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Mark
May 1, 2022
The right front cooktop element turns on to high and stays on no matter what the setting. For a while I could turn off the element and back on to to the desired setting and it would cycle correctly. Is there a sensor somewhere controlling this function?
For model number NE58F9710WS
Hello Mark, Thank you for the question. The heat level is controlled by the Switch that controls the element, PartSelect Number PS11735755. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
This oven has two fans that counter rotate. One spins clockwise, the other counterclockwise. Because of this, the motors and the fan blades are different. The schematic shows the counter clockwise rotating fan with a right hand threaded shaft/nut on the bottom and the clockwise motor and fan with the left hand nut on the top. My range
... Read more had the motors in the exact opposite orientation, but the fan blades on the motors as shown on the schematic. The incorrect assembly at the factory (I bought new in the box, so I know this is the first repair) meant that nether fan blade was turning the correct direction. So do yourself a favor, be sure you’re buying the right motor (clockwise or counterclockwise) and be sure you put the right fan blade on the right motor. The Samsung motor ending in F is the counterclockwise motor that has the right hand threaded shaft the clockwise motor with the left hand threaded shaft ends in E.
I took off the back cover after I looked at youtube similar problems. Then removed the little thermostat and un hooked the 2 wires. I looked up the part and after is was delivered couple days later I connected the 2 wies and after putting the back cover on the oven was back to normal. Was such an easy repair and the part was only $11.
I removed the control panel with a Phillips screwdriver and unplugged the burner switch and replaced the new switch and put the control panel back in place and turned on the burner and it worked as it should.i realized that I only would have only had to remove the 4 screws on the bottom of the control panel. All I would have had to do was
... Read more just take those 4 screws out and remove the switch control knob and the two screws that held the switch in. Am very happy with the results
