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★★★★★
★★★★★
Steven K - August 19, 2021
Verified Purchase
Fast service
Worked like a charm
★★★★★
★★★★★
Jack D - November 20, 2019
Verified Purchase
Fairly easy repair
Will need to remove the upper rack to replace the track, remove the two small screws, one on each side of rack, then lift the rack out of the dishwasher and replace the track.
Will need to use a small socket set or nut driver to remove the 2 screws, I am not sure of the size.
★★★★★
★★★★★
Mary G - July 7, 2018
Verified Purchase
Small beads fall out easily, very slow shipping!
Part was to replace a defective part that was original to dishwasher when purchased new. Not the easiest piece to replace but it works now. It comes with many tiny plastic beads that freely sit and where loose in bag from some spots. Check and replace before placing part. Just a heads up if you want this in a timely manner pay for faster shipping. This company is less than 200 miles from us and it took almost 2 weeks for part to get here. If they had shipped via the USPS we would have gotten it quicker, poor shipping in my opinion.
★★★★★
★★★★★
BRIAN S - March 4, 2018
Verified Purchase
part not as expected.
Thought I was purchasing a set of 2 rails but to my surprise only one showed up in the box. seemed like it was an assembly from the description. wasn't very clear.
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Jennifer
January 2, 2018
Part 650 does it include both sides per order?
For model number GDF570SGF4BB
Hello Jennifer, Thank you for your inquiry. It only includes one rail, but the rail can be used for either side. To get both sides you would have to order two. Hope this helps!
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David
March 18, 2018
I'm looking at the inner rail assy. Part 650, is this a pair or per single rail? If single rail must you request a right and left of are they universal?
For model number GDT695SMJ2ES
Hello David, Thank you for your inquiry. It only includes one rail, but the rail can be used for either side. To get both sides you would have to order two. Hope this helps!
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Rick
April 22, 2019
How can i remove upper rack ? I have end caps off.Thanks
For model number GDT720SSF4SS
Hi Rick, thank you for your question. Once you remove those end caps you should be able to pull the dishrack out of place. I hope that helps. Good luck with your repair.
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Patricia
November 11, 2021
The upper rack will not stay put, slides forward on its own. What part would I need to fix this?
For model number PDT750SSF0SS
Hello Patricia, Thank you for the question. This could indicate the Inner Rails are worn and need to be replaced. We also suggest checking the parts to the Bracket that holds the Basket to the Rail. We hope this helps!
I only need the plastic end clips for the upper rack assembly. Are they available?
For model number GDT695SSj2SS
Hello Bonnie, Thank you for the question. Very sorry, GE only sells the Endcaps as part of the Inner Rail for the Upper Rack, PartSelect Number PS8767476. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Brian
February 14, 2023
This dishwasher has a top rack that has little white roller balls that keep falling out of the rails. Can you tell me what peices this might need.
For model number DDT595SMJ2ES
Hi Brian,
Thank you for your question. The plastic beads are sold with the rail. If you would like to place an order for the rail, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
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TARRIQ
April 29, 2023
MIDDLE RACK STUCKS OFTEN IN THE MIDDLEAND WE ARE UNABLE TO CLOSE THE DOOR COMPLETELY. WHT IS THE REASON?
For model number GDP66SYNFS
Hi Tarriq, thank you for your inquiry. Based on our understanding of the issue, we would suggest you check the inner rack, part number PS8767476, as it may be worn out or damaged. If it is faulty, you may need to replace it. We hope this sorts out your problem!
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Jeff
January 10, 2024
Does this kit come with the black 'j hook' that acts as a stop for the rack when pulling it out?
For model number PDT755SYR8FS
Hello Jeff, thank you for contacting us. The part you mentioned comes with the hook that acts as a stop for the rack. We hope this information helps!
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Mathew
21 days ago
I only need the little ball bearings that come on the slide, is there a part no. for those? Or maybe a size?
For model number GDF570SSF0SS
Hi Mathew, thank you for your inquiry. The part you are looking for is not sold separately. You may need to order the entire slide rail, part number PS8767476. If you need help placing an order, customer service is open 7 days a week!
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Mike
November 16, 2019
Does the plate with the plastic beads free roll in part 650 in the diagram for pn ps8767476 or is it fixed to one end. I have 1 side free rolling and 1 side is stuck to 1 end. I have an issue putting the upper rack back in from removing to install screws in side mount brackets. I jumps off the track. Unit is level and square.
For model number gdt695sfl5ds
Hi Mike, it should have a clip that stops it from moving at a certain point. Thank you for your question and good luck with your repair!
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