11016922503 Kenmore Washer - Instructions

It was really easy, just follow the video. The washer machine sounds like new now.

After alot of helpful advise from you guys I replaced coupling water pump clutch, and the problem was still their. Then I tested motor capacitor and it appears dead. So I should receive new one tomorrow and hopefully success! I turned machine over and oil leak..so that's where the string with hose and air needle come in handy to put 90weight oil in through breather hole in gear case.

it was so easy to do. i just warch the instructions video clip from partselect.com

FIRST, I went to the wrong web site, and thought based upon their diagnostics that I had a sock stuck in the pump. The machine would run, but not pump nor spin. Further, I had no idea precisely how to get at the pump, which is located at the front to the machine. Bailed 20+ gallons of water, and a full load of wet clothes out, took the machine apart from the back (precisely opposite to the correct approach) and took the pump out--no socks, pump OK. Searched with the machine Model # and found Parts Select, and its help video, statistical analysis, and feedback. I jumped the broken switch, so I could wash clothes (a cheap piece of whirlpool engineering dedicated to the appliance repair trade's pension plans, no doubt), put the machine back together, and ordered the part off the web site page with the repair video. Wrong part showed up two shipping days later, and after talking to customer service, they shipped the correct part, received two days later. Took me less than 20 minutes to install the right part. It took me at least 45 minutes to repack the wrong part, drive to the post office, and then I had to pay postage, and am still waiting to get my $37 back--oh, and I am out the money for the right part while waiting to get my money back for the wrong part, and paying postage to send it back--and for $4 gas to get back and forth to the post office, and spending my time correcting the part of the problem not of my making. Prolly net/net I will still be monetarily better off than having called an appliance repair guy and getting a stiff bill for the house call, and full retail for the part.This web site nailed the problem based upon my symptoms--and I ordered the part shown in the video that was identical to what was broken in my machine, but was initially sent something else. If I had found this web site first, I would have saved myself three hours of figuring out how to take the machine apart backwards without ruining anything in the process, and removing a pump that was fine. Putting it back together after viewing the video took 15 minutes.....the only down side of my experience was getting sent the wrong part (a lid switch that did not fit my machine, and did not match what the tech was removing in the video--one with the three long lead wires, ground wire) and paying postage and taking my time to repack and mail.

Took cover off washer and installed the new unit !! After the cover is off you can tell what you havet to do. Easier with 2 people instead of 1 !!

just followed the really simple installation video provided.REALLY SIMPLE...

order the part got it in 5 days, and installed it 10 min. Just had to removed two clamps and two hoses. Saved alot on a repair men. Easy job to do

Website very helpful in visually locating and purchasing the part. Utube video also helpful. Took 30 minutes to disasemble and about 1 hour to reassemble. Works great! Biggest issue is laundry rooms are small spaces to work in and washer/dryer units are big! Thanks bill

removed clips holding water pump on , then removed 1/4 inch screws holding the clips holding the motor, removing the clips then. Replacing new coupling unit and reversing process.

My wife actually figured out the problem, ordered the part, which came quickly. I watched the video and fixed the problem. I'm sure this saved us a lot of money. Instead of a technician coming out and replacing the part for about $200, it cost us $25 and an hours work. Thanks. You'll be hearing from me for future repairs!

found the how to on youtube, did it right in the laundry room, got it done in the morning before i went to work,

I had to pry cap off top of agitator. Using a 9/16 socket a 4" extension 3/8" rachet. I loosened the nut holding the top of agitator to the bottom. The reached into the opening and slide the cog holder out. Removed the reainer ring and slide the cogs out. Installation is the reverse. total time less than 15 mins. My agitator is now agitating. Thanks

followed instructions on removing top and cabinet.unhooked the hoses. released the clips holding the pump. replaced the pump.put clips back. hooked up hoses. replaced cabinet and top.

$3 part and 15 minutes and the problem is fixed.

with socket and rachet with adapter took me like one min. to take off part about one min. to take it apart to get to cogs. and about two mins. to put back together. i say it took 15 to 30 mins. because while parts were off and apart i cleaned them all before putting back together. can't beleive such little parts caused so much trouble. machine runs like new now. thank you