This part is known as the "brains" of the appliance.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Washer.
This part works with the following products:
General Electric.
Part# WH12X10614 replaces these:
AP5793758, WH12X10538
Customer Reviews
Average Rating:
★★★★★
★★★★★
17 Reviews
4.7
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★★★★★
★★★★★
William J - May 24, 2023
Verified Purchase
Simple Repair
After getting my nut driver and moving the washer out to make the back accessible, the replacement took less than 15 minutes. The part was exactly the one I needed. Partselect had included basic instructions which were identical to the youtube videos I had found. Could not have been simpler. I saved a bundle by doing the repair myself.
★★★★★
★★★★★
Cordon S - May 4, 2023
Verified Purchase
Fast,easy repair
Circuit board wrapped nicely to prevent damage during shipping
★★★★★
★★★★★
Ricky C - April 2, 2022
Verified Purchase
Great part
The part came in great condition and Equipment is back in service
★★★★★
★★★★★
John U - November 5, 2021
Verified Purchase
Works perfectly
The board was easy to install and works perfectly. Well worth the price.
★★★★★
★★★★★
Lional B - January 6, 2021
Verified Purchase
Part worked as expected. Installed without issue
Part corrected issue. Continues to work well. Part arrived three days before original posted delivery date. It could have been here three days before that but it took a tour of the eastern part of the US. Came within an hours drive of my house twice before it was delivered.
★★★★★
★★★★★
John R - December 4, 2020
Verified Purchase
Repair was easy, saved a lot of money
Part came really fast and the washer is working great
★★★★★
★★★★★
Cynthia B - November 14, 2020
Verified Purchase
Easy repair
The part was in excellent condition and very easy to install!! Watched the video!!
★★★★★
★★★★★
James H - June 11, 2019
Verified Purchase
No Brainer
10 minutes and done. Works like new.
★★★★★
★★★★★
LAQUITA H - April 19, 2019
Verified Purchase
easy repair, part was as expected
the part didnt come as soon as I expected as I paid for faster shipping.
★★★★★
★★★★★
Carla S M - March 18, 2019
Verified Purchase
Better than when new
My husband and I watched the YouTube video on changing this part before we started the repair. Everything went so smoothly that no harsh words were spoken! The only snafu we hit was remembering the position of the white bracket on the green board - it attaches to the end, not in the middle. I washed one load this morning, and the washer seems to be working better than when it was new! Thank you PartSelect for your knowledgeable diagnosis! You saved us again!
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Customer Repair Stories
Average Repair Rating: 4.9 / 5.0, 5 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Washer took an electrical surge and burned out the control board.
I removed the top cover , then unplugged all the wire connectors. I then replaced the control board and reassembled the wiring and cover.
Francis from ANDREAS, PA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
1 of 2 peoplefound this instruction helpful.
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Washer would stop at different times and would be hard to get started
Removed all four knobs, Took back off removed control board replaced with new one
John from LADY LAKE, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
2 of 2 peoplefound this instruction helpful.
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Washer would start, then stop numerous times before finally running it's entire cycle. Often it stopped half way through the full cycle and when it finally restarted, it would start from the beginning
This is so simple it's ridiculous. First, pull the "control knobs" off the front of the washer. Next, take the three screws (nut driver type) off the back panel then slide the loose front panel towards you and it's off. Take the part(s) you're replacing off-there are two sections joined by a flat electrical "cord" with a total of 5 nut
... Read moredriver screws (but a smaller size than the ones on the back panel). Tip the Control Board up from the bottom to pull it out of the unit. Unplug the 3 electrical contacts that go to the Electronic Control Board and throw away the old control board. Reverse steps to put it all back together. I did this all in less than 10 minutes. I'm pretty handy around the house, but if you know which end of a nut driver to grip, you can do it just as fast.
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Ron from HORSEHEADS, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
4 of 4 peoplefound this instruction helpful.
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Washer would not run. Lights on but would not run at all.
Figured out it was the control board since lights were on when I plugged the washer in but the washer never started. Pushing the ON button would flash the fill light but nothing happened. The part came in less than a week. I did notice the part came with the control panel for the water fill, water temp and options as they are wired tog
... Read moreether. The part also had the plastic holder which has the ON button pusher which I was happy about since mine had broken several months back. One note, the part did not have the jumper connector (the one that does not have wires going anywhere except itself. This was not a problem since I just used the one from the old part. Repair took about 10 minutes (I had already figured out how to remove the part to make sure I could before ordering the part). Was not hard. Put in the part and noticed the washer filled with water but stopped and never started the wash cycle. I knew something was wrong because, when the lid is closed it should spin the drum during fill up. It was not. I reconnected all the wires on the control board and it now works fine.
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Robert from SHREWSBURY, MA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
14 of 14 peoplefound this instruction helpful.
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washer would not start.
unscrewed back top cover. unscrewed control panel, replace new control panel.
Sharonda from SOUTHGATE, MI
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
7 of 9 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
33 questions answered by our experts.
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BILLY
November 5, 2018
Washer will some times quit working in the middle of wahing clothes
For model number GTWN4250D1WS
Hello Billy, thank you for your question. This issue could be caused by the lid switch. If the switch is defective it may be telling the unit to shut off. We would recommend testing/replacing the lid switch, Lid Switch with Wire Harness PartSelect Number: PS1482372 first to see if that fixes the issue. Otherwise, it would be an issue with the board or a loose wire between the board and the unit. I hope this helps!
10 people found this helpful.
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Jan
December 3, 2019
Only will fill on one cycle
Hello Jan and thanks for writing.
It sounds like a faulty Control board check and replace if needed. We hope this helps. Please contact us anytime.
We would be happy to do some research to find you the correct control board. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long and could have a mixture of numbers and letters. We hope this helps. Please contact us anytime.
6 people found this helpful.
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Richard
May 16, 2019
Washer will drain and stops but will not spin on color side, but will work fine on white side.What would be the problem or part that needs to be replaced
For model number GHWN4250DOWW
Hello Richard, thank you for contacting us today. The issue sounds like a control board problem. We would recommend replacing the PartSelect Number: PS8757105 electronic board. I hope this helps!
5 people found this helpful.
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Pam
January 30, 2020
My washer shuts off 7 seconds after start button is pushed, most times. Any cycle. Is this complete or is any jumper needed? I assume this is used part?
For model number GTWN4250DIWS
Hello Pam, thank you for the question. All our parts are Brand New OEM parts. We never sell used or after market parts. This is the complete board that will need to be replaced. We hope this helps.
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John Oconnell
November 29, 2018
On the sheet and towel wash cycle ,the washer start filling water then stop and all the Green indicator light start flashing and pushing the start and pause butten will not turn the washer off and sometime the washer just turn off bye itself. On the jeans and other cycle everything work fine.Thanks.
For model number GTWN4250D2WS
Hi John,
Thank you for your question. The issue is likely either the electronic control board or the lid switch and you will need to check the parts with a multimeter to see which part is causing the issue. I hope this helps. Thank you and have a great day!
4 people found this helpful.
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Sherry
October 8, 2017
My husband is frustrated with our machine. It isn't cycling correctly. Sometimes it will drain without washing, sometimes it just stops running, sometimes it doesn't spin. What part do we need to replace?
For model number GTWN4250D0WS
Hi Sherry,
Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the lid switch, the electronic control board, the magnet assembly and the drive belt. I hope this helps. Thank you and have a great day!
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Spencer
September 1, 2021
How do I get the knobs off?
For model number GTWN4250D1WS
Hello Spencer, Thank you for the question. The Knob, PartSelect Number PS5135695 should just pull off the Switch Stem. We hope this helps!
The washer doesn't completely rinse and fully drain during the rinse and spin cycles after the wash cycle is complete. The pump does drain during the rinse cycle. Our problem is that small amount of soapy water remains in the drum after rinse/spin cycle completes. This is especially True for large or heavier clothing loads.
For model number gtwn4250d0ws
Hello Dave, thank you for inquiring. For this symptom you will want to consider either the Drain Pump part PS3654194, the Drain Hose part PS890597, or the 6-Rib Drive Belt part PS1482278 for your model. We hope this helps.
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Rachel
June 20, 2023
My washing machine will light up and turn on, but sometimes will not start the water unless I turn the cycle knob to a different cycle and then back to the original cycle I wish to use, before deciding to start. Once I turn the knob, I then have to press the start button and hold for a few seconds so it will begin the cycle. Which part(s) should I replace?
For model number GTWN4250D0WS
Hi Rachel, thank you for contacting us. Your washer may be facing this issue because of the electronic control board. We recommend you replace the electronic control board, part number PS8757105. We hope this solves your problem!
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ARDEN
December 2, 2019
The on off switch works sporadically it is the rubber covered switch to the far right of the control panel.
For model number GTWN4250DOWS
Hello ARDEN and thanks for writing.
Yes, it could be a faulty switch. It seems this switch has been discontinued for your model and is no longer available. We have no known replacement information in our system. We recommend you contact the manufacturer of the part to see if they have recently released a new substitute. If it is indeed not the switch you need to check the control board and replace it if damaged part # PS8757105. We hope this helps. Please contact us anytime.
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