Models > SHE863WF5N

SHE863WF5N (01) Bosch Dishwasher - Overview

Sections of the SHE863WF5N

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Mounting Bracket – Part Number: 00619985
Mounting Bracket
★★★★★
★★★★★
(6)
PartSelect #: PS8728568
Manufacturer #: 00619985
Sold individually.
$8.44
  In Stock
FILTER-MICRO – Part Number: 00645038
FILTER-MICRO
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(14)
PartSelect #: PS8730270
Manufacturer #: 00645038
$37.44
  In Stock
Door Seal – Part Number: 00494772
Door Seal
★★★★★
★★★★★
(5)
PartSelect #: PS8723143
Manufacturer #: 00494772
This seal is also referred to as a door gasket, and it is designed for use on dishwashers. It is installed on the door of the appliance, and it seals the space between the tub of the dishwasher and th...
$31.10
  In Stock
SPRAY ARM – Part Number: 00745856
SPRAY ARM
★★★★★
★★★★★
(9)
PartSelect #: PS8737036
Manufacturer #: 00745856
$24.05
  In Stock
Lower Dishrack – Part Number: 20000533
Lower Dishrack
★★★★★
★★★★★
(6)
PartSelect #: PS12730058
Manufacturer #: 20000533
$106.30
  On Order
VALVE ACCESS – Part Number: 10023852
VALVE ACCESS
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(7)
PartSelect #: PS16746057
Manufacturer #: 10023852
$23.44
  In Stock
HOSE-DRAIN – Part Number: 00744881
HOSE-DRAIN
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★★★★★
(5)
PartSelect #: PS8737004
Manufacturer #: 00744881
$24.85
  In Stock
Dishwasher Circulation Pump with Heater – Part Number: 12008381
Dishwasher Circulation Pump with Heater
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★★★★★
(5)
PartSelect #: PS11724988
Manufacturer #: 12008381
This circulation pump with heater is for dishwashers. Circulation pump with heater moves heated water through the spray arm to clean the dishes. Unplug the dishwasher before installing this part...
$145.95
  In Stock
Dishwasher Screw – Part Number: 00188670
Dishwasher Screw
PartSelect #: PS8698262
Manufacturer #: 00188670
$20.28
  In Stock
HOLDER – Part Number: 00616990
HOLDER
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(1)
PartSelect #: PS8728043
Manufacturer #: 00616990
$5.36
  In Stock
WHEEL – Part Number: 12004485
WHEEL
★★★★★
★★★★★
(4)
PartSelect #: PS10058839
Manufacturer #: 12004485
This wheel kit is used for the lower rack of your dishwasher. The kit includes 8 wheels and axels. To install you can simply clip the wheel onto the frame. There are eight wheels on the lower rack in...
$44.42
  In Stock
Upper Dishrack Assembly – Part Number: 00779033
Upper Dishrack Assembly
★★★★★
★★★★★
(3)
PartSelect #: PS12729309
Manufacturer #: 00779033
$142.69
  In Stock

Questions And Answers for SHE863WF5N

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Mark
January 30, 2023
Washer stops running and gives a code E17. Sump is clean and drain is clear. Google research says float switch may be bad, but I can't find such. Any help?
For model number SHE863WF5N
PartSelect logo
Hi Mark, thank you for reaching out. The E17 error code indicates an issue with water flowing into the dishwasher or the filling system. We would recommend checking the Float Switch, part number PS8737139. The Float Switch shuts the water fill valve off if the water level gets too high before the timed fill cycle ends. If that does not help, we would recommend checking the Water Inlet Valve, part number PS16746057. If you require assistance placing an order, please contact customer service. We hope that helps!

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Mike
April 18, 2023
Hello, and thank you for any help in advance. We are getting an e-24 error code on our 2018 bosch she863wf5n. The dishwasher would not turn off when pressing power button, and not responding to the reset function (hold start/resume button). I think the dishwasher was left on continuosly, at least I dont think it was ever bothered to be turned off. We had a repair man in and I think he just jiggled something on the bottom (and i THINK said there was something stuck underneath or crammed in some little whole in the floor under the dishwasher and perhaps removed / cleaned something off, I think repair man used the word "reset" something). He said it was a simple fix and didn't replace anything, and the dishwasher worked for about a week but is back to sometimes showing error msg until power turned off for a bit, can be made to work. I may have gotten some pretty fine sand in it about a yr ago, the dishwasher makes a lot of noise for a "quiet" model. I was going to try to take something apart to check for sand, but not sure if that has anything to do with it. Any help would be appreciated. Have a good one.
For model number SHE863WF5N
PartSelect logo
Hi Mike, thank you for the question. The error code e24 indicates that the dishwasher is not draining properly. Probably the drain filter or the drain hose may be blocked. Please check and clean both of these. The noise may be due to the heat pump, part number PS11724988. We hope this helps!

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Paul
March 19, 2023
I have an error code e16 on a Bosch dishwasher what part is necessary to replace
For model number SHE863WF5N
PartSelect logo
Hello Paul, thank you for getting in touch. This error code indicates an issue with water flowing into the dishwasher. The water may not be able to enter the dishwasher. We suggest you check the inlet hose and make sure it isn't kinked or damaged. Also, check the water inlet valve. If they are damaged, you need to replace the water inlet valve, part number PS12741990, and the hose, part number PS8737144. We hope this helps, good luck with this repair!

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Common Symptoms of the SHE863WF5N

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Leaking
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Fixing Fixing
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Not draining
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Not cleaning dishes properly
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Not drying dishes properly
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Fixing
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Door latch failure
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Will Not Start
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Will not dispense detergent
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Door won’t close
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Will not fill with water
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Noisy
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
E:15 error code with Watertap
The E:15 error code means water is detected in the pan under the unit. There are several ways this can happen.

In this case, it was caused by a bad inlet valve. It did not close properly and led to an overflow of water inside that eventually spilled into the pan underneath the unit.

I see now why the pump keeps running after this error. In this case, it would have led to a big flood in the kitchen if it did not.

I was actually able to run the unit while broke by manually operating the valve under our sink that provides water to the unit.

Be sure to turn off breaker before servicing. Don't get shocked!

Be sure to turn off water before starting! Or, you'll have a flood.

Anyway, I just pulled the unit out (was secured by 2 screws on the sides). I lifted up the insulation material on the left side to get at the valve. Pushed a little green tab to release the electrical plug. Then, use pliers to move clamp off the white water hose on the inside. Then, pull of white hose. This was hard in my case. Took a lot of force. Then, reach behind the unit and use pliers to unscrew water hose. Now, the whole gray panel there can pop out with some force. Then, slip the old valve out and slip new one in. Reconnect hoses and clamp. Note that I put some caulk on the connector where white hose goes. Not sure if needed or not.

Good luck!
Parts Used:
VALVE ACCESS
  • Raymond from VIENNA, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
25 of 37 people found this instruction helpful.
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The middle rack was rusting and some of the pegs were coming off.
Removed the spray arm, front handle, and little clips from the old rack and installed onto the new rack. Was very simple.
Parts Used:
Upper Dishrack Assembly
  • Susan from MIDDLEBURY, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
11 of 13 people found this instruction helpful.
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A prong in the bottom rack had broken nearly through where it attached to the base & was rusting severely. Several other prongs had also started to rust.
The bottom rack of our Bosch dishwasher was discontinued & no longer available anywhere, so we ordered an OEM replacement rack from PartSelect.com & hoped that it would fit.

The new rack fits perfectly & is actually an improvement over the old one. The new rack doesn't have a vase tower, but that is actually a big design improvement because it can store more dishes & is more flexible than the old one. The new rack comes without a handle cover, but it was very easy to move the handle cover from our old rack to the new one.
Parts Used:
Lower Dishrack
  • Patricia from DALLAS, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
8 of 8 people found this instruction helpful.
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