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Gerard
February 20, 2023
please could you tell me if the case bottom is in white plastic and if door spring are fixed on the bottom case
For model number she65t52
Hello Gerard, thank you for your questions. The Base has been updated by Bosch so it may be grey now but function the same. We found a testimonial on our site as to how a precious customer installed the kit and we fell it will be beneficial to you. "The kit PS8770519 added a metal tab to springs that fit next to broken tab in a slot in the base frame. They were tapped into place with a small hammer per directions that came with it. Rest of task was relatively simple." We hope this helps.
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Lee
June 22, 2023
Hello, my door lost its tension and just drops. I pulled the dishwash out and noticed that the part that keeps the roller guide in place for the robe broke off completely from the base frame member. As a result, the roller guides also broke. To repair this, it appears we would need to replace the entire base unless there's a retrofit replacement part you can recommend. Thank you!
For model number shvm78w53n/10
Hi Lee, thank you for reaching out. Based on our research, you may need to replace the bottom case, part number PS8735520, to solve this issue. Please submit a new question if you have any follow-ups!
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