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Douglas
January 15, 2019
Two "buttons" on my display panel do not work:The "oven off" and the oven light button icon (light bulb)
the oven work but does not shut off; the oven light turns on when the oven door opens but cannot be turned on by the light button. it appears that these two buttons only are broken/defective.
is this part "smart", i.e., should i expect the two defective buttons are the source problem and that this part should be what's needed? is there another reasonable explanation for only those two buttons not working.
thanks
For model number NE58F9500SS
Hello Douglas, thank you for your question. Replacing this part, DE96-01027A display, should fix the problem you're having. This is the range display board and includes the touch pad. I hope this helps!
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Dan
January 29, 2019
The whole touch screen display started to go haywire and now very few buttons work. Cannot turn on oven, broil, warmer...etc. stove seems to work just fine with knobs circuit board?
For model number NE58F9710WS
Hi Dan, thank you for your question. It sounds like you may have an issue with your main electronic control board. I hope that helps. Good luck with your repair.
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Janet
September 23, 2019
The display panel went black right after starting the cleaning cycle. The cycle finished and the panel remained black and the door remained locked even after the oven cooled down. Do I need to replace the complete display panel? How complicated is the repair? I am not handy with electronic repairs. Thanks for your help!
For model number NE58F9710WS
Hi Janet,
Thank you for your question. If the display panel went black after the cleaning cycle and the door remained locked, the issue would be the thermostat, part number PS4226434, and you will need to replace it. I hope this helps. Thank you and have a great day!
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Rick
September 3, 2022
The control panel display led’s for the clock/timers/temperature are very dim, almost unreadable yet all function work on the range. Must the whole assembly be replaced?
For model number Samsung NE58F9710WS/AA-0000
Hello Rick, thank you for contacting us. We have researched the model and found that if your control panel display is dimmed then you may need to replace its assembly display, part number PS8764881. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
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Sean
July 4, 2023
The clock on the display is extremely dim, but this only occurs during the daytime when there is sunlight. At night, it shows properly. Is there a daylight sensor or indicator on this display so it adjusts based off time of day?
For model number ne58f9500ss/ac
Hello Sean, thank you for reaching out. According to our research, there is no daylight indicator on the control panel and there is no option to adjust the brightness of the display. We would recommend replacing the display board, part number PS8764881, to fix the issue. We hope this helps!
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