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Fernando
November 11, 2021
Large Element turns one partially, I replaced the element and I get the same problem with the new one. The small element just started giving me the same problem. Is it the main control unit? Thanks,
For model number PS920SF1SS
Hello Fernando, Thank you for the question. If the new element did not fix the issue, this would normally indicate the Control Board needs to be replaced. We hope this helps!
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Steven
January 25, 2023
can not get bake 0n the oven to operate. Do i need to replace the board or the touch pad?
For model number PHS920SF2SS
Hi Steven, thank you for asking. If the bake function is not operating on the oven, we suggest that you check the control board, part number PS8767155, as this could be the culprit. It is also a good idea to check the bake element, part number PS2370383. If you require assistance to place an order, please contact customer service. We hope that helps!
Upper & lower oven self clean inop. doors will lock but self clean cycle shuts off after 30 seconds ( both ovens the same) also the lock controls button no longer works (was acting up for awhile, might take 2-3 min. to get unlocked ). Control board problem? Had GE service scheduled last week to fix but my furnace died (had to replace) so I cancelled my service appt.
For model number PS950SF1SS
Hello Paul, thank you for contacting us. According to our research, the issue is probably related to the following parts: the UI assembly, part number PS8767155, the frame relay board, part number PS8754538, and the PCB assembly, part number PS5135628.
Please check these parts with a multimeter to diagnose the fault. We hope this sorts out your problem!
The entire panel went completely dead. NO SOUND.....NOTHING. I was using the oven when this happened. I immediately checked the fuse box and that was fine. It is a double oven. Both light bulbs are working fine inside the oven. Can you please tell me...does this sound like a control board/Panel problem?
For model number PS950SF2SS
Hi Lisa, thank you for reaching out. We have concluded that the issue is with the control board, part number PS8767155. We hope this helps!
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Graham
September 27, 2023
Often the buttons need to be pressed repeatedly before they work although they work eventually.
For model number PHS920SF1SS
Hi Graham, thank you for reaching out. It seems that the control panel with the touchpad is malfunctioning and needs to be replaced. The part number for the compatible control panel with the touchpad is PS8767162. We hope this sorts out your problem!
RIGHT FRONT BURNER OUTTER RING ONLY WORKS - LEFT FROM BURNER DOES NOT WORK AT ALL WARMING BURNER DOES NOT WORK ALSO - ALL BURNERS HAVE BEEN REPLACED - NEED ADVISE AS TO WHAT I NEED TO GET TO FIX THE RANGE
For model number PS950SF2SS
Hello Thomas, thank you for your inquiry. Based on our understanding of the issue, we would suggest replacing the glass control and board assembly, part number PS8767160, to solve the problem. Glad to be of help!
I have a F760 error code and no other power indications. (neither the oven or range will energize) Is this the part that should be replaced? (Control UI Assembly)
For model number PHS920SF2SS
Hello Ron, thank you for contacting us. According to our research, the error code F760 means that the touchpad has shorted. Before replacing the control board, we would recommend replacing the touch control panel, part number PS11729111, to fix the issue. We hope this solves your problem!
I need to order the glass that covers the control buttons for the range. The time still show and the buttons seem to work but the glass is shattered. Is it possible to just replace the glass? What part # would the glass be?
For model number PS920SF3SS
Hi Judy,
Thank you for your inquiry. It is possible to replace the glass. The part number for the glass control and board assembly is PS11773892. I hope this helps. Thank you and have a great day!
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Scott
April 7, 2018
I need the buttons that control the right front burner for large medium and small I think it’s on the touchpad if i’m not mistaken
For model number Ps950sf2ss
Hello Scott, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS8767160. Hope this helps!
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Dave
November 28, 2019
The start button for turning on the oven is very hard to start the oven and most times doesn’t work everything else works. Do i need just the glass or the control board or both
Thanks
For model number PS920SF2SS
Hello Dave, Thank you for contacting us. I have researched the model you have provided and have found the part you woudl need to be replace is the Glass Control Panel and Board, PartSelect Number PS8767161. Hope this helps!
