension 3/8" rachet. I loosened the nut holding the top of agitator to the bottom. The reached into the opening and slide the cog holder out. Removed the reainer ring and slide the cogs out. Installation is the reverse. total time less than 15 mins. My agitator is now agitating. Thanks

followed instructions on removing top and cabinet.unhooked the hoses. released the clips holding the pump. replaced the pump.put clips back. hooked up hoses. replaced cabinet and top.

$3 part and 15 minutes and the problem is fixed.

with socket and rachet with adapter took me like one min. to take off part about one min. to take it apart to get to cogs. and about two mins. to put back together. i say it took 15 to 30 mins. because while parts were off and apart i cleaned them all before putting back together. can't beleive such little parts caused so much trouble. machine runs like new now. thank you

pulled lid off[fabric softner already removed], removed 7/16 bolt, pulled up, removed dogs, replaced with new, reassembled,and WIFE HAPPY!!!

Found a video showing repair steps on YouTube. Removed agitator cap, seal and retaining nut. Replaced old cogs and reassembled.

Pull top cap off, removed inner disk, used 7/16 socket to remove bolt and replaced cogs. Thanks for instructions online. Ken

Just follow the partselect video connected to the part! I have tracked down some appliance parts locally in the past but I must say that using partselect was so much easier and educational than driving across town and/or making calls. For $10, the 10yr old washer is back and operational as it should be. It's only about a 15 minute job but after reading other comments here, I went ahead and cleaned the scum(yes you have it too) on the inside of both the bottom and top agitator pieces. If I need appliance parts, I will be back to partselect. Ordered Sun at 930p and got part Tue at 10a. Great Job! Great Service! Good to see it still exists out there.

Follow your repair video, excellent.

Super easy repair for my 20 year old washer. I have a really small laundry room and was worried about how much of an ordeal this would be. I had just enough room to remove the housing and get to the motor assembly without putting the machine on its side. The repair was just as shown in the video; 2 clips for the pump, 2 screws and 2 more clips to separate the motor from the transmission. I installed the new coupling and was doing a load of clothes in less than 30 minutes. Great service, fast delivery and low price. I will be coming back to PartSelect for my next repair.

After watching the video the repair looked easy. I took apart the unit per the video instruction, ordered the part and had the washing machine back up and running in 48 hours. Easy and the wife is happy!

watched video on facebook, and followed the instructions,one of the easies repairs I have had to do in a long time.

removed the aggitater and the replaced coggs, no difficulties at all ,thanx for the very quick parts delivery

Being 77 years old an use a wheel chair it took longer than when I was younger but even so it all went well. I removed top control panel, unplug wire connectors, pulled case away so I could lay machine back, remove pump retainers, motor retainer bolts then retainers. then pried coupling apart and installed new one which is better made with metal insert so I had to drive it on, the new switch was an unplug connector and ground screw simple thing then put case back on, snap clips in place, hook connectors up & screwed controls down. Thanks

Flipped the machine on its front, noticed a pile of black rubber dust, identified where the dust was from. Took some time moving pieces around to get access to the coupling. Finally got it off and saw that 4 of the 6 plastic pins that hold the rubber piece had snapped off. Ordered the part and waited a couple of days (the site said 5-8 days or something but it only took 2). Wife got tired of broken washer spread all over the place but I didn't want to move it until I got the part. It was more challenging to get the part in than it was to take it apart because there's not much room to get your hand where it needs to be. I ended up flipping the machine a few times until I got it where gravity was pulling the motor down, giving me enough access to put the part in. My biggest fear was that the hoses weren't tight enough and that I'd have to take it out again, but it was fine and everything's worked great since.